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NW Outage (3/21/14) [Resolved!]

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  • okeepheokeephe Member, NW M9 Playtest Posts: 75 Arc User
    edited March 2014
    arigr wrote: »
    hard times for moderators...and we've seen all sorts of posts today..ive noticed that not many have noticed that :
    (and i go into the voice of the guy in "Aliens 3")
    here are the facts as we know them..
    the server is down and we are aware..
    there are no known hardware failures..
    our software is up to date...
    it appears as tho there is an external network failure..
    what part of "We are protecting you from a hack" do you not understand?


    Here are the real facts, as we know them.

    "Neverwinter is currently unavailable, we are currently working on bringing the server back online as soon as possible."

    1) The PWE servers are down. It tells us this when we try to log in. No amount of external issues is going to give us that message.

    2) The internet has multiple redundant avenues that our connections can travel, and thousands of paths depending on where you are. there is no way to shut off everyone from connection via any external issue. Some would still be able to log in while others can't. Short of California falling into the ocean, of course.

    3) NO major ISP is going to be down this long. PWE may have no redundancy, but major ISPs do.


    Believe what you wish.
  • dolour79dolour79 Member Posts: 56
    edited March 2014
    Yeah except it's also good to spend them on sparks for Sharandar using 6 coins for 50 sparks since upgrades require so many.
    that! if it wouldnt throw me back in the campaign allmost a week i wouldnt really care.
    sadly i dont expect PW to do anything about it.
    actually i dont expect more from them now than id expect from guys like bigpoint and the likes.
    todays events killed my faith ive had for them... (including consequences tied to companies being supportworthy or not)
  • gulxgilamarthgulxgilamarth Member Posts: 21 Arc User
    edited March 2014
    Dear Girls, if a guy pauses a video game just to text you back. Marry him

    Chat bots are soo /win :)
  • killerellakillerella Member Posts: 215 Arc User
    edited March 2014
    How were u able to upload a picture for avatar? I don't have the option =\ Just 3 same dragons... lol

    User CP > Edit Avatar > Custom Avatar
  • dolour79dolour79 Member Posts: 56
    edited March 2014
    86, the magic 90 is winking allready :p
  • zymfrostzymfrost Member Posts: 1 Arc User
    edited March 2014
    overddrive wrote: »
    uhm...if all the characters were to be gone forever what happens to the people who have actually spent money on the game? What they paid for is just gone with no recompense?

    If you lost it all......

    IN NO EVENT SHALL WE, PWE, ITS DIRECTORS, MEMBERS, AFFILIATES, SUBSIDIARIES, EMPLOYEES OR AGENTS BE LIABLE FOR ANY DIRECT, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES, OR ANY OTHER DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOSS OF USE, LOSS OF PROFITS OR LOSS OF DATA, WHETHER IN AN ACTION IN CONTRACT, TORT (INCLUDING BUT NOT LIMITED TO NEGLIGENCE) OR OTHERWISE, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF OR INABILITY TO USE THE WEBSITE, THE SERVICE, THE GAMES OR ANY OF THE CONTENT OR THE MATERIALS CONTAINED IN OR ACCESSED THROUGH THE WEBSITE OR THE SERVICE, INCLUDING WITHOUT LIMITATION ANY DAMAGES CASED BY OR RESULTING FROM RELIANCE BY USER ON ANY INFORMATION OBTAINED FROM US OR PWE, OR THAT RESULT FROM MISTAKES, OMISSIONS, INTERRUPTIONS, DELETION OF FILES OR EMAIL, ERRORS, DEFECTS, VIRUSES, DELAYS IN OPERATION OR TRANSMISSION OR ANY FAILURE OF PERFORMANCE, WHETHER OR NOT RESULTING FROM ACTS OF GOD, COMMUNICATIONS FAILURE, THEFT, DESTRUCTION OR UNAUTHORIZED ACCESS TO PWE’S RECORDS, PROGRAMS OR SERVICES.

    Plus Neverwinter itself has their own terms which are similar though more intimidating. :-/
  • mistressphoenixmistressphoenix Member Posts: 369 Arc User
    edited March 2014
    Yeah except it's also good to spend them on sparks for Sharandar using 6 coins for 50 sparks since upgrades require so many.

    All of my 60s finished Sharandar awhile back, so sparks don't mean anything to me anymore.
  • thronbrthronbr Member Posts: 15 Arc User
    edited March 2014
    Shouldn't be too much longer until the STO and Neverwinter teams can start their final checks. Another tweet incoming once they start. Thx!


    @PWE_Outage
  • bobledegoutebobledegoute Member, Neverwinter Knight of the Feywild Users Posts: 17 Arc User
    edited March 2014
    PWE Outage Updates @PWE_Outage · 27 s

    Shouldn't be too much longer until the STO and Neverwinter teams can start their final checks. Another tweet incoming once they start. Thx!

    they dont care about us
  • lenchikpenchiklenchikpenchik Member, Neverwinter Beta Users, Neverwinter Knight of the Feywild Users Posts: 1
    edited March 2014
    killerella wrote: »
    User CP > Edit Avatar > Custom Avatar

    Don't have that option :X
  • mistressphoenixmistressphoenix Member Posts: 369 Arc User
    edited March 2014
    thronbr wrote: »
    Shouldn't be too much longer until the STO and Neverwinter teams can start their final checks. Another tweet incoming once they start. Thx!


    @PWE_Outage

    More teasing tweets. They posted that one 30min after the one that said they would be starting soon and would post when they did. So... they didn't REALLY mean they were starting soon! Maybe they all stopped for a pizza break to get their energy levels back up or something. (Or maybe it was those cheerleaders from earlier in the thread distracting them...)
  • mistressphoenixmistressphoenix Member Posts: 369 Arc User
    edited March 2014
    Don't have that option :X

    It's possible that your account is just too new. You just created it this month.
  • dolour79dolour79 Member Posts: 56
    edited March 2014
    im so tempted to browse the PW forums, look at how big the "z0mg server down" rant-thread became on champions online etc, just to see if the priorisation is anyhow tied to the ammount of users eagerly waiting for the servers to come back up.
  • rocklee227rocklee227 Member Posts: 54 Arc User
    edited March 2014
    waiting for the meme of the skeleton on a bench with the caption "dont mind me im just waiting for NW to be online again"
  • epoflipoepoflipo Member Posts: 1 Arc User
    edited March 2014
    They are just giving time for the thread to crack 90.
  • natalinnuxnatalinnux Member, Neverwinter Beta Users, Neverwinter Knight of the Feywild Users Posts: 0 Arc User
    edited March 2014
  • rocklee227rocklee227 Member Posts: 54 Arc User
    edited March 2014
    dolour79 wrote: »
    im so tempted to browse the PW forums, look at how big the "z0mg server down" rant-thread became on champions online etc, just to see if the priorisation is anyhow tied to the ammount of users eagerly waiting for the servers to come back up.

    doooo it....
  • mistressphoenixmistressphoenix Member Posts: 369 Arc User
    edited March 2014
    dolour79 wrote: »
    im so tempted to browse the PW forums, look at how big the "z0mg server down" rant-thread became on champions online etc, just to see if the priorisation is anyhow tied to the ammount of users eagerly waiting for the servers to come back up.

    It was 12 (default post number) pages long. Not NEARLY as much raging over there, but Trailturtle has always been great at keeping users informed over in CO.
  • killerellakillerella Member Posts: 215 Arc User
    edited March 2014
    Don't have that option :X

    I'm totally guessing here, but maybe a custom avatar becomes available after XX posts or X amount of time.
  • lenchikpenchiklenchikpenchik Member, Neverwinter Beta Users, Neverwinter Knight of the Feywild Users Posts: 1
    edited March 2014
    It's possible that your account is just too new. You just created it this month.

    Yes indeed, I guess that's it.
  • opts4moreopts4more Member Posts: 4 Arc User
    edited March 2014
    I'm thinking we'll hit 93 pages then it will start.
  • plaguedoczedplaguedoczed Member Posts: 2 Arc User
    edited March 2014
    PWE tweeted that the engineers are beginning their final checks for STO and NWO
  • wyantarwwyantarw Member, Neverwinter Beta Users Posts: 6 Arc User
    edited March 2014
    I think my F5 button will break first...
  • rocklee227rocklee227 Member Posts: 54 Arc User
    edited March 2014
    so about an hour more
  • mistressphoenixmistressphoenix Member Posts: 369 Arc User
    edited March 2014
    PWE tweeted that the engineers are beginning their final checks for STO and NWO

    Hmm, i'm not seeing that tweet. Just one saying that they're ALMOST ready to start final checks.
    PWE Outage Updates ‏@PWE_Outage 7m

    Shouldn't be too much longer until the STO and Neverwinter teams can start their final checks. Another tweet incoming once they start. Thx!
  • xthebluespiritxxthebluespiritx Member Posts: 0 Arc User
    edited March 2014
    i really think they got hacked or something
  • kamakanidkamakanid Member Posts: 10 Arc User
    edited March 2014
    PWE tweeted that the engineers are beginning their final checks for STO and NWO

    Unless I'm reading a different twitter page... no they didn't. They tweeted that the engineers should be starting final checks soon... but that's 30 minutes after their last tweet saying almost the same thing.
  • rocklee227rocklee227 Member Posts: 54 Arc User
    edited March 2014
    i really think they got hacked or something

    well check your emails if you start getting weird messages then you will know
  • sirslappymcgeesirslappymcgee Member, Neverwinter Beta Users Posts: 15 Arc User
    edited March 2014
    Shouldn't be too much longer until the STO and Neverwinter teams can start their final checks. Another tweet incoming once they start. Thx!

    KEYWORDS: "Can Start"

    not "have started"
  • alcibaides415bcalcibaides415bc Member Posts: 61 Arc User
    edited March 2014
    Well at least NWN being down has given me the chance to update my windows 8 to 8.1.
This discussion has been closed.