Campaign Boons Shoved off Screen. (Work-around inside)

kattefjaes · January 2014

Moderator-added Work-around:

Go into your game options and reset your UI Scale back to 100.0 - for any setting larger than that will shove elements off screen.
~Zeb

See posts: #10 & #18

Today's patch did not fix the final dread ring boon for me at all. On my GWF, I have Thayan Writings at 24/24, and even unlocked Adamantine Gauntlet for luck, yet I still cannot unlock the last tier of the Dread Ring Boons:

Also, if you look at the first image, the gold "rail" to the left of the purple bar is broken, it pokes right off the top of the screen!

[System Notify] Successfully submitted ticket ID #2,260,061.

charononus · January 2014

That sucks man sorry to hear it.

kattefjaes · January 2014

charononus wrote: »

That sucks man sorry to hear it.

It really does, grinding away at this campaign for ages, and planning itemisation with it in mind, just to have have it fail miserably due to the campaign being broken is a bit of an anticlimax.

Aaanyway.. on a brighter note, as the initial post notes, I have filed a bug report. Hopefully adding some screenshots here will be useful. I am available to give more info, should the devs need to ask anything that I have forgotten.

Oh, and thanks for the sympathy- that's appreciated

I am not super-motivated to play right now, but at least there's some basic civility gwan.

beckylunatic · January 2014

Yes, that is a bummer and I'm sorry the patch didn't fix it for you.

kattefjaes · January 2014

beckylunatic wrote: »

Yes, that is a bummer and I'm sorry the patch didn't fix it for you.

Thanks, and yes, that's a good word for it.

However, after the disaster that was today's patch, I doubt it'll get fixed any time soon- attention is probably elsewhere

iamannoyingdevil · January 2014

It's probably a stupid suggestion but on your Dread ring campaign screen did you click on the box that says Thayan master technique? I had a similar issue that when I got to 24/24 if I just opened the boon page I couldn't do anything so I had to click on the Thayan master technique box on the campaign window and that opened the boon page that let me train the boon then I could choose the boon I wanted to learn , just a suggestion .

kattefjaes · January 2014

iamannoyingdevil wrote: »

It's probably a stupid suggestion but on your Dread ring campaign screen did you click on the box that says Thayan master technique? I had a similar issue that when I got to 24/24 if I just opened the boon page I couldn't do anything so I had to click on the Thayan master technique box on the campaign window and that opened the boon page that let me train the boon then I could choose the boon I wanted to learn , just a suggestion .

It's not a stupid suggestion at all, and doing so possibly sheds a bit of light on the problem:

As you can see, the game is sure that Thayan Master refers to the fourth tier of boon.. If you go back to my earlier image of the campaign screen:

..you'll see that I only actually have four "technique" boxes; should I have five? Now that might be a stupid question.

beckylunatic · January 2014

Err... yes. Yes, you should have five. I hadn't looked closely enough at your screenies, but yeah, they're all messed up.

Thayan Initiate should have unlocked after the 7x of studying writings, so all your other stuff is bumped further up, and Thayan Grandmaster, which you're trying to do now, is right off the top of the scale.

That might explain why there are people saying they've been able to complete xx/24 decipher writings tasks where xx is some number greater than 24.

Soooo... is this related to some previous problems where interface windows weren't fully functional at certain screen resolutions? I haven't experienced those problems myself so I'm not clear on the details.

charononus · January 2014

kattefjaes wrote: »

..you'll see that I only actually have four "technique" boxes; should I have five? Now that might be a stupid question.

Oh wow, yeah pretty sure you should have 5, will double check later tonight when I can sign online after my daughter goes to bed if no one else gets there first.

zebular · January 2014

Reset your UI Scale to default. Your 5th boon is pushed off screen due to the UI scale being set too high.

imsmithy · January 2014

Wow , the yellow line at the side of the Thayan learning advancement bar pops up out of the top of the window and off the screen lol. Thayan Grandmaster trying to escape

Hopefully you can fix it now .

zebular · January 2014

imsmithy wrote: »

Wow , the yellow line at the side of the Thayan learning advancement bar pops up out of the top of the window and off the screen lol. Thayan Grandmaster trying to escape Hopefully you can fix it now .

This line is what clued me in that he has his UI Scale set to larger than 100%. Setting it back down to 100% or lower will allow him access to the 5th boon window.

kattefjaes · January 2014

OH

MY

GOODNESS.

Good catch everyone! That is a very weird bug, and it is indeed the fact that the UI breaks totally when at 1.5 (kinda needed on a 24 inch 1920x1200 screen when you have slightly messed-up eyes dues to years of computer spodding).

Thanks all

Zeb, I wonder if there should be a little sticky about a fix for this in the bugs forum until it's fixed?

m0radin · January 2014

Woot! I really think this is a fix for me too. Just gotta wait for "maintenance" to find out. I know I have my UI turned up cause I'm old and can't see. lol I was so "Bummed" ! That is a good word for it. Also had all the screwy screen probs and just figgured it was broken. Just wanted to say Thanks in advance to everyone for posting 'bout it. !

jorifice1 · February 2014

zebular wrote: »

Reset your UI Scale to default. Your 5th boon is pushed off screen due to the UI scale being set too high.

Dude, thanks!
Been trying to figure out what was wrong with the Dread Ring for days now.
Glad to see that it was just my poor eyesight biting me again

throneofnwo · February 2014

Haha! Had this problem. Thank god I found this post or I'd be wasting scrolls, AD, gold, etc.. trying to complete 'Decipher Thayan Writings'.
The counter bugged out on my end and couldn't complete it. It shows on my end that I completed 26/24 so wasted some scrolls and AD etc..
But when I changed the UI scale, the last boon option showed up (Grandmaster) and i was able to get the last boon.
Although it didnt fix the quest counter. Still shows up as 26/24 completed and still in yellow text other then green text with the check mark.
Strange graphical and UI bug.

imsmithy · February 2014

throneofnwo wrote: »

Although it didnt fix the quest counter. Still shows up as 26/24 completed and still in yellow text other then green text with the check mark.
Strange graphical and UI bug.

The Thayan counter needs a fix too , it allows you to keep training past 24/24 , when it hits 24 it should really grey the start button out , lots of players seem to have been hit by the above problem and keep on training in the vain hope of one day getting grandmaster to show up .

kattefjaes · February 2014

There seems to be a really major issue with the UI scaling code in general. If you set your UI scale to (for example) 1.5, then it breaks

The character creator,
The dungeon scoreboards (press X to see the crazy flying text)
The dread ring campaign screen

There are some other places where it just looks like a dog's dinner too, but my memory is awful.. Anyway, it looks like the UI scaling code is systemically broken, even moreso than the localisation stuff.

alexgabriel23 · February 2014

hope this might help if they dont fix it ... have u guys tried to buy a "respec" token or just respec feats via AD?

kattefjaes · February 2014

alexgabriel23 wrote: »

hope this might help if they dont fix it ... have u guys tried to buy a "respec" token or just respec feats via AD?

I see that you haven't read the thread XD

No it doesn't. The problem is how the campaign screen is drawn, the UI scaling is buggy, so if you have the UI scale set to 1.5, the last boon is drawn on a massive stick off the top of the screen. All you have to do is set the UI scale down to 1.0 temporarily to click it, before setting it back.

m4d4ss · May 2014

zeb i love u lol i was so peeved i dint want to play any more but that sorted it straight away so a mighty big THANX and to kat for the post saved my GWF u pair

zebular · May 2014

. . . Most welcome folks! While we can't sticky this, be happy to keep it active until it's fixed internally. Added work-around to the original post.

kattefjaes · May 2014

Yeah, it took a while to work this one out between everyone- I was extremely grumpy at the time too

damnataanimus · May 2014

So.

I was doing dailys on my 2nd gwf in dread ring who needs the 4th and 5th boons still. Thought id get a box of dread ring treasures from invoking - but it wouldnt let me do the task to get the boon, untill i was 4 boxes PAST the level it shoudlve unlocked.

Note that i have the task done now, but it wouldnt let me do the task until the bar reached that level. So basically the new treasures are useless - as it wont let you do the unlock till you have a certain amount of days in dread ring. In this case the 3 ciphers didn't count as progress. I was one cipher off being able to do the task when i bought them, and it really it should've let me get it right away. But no, I had to wait another day and do the lair before I could.

iambecks1 · May 2014

You need to reset your UI back to default .

damnataanimus · May 2014

iambecks1 wrote: »

You need to reset your UI back to default .

It is default. lol.

iambecks1 · May 2014

damnataanimus wrote: »

It is default. lol.

That's weird then ,it is a UI problem though , see how the final boon isn't at the top of the advancement ladder , check this thread out , this player has the same problem but the boons are pushed off the screen instead of being squashed down too much .

http://nw-forum.perfectworld.com/showthread.php?589551-Campaign-Boons-Shoved-off-Screen-(Work-around-inside)

lewstelamon01 · May 2014

Yeah, noticed when I play windowed, it tends to squash the progress bar so it looks like it's gotten farther than it really has. When I switched to full screen, it showed the true progress. Probably just needs to rescale properly with the window size.

zebular · May 2014

Make sure your UI Scale is set to 100.0 as this happens when it's set at anything above 100. Also, as Lew mentioned, this can also happen when in windowed mode. Try switching to either Full Screen or Windowed Maximized if your UI Scale is already at 100.0 - I'll be merging this thread shortly. Edit: Merge done.

damnataanimus · May 2014

zebular wrote: »

Make sure your UI Scale is set to 100.0 as this happens when it's set at anything above 100. Also, as Lew mentioned, this can also happen when in windowed mode. Try switching to either Full Screen or Windowed Maximized if your UI Scale is already at 100.0 - I'll be merging this thread shortly. Edit: Merge done.

Fair enough, and I run windowed maxed at 95% ui scale. So its not the stuff being to big.

zebular · May 2014

damnataanimus wrote: »

Fair enough, and I run windowed maxed at 95% ui scale. So its not the stuff being to big.

Did you try putting it to 100% anyway? (Doh, server's not up: Please try it anyway when you can, let us know so we can update the devs. Thanks!)

Also, what resolution is your desktop (since your in maximized mode)? Just wondering is this may be part of the issue, having too small of a resolution could cause this too.

Campaign Boons Shoved off Screen. (Work-around inside)

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