@ redcore33
well it is displayed in your account that you purchasesd it lol =D
No it is not, RaiderZ is the only thing that shows up. I tired my gmail account and my yahoo, in which both happen to have an account but neither of them have a beta key and neither of them are working on the actual game client, still getting the not allowed to play. And no one is answering the phone at Perfect world and not a word back on my ticket. Anyone reading this please tell me if someone else has had the same problem and post that link here. im up a huge creek with a weekend and nothing to fill it with.
I read somewhere that the beta code should of been applied the second the transaction went through and I got the PayPal receipt email saying that it did indeed go through. But no account has either the Guardian or Hero of the North
uhm dunno maybe ask the billing support with you paypal transaction number
they should have an transaction linked to that paypal number so they can figure out where those purchase gone
besides this my transaction number fits with the one in my mail so hmm maybe phone the support again they should be able to solve it with you paypal transaction number
uhm dunno maybe ask the billing support with you paypal transaction number
they should have an transaction linked to that paypal number so they can figure out where those purchase gone
besides this my transaction number fits with the one in my mail so hmm maybe phone the support again they should be able to solve it with you paypal transaction number
ha if theyd ever pick the phone up. 27 times now, started calling 2 hours ago and pretty much just hung up n tried again, wont even put me on hold, such great service
- my bank account states it payed 55,99 euro to Perfect World for the guardian pack
- Skrill said that I didn`t, it gave me an error
- I did not receive any e-mail from Perfect World (I also checked my trash bin)
could the administrators clarify anything on this?
I bought Hero of the North founders pack but get "you are unable to play at this time" message when I try to log in, i know the server is up because a friend is currently playing. Have submitted a ticket on this ref#130425-000666. I got the email stating that I can now play, but I also notice that on these forums I still show as PWE User.
Anybody having issues logging in should try this page.
Let me know if that doesn't work.
Sorry but that is all I have time for now. I will check back later one and get back to the rest of you but I urge you to file a support ticket. This thread is for reporting issues and I can give basic tips but for anything more advanced you will have to file a support ticket anyway.
well that is not the point
i do not wanna play STO or CO
support just tells me to link my accounts >.<
but i do not have any Cryptic account
and the english webiste and french tells me the same issue -> Display Name Error
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blazemuffin69Member, Neverwinter Beta Users, Neverwinter Hero UsersPosts: 18Arc User
edited April 2013
I had the same problem a long time ago. The auto-paypal login as guest feature was the problem for myself. When prompted for payment via paypal, I signed in with my "Verified" paypal account that I already have. The transaction went through no problem, and I had setup the account to draw the funds from the credit card that I was going to use.
I have received everything in my pack but can't figure out where my respec token is. The respec option is greyed out and says I need to pay zen. I have the HotN and guardian pack, so I should have 2.
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snowy1970Member, Neverwinter Beta UsersPosts: 7Arc User
Having great difficulty in changing purchase currency with any method from euros to dollars - paying in dollars (even though I'm in the UK) is much more favourable, due to the exchange rate, but I can't get paypal or 'skrill' to adjust accordingly.
You won't be able too. I had the same issue and got told by Admin that it's to do with taxes and was pointed to this link: http://pwi-forum.perfectworld.com/showthread.php?t=1200821
Personally I think it's sad that the UK just gets classed as part of the Euro when were not even in it. I for one won't be paying 10pounds extra per copy just to get some shiny items for a FTP game. Kind of a conversion rate scam if you ask me though. Ah well, it's the company that pays the price with no sale.
"The statistics on sanity are that 1 out of every 4 people are suffering from some form of mental illness. Think of 3 of your friends. If they are okay? Then it's YOU!"
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ambisinisterrMember, Neverwinter ModeratorPosts: 10,462Community Moderator
well that is not the point
i do not wanna play STO or CO
support just tells me to link my accounts >.<
but i do not have any Cryptic account
and the english webiste and french tells me the same issue -> Display Name Error
You have to have a Cryptic Account and link it to a PWE account. Follow the instructions, minus the STO/CO bit, and you should be fine.
I pre download and installed the game then bought the hero of the north pack, but when I log in to the game it says that I can not play right now. Live in philly beta should be up
Make sure your account is flagged as being a Hero of the North on the Redeem Key Page.
Having great difficulty in changing purchase currency with any method from euros to dollars - paying in dollars (even though I'm in the UK) is much more favourable, due to the exchange rate, but I can't get paypal or 'skrill' to adjust accordingly.
You can not change the currency. Due to new(ish) laws in the European Union you must pay in euros.
You won't be able too. I had the same issue and got told by Admin that it's to do with taxes and was pointed to this link: http://pwi-forum.perfectworld.com/showthread.php?t=1200821
Personally I think it's sad that the UK just gets classed as part of the Euro when were not even in it.
You are not in the eurozone but you are in the European Union. The laws which caused that change are for all countries within the European Union.
cathgar457Member, Neverwinter Beta Users, Neverwinter Guardian UsersPosts: 5Arc User
edited April 2013
The Guardian pack Armored mount is only showing as Rank 3 Blue quality and lightly armoured. It had been stated by devs that it was Rank 3 Purple rarity but it is not.
Can we get a dev response if it is different.
It's a rank 3 mount. The color is only a rarity thing and was never mentioned as far as I know.
Here is the post by Zeke Sparks about it:
Passed on none-the-less.
The horse mounts was advertised as a unique the "SAME" as the spider. Everything about it should be the same except one is a spider and the other a armored horse.
The mount is the only reason I bought the guardian pack along with beta access and currently if this stand I will not be getting what I paid for.
If it was suppose to be different quality "unique" than the spider it should have been specified, as it is now I feel we all have been mislead.
Comments
No it is not, RaiderZ is the only thing that shows up. I tired my gmail account and my yahoo, in which both happen to have an account but neither of them have a beta key and neither of them are working on the actual game client, still getting the not allowed to play. And no one is answering the phone at Perfect world and not a word back on my ticket. Anyone reading this please tell me if someone else has had the same problem and post that link here. im up a huge creek with a weekend and nothing to fill it with.
yup I called billing 14 times and their actual phone number for support 23 times.
did you complete your purchase ? https://my.perfectworld.com/nw/redeemkey
that might also be a reason for those who cannot play with the HotN package !
dident talk to them because they dident answer
go to -> My Account - View All ZEN History
there should be displayed if your order is succesfully bought so your money is not lost anyway
maybe check it bro
I dident buy it with Zen, I just paid it right through PayPal. So my Wallet and history of Zen is clean, because I dident charge my wallet
Displayed where in paypal or ur zen history
Displayed where. Ur zen wallet or your paypal, cuz its in my paypal for sure. but nothing in Zen
How seeing as how u dident charge zen to ur account. Is there a way to see if maybe I charged an account that im not logged into?
they should have an transaction linked to that paypal number so they can figure out where those purchase gone
besides this my transaction number fits with the one in my mail so hmm maybe phone the support again they should be able to solve it with you paypal transaction number
just try it via support ticket then ^^
it will be fine there
Check on this page. If it didn't apply then please file a support ticket.
This page should help you out.
Anybody having issues logging in should try this page.
Let me know if that doesn't work.
Sorry but that is all I have time for now. I will check back later one and get back to the rest of you but I urge you to file a support ticket. This thread is for reporting issues and I can give basic tips but for anything more advanced you will have to file a support ticket anyway.
See you in game later tonight everybody!
well that is not the point
i do not wanna play STO or CO
support just tells me to link my accounts >.<
but i do not have any Cryptic account
and the english webiste and french tells me the same issue -> Display Name Error
Hope this helps.
You won't be able too. I had the same issue and got told by Admin that it's to do with taxes and was pointed to this link: http://pwi-forum.perfectworld.com/showthread.php?t=1200821
Personally I think it's sad that the UK just gets classed as part of the Euro when were not even in it. I for one won't be paying 10pounds extra per copy just to get some shiny items for a FTP game. Kind of a conversion rate scam if you ask me though. Ah well, it's the company that pays the price with no sale.
You have to have a Cryptic Account and link it to a PWE account. Follow the instructions, minus the STO/CO bit, and you should be fine.
Astral Diamonds are character specific.
Make sure your account is flagged as being a Hero of the North on the Redeem Key Page.
Guardian of the North does not come with a bag.
You can not change the currency. Due to new(ish) laws in the European Union you must pay in euros.
Sorry the lines are/were flooded. Use the ticketing system.
You are not in the eurozone but you are in the European Union. The laws which caused that change are for all countries within the European Union.
Can we get a dev response if it is different.
http://nw-forum.perfectworld.com/showthread.php?146611-Guardian-Pack-Horse-Mount-!
Here is the post by Zeke Sparks about it:
Passed on none-the-less.
The horse mounts was advertised as a unique the "SAME" as the spider. Everything about it should be the same except one is a spider and the other a armored horse.
The mount is the only reason I bought the guardian pack along with beta access and currently if this stand I will not be getting what I paid for.
If it was suppose to be different quality "unique" than the spider it should have been specified, as it is now I feel we all have been mislead.
Neverwinter Thieves Guild
Until the patch goes through at maintenance, you cannot use the respec button.
Once patch goes through, the respec button will be highlighted if you have respec tokens available.
Thank you!