Account error, please click here for more information. when will it open ?
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eldrigarMember, Neverwinter Beta Users, Neverwinter Hero UsersPosts: 5Arc User
edited March 2013
Founders purchase, also used friends redeem key... client booted up and logged in, green server status and am unable to login... any thoughts?
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fakfejsMember, Neverwinter Beta UsersPosts: 14Arc User
edited March 2013
try till u login.. it dces sometimes
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wiuxorMember, Neverwinter Beta UsersPosts: 2Arc User
edited March 2013
Just got a key and downloading...
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eldrigarMember, Neverwinter Beta Users, Neverwinter Hero UsersPosts: 5Arc User
edited March 2013
This is rather tedious. I don't expect to be testing the game launcher. Anyone with some idea of how to actually fix this? Green server status but unable to logon due to account error.
I signed up for the beta and it won't let me in, I hit the launcher and it shows the server as being down until I log in but then it gives me an "Account Error" How come I can't get in?
BTW, I never received a Beta Key or access yet and I signed up more than a month ago. Also, when I tried logging in It was after Beta started and still won't let me in due to the stupid "Account Error" thing.
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pancakewizardMember, Neverwinter Beta Users, Neverwinter Hero UsersPosts: 5Arc User
edited March 2013
You must Beta test the log in and launcher first then you may get into the game.
Same here.
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eldrigarMember, Neverwinter Beta Users, Neverwinter Hero UsersPosts: 5Arc User
i was waiting forever to play this, and i cant redeem the key... An error has occurred. Please contact customer support. thats what it says. and in my launcher the light is still red. any way i could play? im from europe if that is important
try getting a key from mmobomb you will need an account to get it though
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naifaq2Member, Neverwinter Beta UsersPosts: 1Arc User
Account error, please click here for more information. when will it open ?
You must click register after the launcher comes up. Then a window will open where you can type in your beta key. After that, you can then sign in and it will begin patching.
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mrpumpfistMember, Neverwinter Beta Users, Neverwinter Guardian UsersPosts: 24Arc User
edited March 2013
bought the guardian pack, but not getting anything.
i contacted customer support aswell as billing support
the money has been taken from my bank.
i recived reciet from perfect world aswell as paypal.
all i got in response was to go look at the founder agent. and he has no items i can buy. i cant claim any astrals. i alsow have no extra character slot.
its been 5-6 hours since i bought the guardian pack.
all my buddys have lvld without me.
i would like some sort of help or even a proper response to this, the least.
(i completed the tutorial obviusly, since that was the only suggestion i got from support i mention that here)
bought the guardian pack, but not getting anything.
i contacted customer support aswell as billing support
the money has been taken from my bank.
i recived reciet from perfect world aswell as paypal.
all i got in response was to go look at the founder agent. and he has no items i can buy. i cant claim any astrals. i alsow have no extra character slot.
its been 5-6 hours since i bought the guardian pack.
all my buddys have lvld without me.
i would like some sort of help or even a proper response to this, the least.
(i completed the tutorial obviusly, since that was the only suggestion i got from support i mention that here)
Same here, didnt received anything but the confirmation i bought guadian pack and received a email from perfect world aswell as paypal.
When do we get acces key??
Same here, didnt received anything but the confirmation i bought guadian pack and received a email from perfect world aswell as paypal.
When do we get acces key??
Seriously: sometimes you just simply log in with your Perfect World account like you would with Champions Online or Star Trek Online. There was never a formal announcement even though I am a Champions Online lifetime user. Download the game and try using your Perfect World log in and see if you can access the beta content this weekend if you were supposed to have it. (and bump this message if it works -- I have been playing this weekend).
"Account error, please click here for more information."
"If you see this message on the launcher, it means that you are trying to log in to the game when the servers are not available."
Little green light at the top of the launcher says the servers are up. What gives?
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ginx1Member, Neverwinter Beta Users, Neverwinter Guardian UsersPosts: 1Arc User
Same error message... The server status is green..I have rebooted after installing the software and etc..Is there a time period like 6 pm cst time till???
UPDATE: Please note that this is not the final list and is a work-in-progress. We're still evaluating our Beta Weekend plans and making sure that everyone has a fair chance to join us in Neverwinter Beta. A more final and complete list will be available once our plans are finalized. Thank you for understanding.
Greetings! Here is information on who will get access to our three Beta Weekends. We'll be updating this thread often so check back here for the latest information:
Beta Weekend 1 - February 8-10:
Hero of the North Founder's Pack purchasers
Guardian of Neverwinter purchasers
Hero of the North Friend Key, if it has not been used.
Beta Weekend 2 - March 8-10
Hero of the North Founder's Pack purchasers
Guardian of Neverwinter purchasers
Hero of the North Friend Key, if it has not been used.
Torchlight 2 pre-orders
RaiderZ Elite Pack purchasers
Lifetime members of Champions Online and Star Trek Online.
PC Gamer promotional keys.
Promotional Beta keys on partner sites.
Beta Weekend 3 - March 22-24
Hero of the North Founder's Pack purchasers
Guardian of Neverwinter purchasers
Hero of the North Friend Key, if it has not been used.
Torchlight 2 pre-orders
RaiderZ Elite Pack purchasers
Lifetime members of Champions Online and Star Trek Online.
Comments
BTW, I never received a Beta Key or access yet and I signed up more than a month ago. Also, when I tried logging in It was after Beta started and still won't let me in due to the stupid "Account Error" thing.
Same here.
Can someone from Perfectworld please update on the current situation. Support pages do not address this issue. Founders purchase with 2nd key used.
I have the same problem ..!
You must click register after the launcher comes up. Then a window will open where you can type in your beta key. After that, you can then sign in and it will begin patching.
i contacted customer support aswell as billing support
the money has been taken from my bank.
i recived reciet from perfect world aswell as paypal.
all i got in response was to go look at the founder agent. and he has no items i can buy. i cant claim any astrals. i alsow have no extra character slot.
its been 5-6 hours since i bought the guardian pack.
all my buddys have lvld without me.
i would like some sort of help or even a proper response to this, the least.
(i completed the tutorial obviusly, since that was the only suggestion i got from support i mention that here)
Same here, didnt received anything but the confirmation i bought guadian pack and received a email from perfect world aswell as paypal.
When do we get acces key??
Seriously: sometimes you just simply log in with your Perfect World account like you would with Champions Online or Star Trek Online. There was never a formal announcement even though I am a Champions Online lifetime user. Download the game and try using your Perfect World log in and see if you can access the beta content this weekend if you were supposed to have it. (and bump this message if it works -- I have been playing this weekend).
--Patrick (Fideous)
"If you see this message on the launcher, it means that you are trying to log in to the game when the servers are not available."
Little green light at the top of the launcher says the servers are up. What gives?