you get 4 keys, 300k AD and 7 days free VIP. its mailed to you but its not instantly sent out to everyone for some reason.
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percemerMember, Neverwinter ModeratorPosts: 1,048Arc User
Greetings PC adventurers!
Our teams have been working tirelessly and the maintenance on PC is now complete!
We sincerely apologize for these issues, and we also prepared a makegood for you. All PC players who logged in after March 28 have received (or will receive in the next few hours) an in-game mail containing 4 Enchanted Keys, 300,000 Astral Diamonds, and 1 Week of VIP. April Fowls event will also be extended on PC.
Thank you again for your patience, and we hope to see you soon on Neverwinter!
After the downtime, I'm trying to update with that oversized patch and keep getting error 14: "The connection to the server was lost". Tried 5 times in the past 2 hours and can't even reach 10% download before I get the error again and it restarts from scratch. Guess I'll wait 'till later tonight.
Our teams have been working tirelessly and the maintenance on PC is now complete!
We sincerely apologize for these issues, and we also prepared a makegood for you. All PC players who logged in after March 28 have received (or will receive in the next few hours) an in-game mail containing 4 Enchanted Keys, 300,000 Astral Diamonds, and 1 Week of VIP. April Fowls event will also be extended on PC.
Thank you again for your patience, and we hope to see you soon on Neverwinter!
I for sure logged in after march 28. Nothing get, is it a bug again????
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arazith07Member, NW M9 PlaytestPosts: 1,719Arc User
Our teams have been working tirelessly and the maintenance on PC is now complete!
We sincerely apologize for these issues, and we also prepared a makegood for you. All PC players who logged in after March 28 have received (or will receive in the next few hours) an in-game mail containing 4 Enchanted Keys, 300,000 Astral Diamonds, and 1 Week of VIP. April Fowls event will also be extended on PC.
Thank you again for your patience, and we hope to see you soon on Neverwinter!
I for sure logged in after march 28. Nothing get, is it a bug again????
It's barely been an hour...at least wait until a few hours have passed before complaining that you haven't gotten anything. Gotta actually wait that time period in which they say rewards will be rolled out.
Our teams have been working tirelessly and the maintenance on PC is now complete!
We sincerely apologize for these issues, and we also prepared a makegood for you. All PC players who logged in after March 28 have received (or will receive in the next few hours) an in-game mail containing 4 Enchanted Keys, 300,000 Astral Diamonds, and 1 Week of VIP. April Fowls event will also be extended on PC.
Thank you again for your patience, and we hope to see you soon on Neverwinter!
I for sure logged in after march 28. Nothing get, is it a bug again????
It's barely been an hour...at least wait until a few hours have passed before complaining that you haven't gotten anything. Gotta actually wait that time period in which they say rewards will be rolled out.
ALOT of people already got that. So what?
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arazith07Member, NW M9 PlaytestPosts: 1,719Arc User
Our teams have been working tirelessly and the maintenance on PC is now complete!
We sincerely apologize for these issues, and we also prepared a makegood for you. All PC players who logged in after March 28 have received (or will receive in the next few hours) an in-game mail containing 4 Enchanted Keys, 300,000 Astral Diamonds, and 1 Week of VIP. April Fowls event will also be extended on PC.
Thank you again for your patience, and we hope to see you soon on Neverwinter!
I for sure logged in after march 28. Nothing get, is it a bug again????
It's barely been an hour...at least wait until a few hours have passed before complaining that you haven't gotten anything. Gotta actually wait that time period in which they say rewards will be rolled out.
ALOT of people already got that. So what?
Yeah, but no where do they say they are finished with giving out the rewards. In fact, they are ROLLING out (meaning it's an ongoing process). "All PC players who logged in after March 28 have received (or will receive in the next few hours)". They also put an in-game notice that people will get their rewards before others.
Reading comprehension is a thing that people should keep practicing and developing even when they are done with school and college.
Thanks for getting the game back up. Really. This must have been an all-nighter, or some other overtime for someone. I appreciate that the game is working now, rather than after the Easter weekend.
I did get a few items off the Honey-Do list. However, because the Better Half knows it was because Neverwinter was down, I'm not getting any brownie points.
[0407/204910:ERROR:backend_impl.cc(2083)] Corrupt Index file
[0407/204910:ERROR:cache_util_win.cc(43)] Unable to move the cache: 0
[0407/204910:ERROR:backend_impl.cc(134)] Unable to move cache folder F:\Games\Cryptic Studios NWN\cef_cache to F:\Games\Cryptic Studios NWN\old_cef_cache_000
[0407/204910:ERROR:backend_impl.cc(221)] Unable to create cache
[0407/205017:ERROR:backend_impl.cc(2083)] Corrupt Index file
[0407/205017:ERROR:cache_util_win.cc(43)] Unable to move the cache: 0
[0407/205017:ERROR:backend_impl.cc(134)] Unable to move cache folder F:\Games\Cryptic Studios NWN\cef_cache to F:\Games\Cryptic Studios NWN\old_cef_cache_000
[0407/205017:ERROR:backend_impl.cc(221)] Unable to create cache
Have the same issue , no fix yet , did a RC this morning no problems , but atm : Version mismatch .
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greywyndMember, NW M9 PlaytestPosts: 7,132Arc User
Within the last hour I have been disconnected more than 10 times. I would be playing and then I'm looking at the login screen. Or I would be playing and then get the SNR banner across the top of the screen.
I'm not looking for forgiveness, and I'm way past asking permission. Earth just lost her best defender, so we're here to fight. And if you want to stand in our way, we'll fight you too.
I attempted to log in and the game patched. Then right back to the same issue.
I managed to log in the same way I managed last time. I deleted the contents on my "live" folder and then copied the contents of my "Playtest" folder into it.
I then logged in normally with no patch. Exactly what happened last time.
Well at least they have an idea what the issue is this time, so hopefully it will be a quicker fix.
Does anyone have the link to the Neverwinter (official) discord server please? It seems that last time that's where all the actual information was coming from. Ty.
Apparently pointing-out the bleeding obvious is a 'personal attack'.
Comments
Relax people. They are just pixels.
In all seriousness this seems to be more than just a simple bug. I suspect hardware failure or ransomware.
Our teams have been working tirelessly and the maintenance on PC is now complete!
We sincerely apologize for these issues, and we also prepared a makegood for you. All PC players who logged in after March 28 have received (or will receive in the next few hours) an in-game mail containing 4 Enchanted Keys, 300,000 Astral Diamonds, and 1 Week of VIP. April Fowls event will also be extended on PC.
Thank you again for your patience, and we hope to see you soon on Neverwinter!
EU Community Manager @ Gearbox Publishing
----------
Neverwinter: Discord - Facebook - Twitter - YouTube - Customer Support - Terms of Service
Tried 5 times in the past 2 hours and can't even reach 10% download before I get the error again and it restarts from scratch.
Guess I'll wait 'till later tonight.
I for sure logged in after march 28. Nothing get, is it a bug again????
ALOT of people already got that. So what?
Reading comprehension is a thing that people should keep practicing and developing even when they are done with school and college.
I did get a few items off the Honey-Do list. However, because the Better Half knows it was because Neverwinter was down, I'm not getting any brownie points.
[0407/204910:ERROR:backend_impl.cc(2083)] Corrupt Index file [0407/204910:ERROR:cache_util_win.cc(43)] Unable to move the cache: 0 [0407/204910:ERROR:backend_impl.cc(134)] Unable to move cache folder F:\Games\Cryptic Studios NWN\cef_cache to F:\Games\Cryptic Studios NWN\old_cef_cache_000 [0407/204910:ERROR:backend_impl.cc(221)] Unable to create cache [0407/205017:ERROR:backend_impl.cc(2083)] Corrupt Index file [0407/205017:ERROR:cache_util_win.cc(43)] Unable to move the cache: 0 [0407/205017:ERROR:backend_impl.cc(134)] Unable to move cache folder F:\Games\Cryptic Studios NWN\cef_cache to F:\Games\Cryptic Studios NWN\old_cef_cache_000 [0407/205017:ERROR:backend_impl.cc(221)] Unable to create cache2023-04-08 02:43:10: Executable Neverwinter.exe crashed. Crash ID: 51eb59 2023-04-08 02:43:50: Executable Neverwinter.exe crashed. Crash ID: 51eb5e 2023-04-08 02:45:08: Executable Neverwinter.exe crashed. Crash ID: 51eb63 2023-04-08 02:45:45: Executable Neverwinter.exe crashed. Crash ID: 51eb66 2023-04-08 02:50:33: Executable Neverwinter.exe crashed. Crash ID: 51eb82I attempted to log in and the game patched. Then right back to the same issue.
I managed to log in the same way I managed last time. I deleted the contents on my "live" folder and then copied the contents of my "Playtest" folder into it.
I then logged in normally with no patch. Exactly what happened last time.
Well at least they have an idea what the issue is this time, so hopefully it will be a quicker fix.
Keep getting a little window that says trying to update launcher. Tries 5 times then crashes.