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Unable to start game client: client quit unexpectedly

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  • rockster#6227 rockster Member Posts: 1,860 Arc User
    The launcher patched itself and when it appeared it was slightly different the red announcement was in a different font. Then it patched itself a second time and when it came back the font was correct again, so they've been doing something with the launcher itself.
    Apparently pointing-out the bleeding obvious is a 'personal attack'.
  • plasticbatplasticbat Member, NW M9 Playtest Posts: 12,383 Arc User
    edited April 2023
    Well, whatever it has just patched, it does not look promising. I know the server is still down but I should not still get this message.


    *** The game can read your mind. If you want it, you won't get it. If you don't expect to get it, you will. ***
  • bajaresident#3792 bajaresident Member Posts: 28 Arc User
    STO is coming back up.... uh.. guys?


  • rockster#6227 rockster Member Posts: 1,860 Arc User
    Yea I think you got what everyone else got, the endless patching loop which does nothing.
    What I always do when there is a server patch is wait til the server light is red and the server is down (tick) then I close the launcher and just keep re-opening it. At some point it will automatically apply the patch, at the moment it's just sitting there saying 'play' which means it hasn't patched for me yet.
    Apparently pointing-out the bleeding obvious is a 'personal attack'.
  • midilamidila Member Posts: 16 Arc User
    Neverwinter still down cold. No patch but launcher reloaded.
  • rockster#6227 rockster Member Posts: 1,860 Arc User
    I don't know who Kali Gold Gaming is, but they seem to know what they're talking about and they're quoting something in the twitter thread from somewhere else in replies to NeverwinterGaming and I'll post it here:

    "We apologize for the unexpected Neverwinter PC downtime and issues. There was a significant internal server issues affecting most of Cryptic's games, and the fix to said issue was slower to deploy than we had anticipated."

    "We do not have an ETA for the servers to come back up, but it is not 'soon'. We are expecting a 4+ hour downcycle, with distinct possibility of it running longer."

    "Due to said delays, we have opted to bring our PC servers down until we can insure a consistent experience for all players. We will have compensation packages for all PC players (regardless of whether or not you saw the issues) rolled out once we can bring the servers back up."

    "To provide one last piece of commentary, the issue was not related to Module 25 - Menzoberranzan. It's an unrelated internal server issue that hit multiple Cryptic games at the same time. We shouldn't need to do anything like a rollback or such."

    Link:
    Apparently pointing-out the bleeding obvious is a 'personal attack'.
  • rockster#6227 rockster Member Posts: 1,860 Arc User
    edited April 2023
    OK, now the launcher is patching game files automatically. But I had to restart my computer to do it. I was doing the shutting and opening the launcher thing to see if it would patch and it tried to update the launcher for a third time (40-something MB I think it was) but it told me there was a locked file and it would not complete the update. I tried it a second time and same thing. So I shut down my computer and restarted to clear all files in use and this time it first did the update and then opened the launcher successfully, and is now patching. Once it has patched I'll leave it open, and sit and wait for the light to go green and then try to log in.
    Apparently pointing-out the bleeding obvious is a 'personal attack'.
  • rockster#6227 rockster Member Posts: 1,860 Arc User
    I closed the launcher and opened it again to see what would happen and now it's patching again so maybe it's still broken.
    Apparently pointing-out the bleeding obvious is a 'personal attack'.
  • plasticbatplasticbat Member, NW M9 Playtest Posts: 12,383 Arc User
    edited April 2023
    The launcher has just been updated to a new version.

    It was:



    Now:



    I assume the launcher was built on April 6, 2023 17:12 Pacific time.

    After login, it started patching and then I got:


    *** The game can read your mind. If you want it, you won't get it. If you don't expect to get it, you will. ***
  • bajaresident#3792 bajaresident Member Posts: 28 Arc User
    new launcher, same error


  • rockster#6227 rockster Member Posts: 1,860 Arc User
    edited April 2023
    Force Verify appears to be working properly now, it just does the mirrors without patching the entire thing all over again, so that's positive. I've done it three different times over half an hour to make sure it's not a fluke and it's the same every time now so looks like that is fixed. Still waiting for the server to come back online.

    Edit: I did it again and now it's patching the entire thing again so ignore what I wrote above.
    Apparently pointing-out the bleeding obvious is a 'personal attack'.
  • balufunkebalufunke Member, NW M9 Playtest Posts: 225 Arc User
    Wow, 24 hours now of being able to log in.
  • balufunkebalufunke Member, NW M9 Playtest Posts: 225 Arc User
    *not being able to log in.
  • mr420ohhyeamr420ohhyea Member Posts: 2 Arc User
    Let me guess, 1 astral lock box or wait for it, 25 Companion tokens. You guys better step it up this time. I have had little time to play in recent weeks and I FINALLY have some time to play. I am not trying to be rude or anything of that nature. But the CS has sucked for so long and the slaps in the face seem never ending. Maybe the "makegood" this time could be something cool or even AWESOME. How about 2k zen for anyone logged in the past 24 hours. I dunno,just spitballing here. I mean really guys. Show us some LOVE PLEASE. We all love it here, which is why we stick around no matter how much you try to push us away. Sincerely, A concerned zen purchaser.
  • crusthelvetecrusthelvete Member Posts: 124 Arc User
    edited April 2023

    Let me guess, 1 astral lock box or wait for it, 25 Companion tokens. You guys better step it up this time. I have had little time to play in recent weeks and I FINALLY have some time to play. I am not trying to be rude or anything of that nature. But the CS has sucked for so long and the slaps in the face seem never ending. Maybe the "makegood" this time could be something cool or even AWESOME. How about 2k zen for anyone logged in the past 24 hours. I dunno,just spitballing here. I mean really guys. Show us some LOVE PLEASE. We all love it here, which is why we stick around no matter how much you try to push us away. Sincerely, A concerned zen purchaser.

    Yeah i feel ya, i work alot and have hard to get time to play.
    Now, i have some real weekend off for a change.. and this stuffs happends.
  • rockster#6227 rockster Member Posts: 1,860 Arc User
    edited April 2023
    I think we all deserve a special title like they had for Caturday.
    Apparently pointing-out the bleeding obvious is a 'personal attack'.
  • horizonxaelhorizonxael Member Posts: 151 Arc User

    mmm
  • irene#2829 irene Member Posts: 159 Arc User
    edited April 2023
    I should have bid that cheap coal with 24 hours left in AH.
  • balufunkebalufunke Member, NW M9 Playtest Posts: 225 Arc User

    I think we all deserve a special title like they had for Caturday.

    Maybe a "Hell of a patch" cloak?
  • chada#8427 chada Member Posts: 8 Arc User
    Well, get the hell out of it! Why are you throwing it in? They've been writing this for 30 hours. They're probably already packing up your money and getting ready to leave. And let them HAMSTER OUT
  • regenerderegenerde Member Posts: 3,047 Arc User
    edited April 2023
    Well, started NWO this morning, it downloaded a small patch for the game launcher, and is currently downloading a bigger patch for the game, but i have to wait and see if i can continue playing when the server is back up again.

    Anyway, there were also two patches for STO, but i still can't start the actual game, and it's re-downloading the game patch every time i restart the game launcher.

    Edit: Restarted the NWO game launcher in hope of may be being able to logging in and grabbing the daily lockbox key, but it's going back to the missing two files error again - i guess i'll be playing ESO until they've finally fixed their bloody mess here.
    Post edited by regenerde on
    I do believe in killing the messenger...
    Want to know why?
    Because it sends a message!
  • regenerderegenerde Member Posts: 3,047 Arc User
    edited April 2023
    Well, they could start with bringing back the free ViP time bundle for anyone that couldn't get it before everything went up in flames, and then add something nice on top of it...

    Just saying, a lot of us have ViP time ticking away right now, so giving something like that back would be the least they could do.
    I do believe in killing the messenger...
    Want to know why?
    Because it sends a message!
  • horizonxaelhorizonxael Member Posts: 151 Arc User
    11:00 it's 11 a day to fix a problem never seen a game with all these problems hope they give me an explanation and compensation for this and not some health stone HAMSTER
  • rockster#6227 rockster Member Posts: 1,860 Arc User
    I'm fuming, I stayed awake so long because I thought I could still get my chicken dailies done for my 9 characters before reset, but there's no way I can do it now, time has run out. I can't do it in 45 mins and now I'm a day behind. WTF are they doing.
    Apparently pointing-out the bleeding obvious is a 'personal attack'.
  • percemerpercemer Member, Neverwinter Moderator Posts: 1,048 Arc User
    Good morning!

    As our Executive Producer said, we apologize for the unexpected Neverwinter PC downtime and issues. There was a significant internal server issues affecting most of Cryptic's games, and the fix to said issue was slower to deploy than we had anticipated.

    Due to said delays, we have opted to bring our PC servers down until we can insure a consistent experience for all players. We will have compensation packages for all PC players (regardless of whether or not you saw the issues) rolled out once we can bring the servers back up reliably.

    It remains difficult to name an exact ETA, but we are doing our best to restore the servers in the afternoon or evening.

    Thanks again for your understanding and patience!
    Percemer
    EU Community Manager @ Gearbox Publishing
    ----------
    Neverwinter: Discord - Facebook - Twitter - YouTube - Customer Support - Terms of Service
  • horizonxaelhorizonxael Member Posts: 151 Arc User
    I hope it's not the usual health stone I have vip active and I want my vip key back in exchange I can only accept a 4 slot mount XD
  • regenerderegenerde Member Posts: 3,047 Arc User
    Well, thank you for the update, looks like i can get back into STO, hopefully NWO will be fixed soon too.
    I do believe in killing the messenger...
    Want to know why?
    Because it sends a message!
  • dillygirldillygirl Member, NW M9 Playtest Posts: 322 Arc User
    balufunke said:

    I think we all deserve a special title like they had for Caturday.

    Maybe a "Hell of a patch" cloak?
    They better create something new though, I already have the Caturday cape from the rollback 10 years ago
  • horizonxaelhorizonxael Member Posts: 151 Arc User
    if it continues like this, I'll lose two keys if they don't solve it even today
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