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Connection Issues 12/23
nitocris83
Member, Cryptic Developer, Administrator Posts: 4,498Cryptic Developer › Cryptic Developer
We have looked into reports of players experiencing connection problems and have been unable to identify any server, data center, or client-side issues. We believe this may be ISP related. You can comment here with the ISP and region you are in or check with your service provider directly.
We will continue to monitor the situation nonetheless in case any issues on our end come up.
We will continue to monitor the situation nonetheless in case any issues on our end come up.
2
Comments
Country: South Africa.
Server: Dragon.
Lag Time: 19:00-23:00 UTC+2
Its so nice when it is so laggy in an instance the boss doesn't even spawn:
ISP: Verizon
Country: USA
Been pretty constant the past couple days. Lots of rubberbanding/freezing. Interesting that they can't identify any issues, as I have spoken to lots of players in game who say they experience the lag at the same time as me. I've only been disconnected a couple of times, though.
Silv3ry on YouTube
Ohio
and just about everyone I talk to from anywhere in the US getting disconnects. Definitely not an issue with my provider and have had no issues with no other game. Let me state that I don’t typically have any issues with Nw up until this “disconnect” issues. This started about 10 days ago.
▁ ▂ ▄ ▅ ▆ ▇ █ Gankdalf The Icehole █ ▇ ▆ ▅ ▄ ▂ ▁
Canada here for the record playing in ps4. Same issues. Happens to myself and everyone in my party chat from Netherlands, Sweden, USA, Uk, Scotland and Brazil
Country: Greece
Server: Dragon
Lots of lag/rubberbanding and interactions having delayed effects.
country: US
server: xbox (lich i think)
been happening since Thursday. friends of mine are getting dced at same time as me, also only happening to me in neverwinter, no other game. and as much as i want to blame this on my horrible ISP, it's not them
Isp: charter
Country: USA Southern California
Server: Dragon
Several huge lag spikes and disconnects.
Country: Germany
Server: Dragon
Had disconnects troughout the day on 23/12/2017. They seemed to happen to plenty of people in the alliance whenever it happened to me.
Country: USA (Southern California)
Server: Dragon
Time of Connection Issues: 8:00AM PST - 7PM PST
Lagging/random disconnecting isn't new, but they only started showing up regularly around 12/21/17.
Instances were mostly Tomb of the Nine Gods, though I would randomly disconnect in places ranging from Protector's Enclave, Guild Stronghold, or even places like Tiamat or Fangbreaker Island.
Sometimes, when I was affected, multiple others would log off simultaneously.
Other times, when others were hit with a mass disconnect, I wouldn't be affected.
Dragon server
US
ISP: comcast (xfinity)
server disconnects and terrible lag. I don't ever have connection issues normally.
12-18 ms ping, steady connection on every single other game.
Country: Poland
Server: Dragon
I always have lag and drop fps, one day before the new patch. (i dont know why) This time it was the same, but the problem got worse in the next days. I have horrible lag, disconnections, rubberbanding and pretty low fps.
US
Server: Dragon
server disconnects and terrible lag, can't even get on any more without at least 5 minutes of being dropped and re-logging in, and then when I do get on, get kicked after about 1 minute.
Region: Midwest USA. PS4
Getting server not responding and rubber banding. My friend lives Westcoast USA with a different ISP and has same issue. I will say that it happened a lot less today than it did the previous 2.
ISP: Charter
Connection: Hard Wired (Not WiFi)
Country: Southern California, USA
Experianced: Rubberbanding, Freezing, Disconects
It has been real bad for a few days. I noticed I was having issues more than normal about a week ago.
Server Dragon
Southeast US
Since Thursday patch, have experienced occasional SNR and Disconnects. Always able to reconnect immediately. The issues are being experience by many on my friendlist, people from all across the globe. I doubt it is my ISP when people around the world are DC'ing at the same time.
Server Dragon
Croatia
ever since the 2x enchants started. disconnecting and rubberbanding. issues loading the launcher too.
Server: Dragon
Turkey , Antalya.
Rubberbanding Freeze Sometimes Lagging Up Im Make Crayz My head ^^
tomb of nine gods awesome hell laggy everytime ...
7700k
1080 msi x gaming .
msi z270 m7 motherboard.
16gb corsair domi 3200 mhz ram.
pg348q rog monitor.
Thank you for your comfortable playing game.
Country: USA
State: South Carolina
Server: Dragon
Platform: PC
I have been having increasingly bad issues with disconnections and lag for at least the last 2 months. I have a powerful computer that is up to date and I used to almost never get lag or server disconnects. I used to get on average 1 disconnect a week and would regularly go days without seeing any server not responding message appear at all. Now I'm getting on average 5 or more disconnects each hour and a lot more lag.
What I've noticed about my new lag and disconnects:
--- Almost every single time I get the server not responding message now, I disconnect.
--- These disconnects usually occur within roughly 16 seconds of the server not responding message appearing.
--- I almost always disconnect at least 1 time within the first few seconds of me logging into the game now.
--- The auction house is uncooperative right now and I usually have to try to post an item multiple times before it successfully posts.
--- I get these weird rubberbanding episodes where I start jerking from place to place for anywhere from a few seconds to several minutes on end.
--- For some reason, I seem to disconnect even more frequently when I'm standing still now.
--- My lag gets even worse the day after a new patch is released. Usually, this lag gets slightly less bad after the first day.
--- The rubberbanding, lag, and disconnects was especially bad yesterday evening and was affecting my entire que group.
PVP Rogue,
--[----- "Your friendly neighborhood spawn of Satan." -----]--
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Main Character: Hurricane Marigolds (Rogue WK & Assassin)
Ingame Handle: trgluestickz
Discord Name: Hurricane🌀Marigolds#2563
Guilds: She Looked LVL 18 & Essence of Aggression
Alliances: Imperium & Order of the Silent Shroud
Platform: PC
Region: Southeast USA, Florida
Server: Dragon
Platform: PC
Couldn't log in, so I turned off on-demand patching. The patcher kept restarting after about 10%, did it about 5 times. I turned on-demand patching off again and was able to log in, but getting constant SNR and disconnects every time I log on.
Region: Eastern Canada
Server: Dragon
Platform: PC
I get many disconnects loading into maps, but recently I've started dropping "Disconnected from server" randomly standing still or sifting through inventory!
Country: USA (Arkansas)
Server: Dragon
Disconnected during 80-90% of my attempts to switch characters.
Country: Germany
Server: Dragon
Snr, lags, rubberbanding, starts mostly at 19.00 - 21.00 CET, sadly thats the time we starts our Tong/Fbi runs, most the time unplayable, Orcus is not fightable (maybe he is grounded), chests not here after the Endboss so we have to do the fight for an second or even third time (this does not include several Snr again, from me or guildmates during the fight, so it could be, that we have to wipe countless times).
So the time for our TonG runs raised from between 20-30 minutes (depends of the partyconstellation) up to something over an hour (1 run!).
Very, very frustrating.
Country: The Netherlands
Server: Dragon
SNR, lag, disconnects, and transfer fails, and logged out instead of change character. Haven't done any serious questing the last days. I don't want to be kicked out of an (almost) finished instance before you get to the loot. And other players on our discord reported issues at the same times, and those are from the US, Canada, Australia and other places)
(especially the night from the 23rd to 24th was terrible)
Country: USA
Server: Dragon
My wife and I, on separate laptops are having SNR and lag issues. She is hardwired to the router and I am on the wifi, and both of us are experiencing the same problems. Typically a combination of massive rubber banding and screen freezing, followed by SNR errors and server disconnect. In-game activity makes no difference - I have lost connection both in battle and standing still, in various locations and with both of my characters.
Country: UK