I dont want new parcels i just want my zen back. In my country if you buy something and it dosnt work as advertised you have a right to a full refund so i want a refund not some more broken stuff.. i got 20 parcels after the socalled fix and got nothing but junk so in my view its still broken and dont wanna take the chance with a replacement. Money back not more parcels.
I dont want new parcels i just want my zen back. In my country if you buy something and it dosnt work as advertised you have a right to a full refund so i want a refund not some more broken stuff.. i got 20 parcels after the socalled fix and got nothing but junk so in my view its still broken and dont wanna take the chance with a replacement. Money back not more parcels.
It's working as advertised now. So unless you're willing to get a lawyer over a $20 purchase you're not going to get anywhere.
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demonmongerMember, NW M9 PlaytestPosts: 3,350Arc User
That's not true, the laws with online game purchases are a bit different. He can get his money back easily.
[SIGPIC][/SIGPIC]
I hate paying taxes! Why must I pay thousands of dollars in taxes when everything I buy is taxed anyways!
Players below lvl 30 do not receive the starlightbag from the Gift of Simril. Because I had a character of lvl 28 and my group used more than 80 Gift of Simril and did not drop any starlight bag.And in the event it says nothing about the details of the event
I have to agree with that, i shared about 300 gifts with 2 toons <30, i didn't receive ANY starlight bad from other players, while i get dozens and dozens on my different lvl 70 toons.</p>
Well... perhaps the level 21 in my group was mistaken then, or I misunderstood. I'll ask her more about it when I get on today.
It really is a bit confusing, since the only character limit showing is the "be level 15 to receive the daily Starlight Bag" one.
I dont want new parcels i just want my zen back. In my country if you buy something and it dosnt work as advertised you have a right to a full refund so i want a refund not some more broken stuff.. i got 20 parcels after the socalled fix and got nothing but junk so in my view its still broken and dont wanna take the chance with a replacement. Money back not more parcels.
Well you're posting up the wrong tree. Contact Customer Support, or send them a lien, or whatever.
AD -> ZEN -> Starlight Parcels Pack with 15% discount coupon from invoking bags. I also got something good from those refunded parcels, so i'm pretty happy with how they handled the bug fix/the compensation/the communication with us.
Lockboxes on the other hand... i have little to no luck with what i get from lockboxes, mostly those blue boxes, which i might sell for 10-90k AD a piece on the AH.
But i also bought enough ZEN directly to get the Winter Festival companion, which is a bit buggy at the moment, but i'm sure they get that sorted out at some point as well.
The champions charger is definitely bugged. I got one out of a starlight bag and now it's stuck in my inventory. I already had one from siege event so i can't equip it. Cannot sell or discard either. So it's just wasting a bag slot. Really inconvenient. I know it's only one bag slot but how did they not fix this as well? I know i cant be the only one this has happened to.
I cant believe that ppl actually spend money on parcels xD.
The rewards are 100 worse then with lockboxes and even those most of the time give u less then y invested
Spending money is not the same as spending zen - fyi.
The starlight parcels actually have a decent return rate. The mounts and companions can be sold on the AH to recoup some of the money spent, and the transmutes, reskill kits, pwards, mass life scrolls etc are always useful. You may not become a millionaire with it unless you get lucky (IE Forgehammer BOE drop), but I still get to restock my retraining tokens (30+) and pwards, and almost always get some useful transmutes to stock up on (wish they stacked!!)
If you are expecting to recoup your cost every time you open a lockbox or parcel, then it is clear you have no idea how supply and demand works. The stuff from the lockbox can be sold to players to recoup cost - if the stuff that sold well dropped every time, ti wouldn't sell well anymore....the only way to make certain the cost is recouped would be to have the zen refunded on open...which would be pointless. Lockboxes are gambling, and gambling always favors the house. The house always wins.
Yes, during this morning's restart, we removed the fix on Dragon and Xbox by mistake. We're going to reapply it in the next few minutes. This will take a quick disconnect of all players.
How many bugged ones did you open and what platform are you on?
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The champions charger is definitely bugged. I got one out of a starlight bag and now it's stuck in my inventory. I already had one from siege event so i can't equip it. Cannot sell or discard either. So it's just wasting a bag slot. Really inconvenient. I know it's only one bag slot but how did they not fix this as well? I know i cant be the only one this has happened to.
You're not the only one, it's happened to a lot of people. The issue is that that one specific mount can't be sold or discarded.
Open a "GM Help" ticket? It's the best thing I can do to help.
At this point i do hope, that miasmat is not going to have nightmares about Starlight Parcels following him through snow white Winter Festival areas...
FFS, I opened between 85 to 90 Parcels spread across a few characters after maintenance, I even bought 20 and (luckily)got kicked out after opening only a few due to the fix being implemented...
So no one is there working on the PS4 side of things because of a vacation but a problem arises on Xbox or PC again and you guys are right back in there pushing PS4 players to the back of the line again....I loved playing this game just picked the wrong platform to play it on I guess
Tonight I swapped with 4 other players we ran through 40 to 50 gifts n I only got 2 starlight bags,those bags were <font color="orange">HAMSTER</font> to,my artifact is leveled up so i had no need for lumens.I'm level 64 not sure what they were but from two swaps I felt it was off, has to bugged only got a couple fortune stars too,just awful.I could tell the drop rates n chances were extremely, extremely low, almost zero in fact.There's other glitches/bugs to n I have posted in discussions on that issue as well.These are my first real problems in the game,I've only been playing bout 2 months.
Comments
Let us know how this goes for ya.
I also got something good from those refunded parcels, so i'm pretty happy with how they handled the bug fix/the compensation/the communication with us.
Lockboxes on the other hand... i have little to no luck with what i get from lockboxes, mostly those blue boxes, which i might sell for 10-90k AD a piece on the AH.
But i also bought enough ZEN directly to get the Winter Festival companion, which is a bit buggy at the moment, but i'm sure they get that sorted out at some point as well.
Me too
The starlight parcels actually have a decent return rate. The mounts and companions can be sold on the AH to recoup some of the money spent, and the transmutes, reskill kits, pwards, mass life scrolls etc are always useful. You may not become a millionaire with it unless you get lucky (IE Forgehammer BOE drop), but I still get to restock my retraining tokens (30+) and pwards, and almost always get some useful transmutes to stock up on (wish they stacked!!)
If you are expecting to recoup your cost every time you open a lockbox or parcel, then it is clear you have no idea how supply and demand works. The stuff from the lockbox can be sold to players to recoup cost - if the stuff that sold well dropped every time, ti wouldn't sell well anymore....the only way to make certain the cost is recouped would be to have the zen refunded on open...which would be pointless. Lockboxes are gambling, and gambling always favors the house. The house always wins.
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Any of my comments not posted in orange are based on my own personal opinion and not official.
Any messages written in orange are official moderation messages. Signature images are now fixed!
Join my guild Valindras Fear GH20 Marketplace 9 Stable 9 Barracs 9 Explorer Guild 9
Open a "GM Help" ticket? It's the best thing I can do to help.
This is beyond ridiculous...
Told me everyone was out the office til Jan 2.... PlayStation players get no love....