For now I can relay that the Dx11 Stability is a priority and the developers are currently actively gathering data and investigating why Dx11 does not work on some computers.
We'll relay more information as plans progress.
I am filled with Christmastime hope and cheer! (please be real, fixes would make the holidays special!)
As a Mac user using WINE, I'm sure hoping the dx10 support files will be enough to run the game, or I'm going to be gone. I've tried it in parallels and it slows to a crawl.
For now I can relay that the Dx11 Stability is a priority and the developers are currently actively gathering data and investigating why Dx11 does not work on some computers.
We'll relay more information as plans progress.
@ambisinisterr Please check out and pass along the info in this thread in the PC Bugs forum:
I have a post there explaining an issue I have with lighting issues, and most annoyingly an issue with the ground vegetation having a really strange and annoying rapid cycling effect that only exists under DX11.
Jusy logged in after awhile and am likely late to the party but I just noticed it said they will be dropping all support for DX9. I'm wondering if they have any plans for those of us who do not have Vidcards that support DX11 in any reliable way.
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demonmongerMember, NW M9 PlaytestPosts: 3,350Arc User
Newegg.com
Microcenter.com
You can buy cards there And power supplies if needed.
Watch YouTube to install if you need help.
[SIGPIC][/SIGPIC]
I hate paying taxes! Why must I pay thousands of dollars in taxes when everything I buy is taxed anyways!
This is something people should research first. It would be pretty awkward to buy a GPU and PSU only to find out that they don't fit in your case and your CPU is going to bottleneck your GPU.
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therealprotexMember, NW M9 PlaytestPosts: 526Arc User
So, I guess I'll be forced to quit then, since my video card only supports up to DX10(which isn't even an option). I'm not about to needlessly pay several hundred dollars(being canadian, we pay 2+ times more than americans do for anything - even more so if having to ship something in from the states) for a new video card..All because this one publisher for this one game just up and decided, for no apparent logical reason, to shutdown support for DX9 in favour of DX11, of which for many, the game is virtually unplayable anyways, due to excessive buggery. And we all know how quickly bugs get dealt with here, *coughcoughbuggyUIsincereleaseaboutthreeyearsagocough*.
I have to wonder just how many others, for whatever reason, happen to be stuck on the same sinking boat.
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ambisinisterrMember, Neverwinter ModeratorPosts: 10,462Community Moderator
edited December 2016
FYI cards which do not support Dx 11 are just about 7 years old. For a simple comparison new consoles come out every 8 years. It's time for a hardware upgrade at that point. Also, here is a list of DirectX 11 Games. As you get closer to the current date you will notice more and more games which drop Dx9 support and only support Dx11 and newer cards.
Sorry but if you have GPU's which are that old I wouldn't consider it "needless." It is time for an upgrade even if you use the console standard.
For about 150 dollars you can get the lowest Tier current generation GPU (GTX 1050 Ti or Radeon R9 380) which will be about 20% faster than the top tier card of the 2010 and about 120% faster than the entry level card of 2010.
If you want to discuss which computer hardware is worth it or whether or not it will fit in the case you own then feel free to send me a PM.
In the grand scheme of things, you have to admit, that list of DX11 compliant games is somewhat short, and those that ONLY support DX11 are still fewer..Not enough to merit bearing the cost for an immediate upgrade..Unless ofcourse the majority of games one is interested in lie within the DX11 only catagory, but if that were the case, odds are, such a person would already have the machinery to run such games anyway. All that aside though, even if technically speaking, Neverwinter supports DX11..After taking into account the issues many have when attempting to play the game under DX11..Does it really support it currently?
Situations are also a factor. In my own case, which I'd wager may be a common theme, an upgrade to a later GPU would only equate to a bottlenecked GPU and waste of hard-to-earn money. Great, "technically" I can run DX11 games, but unfortunately, in actuality I can't, because now my older CPU is dragging my nice new shiney GPU into the dirt. Which means a new processor is called for, and so on and so on...All this just because Cryptic decided to quit DX9?
If we were talking about a game that had started as DX11 only straight from the get-go, there'd be no feathers to ruffle, no fuss, no loss. Those that didn't have the appropriate machinery to begin with would have simply passed and moved on, but that wasn't the case. Neverwinter started off with DX9 support, and now, as of March 1st next year, it's bear the extra cost to keep up or eff off..<font color="orange">HAMSTER</font> on the time and possible money players with older machines may have committed, it's not enough. And by the way, you said $150..Put that in canadian terms, that's 150x2 to 2.5, then add shipping & handling and then tax it all(15% here), unless having to resort to ordering in from across the border, which is often the case, then it's 150x2 to 2.5, then add shipping & handling, then convert currency. /dualfacepalm Again, all this because Cryptic doesn't want to do DX9 anymore?
And comparing PC and console upgrading is honestly too simple a comparison. With a few hundred dollars you can buy a console, which is in itself is a whole gaming system. With the same $, you can't buy a whole gaming PC. Maybe a flimsy non-equivalent laptop at best..And only if you lived in the states. Either way, I'm one of those folks that just ain't got the money to spare anymore. And, as decent a game Neverwinter is, it just ain't worth the needlessly added expense. Especially when all this can be avoided by merely keeping DX9 supported.
For better performance make a step into: - x64 GameClient; - VulkanAPI; - OpenCL/CUDA; - Utilize all video card resources (external and internal) at same time; - Rebuild network protocol for make it P2P (look on µTP for reduce latency);
In the grand scheme of things, you have to admit, that list of DX11 compliant games is somewhat short, and those that ONLY support DX11 are still fewer..Not enough to merit bearing the cost for an immediate upgrade..Unless ofcourse the majority of games one is interested in lie within the DX11 only catagory, but if that were the case, odds are, such a person would already have the machinery to run such games anyway. All that aside though, even if technically speaking, Neverwinter supports DX11..After taking into account the issues many have when attempting to play the game under DX11..Does it really support it currently?
Situations are also a factor. In my own case, which I'd wager may be a common theme, an upgrade to a later GPU would only equate to a bottlenecked GPU and waste of hard-to-earn money. Great, "technically" I can run DX11 games, but unfortunately, in actuality I can't, because now my older CPU is dragging my nice new shiney GPU into the dirt. Which means a new processor is called for, and so on and so on...All this just because Cryptic decided to quit DX9?
If we were talking about a game that had started as DX11 only straight from the get-go, there'd be no feathers to ruffle, no fuss, no loss. Those that didn't have the appropriate machinery to begin with would have simply passed and moved on, but that wasn't the case. Neverwinter started off with DX9 support, and now, as of March 1st next year, it's bear the extra cost to keep up or eff off..HAMSTER on the time and possible money players with older machines may have committed, it's not enough. And by the way, you said $150..Put that in canadian terms, that's 150x2 to 2.5, then add shipping & handling and then tax it all(15% here), unless having to resort to ordering in from across the border, which is often the case, then it's 150x2 to 2.5, then add shipping & handling, then convert currency. /dualfacepalm Again, all this because Cryptic doesn't want to do DX9 anymore?
And comparing PC and console upgrading is honestly too simple a comparison. With a few hundred dollars you can buy a console, which is in itself is a whole gaming system. With the same $, you can't buy a whole gaming PC. Maybe a flimsy non-equivalent laptop at best..And only if you lived in the states. Either way, I'm one of those folks that just ain't got the money to spare anymore. And, as decent a game Neverwinter is, it just ain't worth the needlessly added expense. Especially when all this can be avoided by merely keeping DX9 supported.
You can just buy a used GPU for $50 (USD) and ignore the bottleneck from your potato CPU. Bottlenecks only matter if you want the extra performance out of your GPU and if you were fine with your terrible performance before the upgrade you'd be fine afterwards.
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zekethesinnerMember, NW M9 PlaytestPosts: 805Arc User
@ambisinisterr Im guessing linux/mac/wine "support" is going to trash and nobody gives a dime about that?
(Sin)cerely Kain
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silverkeltMember, NW M9 PlaytestPosts: 4,235Arc User
@zekethesinner Wasnt someone working on developing dx11 for wine? I thought there was something close to being done.
Well tbh even dx9 was never fully supported and dx10 is in better state than dx9 ever was, but dx11 is still in pretty bad state (tho big part of Dx11 is Dx10 afaik).
And wanna bet they will add something like GameGuard? Coz why not. ^^
Tbh i have better chance to run this game using VB than wine it seems, not like any of those approach would work.
None of those were officially supported so I'd guess not?
When did u miss those quotas around "support"?
This game was always running smoothly on wine, so it has many supporters from mac and linux, its not a secret. Tbh i like this game, but i wont consider dual-booting for that, there is no reason to buy whole pig (windows OS) for one piece of wurst.
Well tbh even dx9 was never fully supported and dx10 is in better state than dx9 ever was, but dx11 is still in pretty bad state (tho big part of Dx11 is Dx10 afaik).
And wanna bet they will add something like GameGuard? Coz why not. ^^
Tbh i have better chance to run this game using VB than wine it seems, not like any of those approach would work.
None of those were officially supported so I'd guess not?
When did u miss those quotas around "support"?
This game was always running smoothly on wine, so it has many supporters from mac and linux, its not a secret. Tbh i like this game, but i wont consider dual-booting for that, there is no reason to buy whole pig (windows OS) for one piece of wurst.
(Sin)cerely Kain
I mean I get the sarcasm but they don't list OS X/linux as officially supported operating systems.
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beckylunaticMember, NW M9 PlaytestPosts: 14,231Arc User
Yes, players are successfully getting the game to run on WINE.
And... Farewell Neverwinter/ Arc/ Perfect World. I was already barely logging in because Gateway was removed and I never got the compensationcompanion . I'm not buying a new laptop just to play a FREE game. I already had issues getting it to play because I had to use the startup codes to force it to run Direct X 9 because my accelerator wouldn't accept 10/11 without either force closing or crashing the game after the cryptic screen. God only knows what crashes this is going to cause then. So, maybe one day in the next twenty years, I'll be back, but, have fun catering to the Xbox and PS4 players now. because I've noted that the PC version seems to simply be playing Beta for those platforms now.
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ambisinisterrMember, Neverwinter ModeratorPosts: 10,462Community Moderator
edited January 2017
@zekethesinner Linux and Mac are not officially supported and never have been.
@crypticcliff worked on WINE compatibility in his free time but it was not officially supported at all. He has since left the company and nobody has worked on WINE compatibility since.
Even while @crypticcliff worked on WINE the response to support queries about WINE related issues were to use a Window OS as Linux and MacOS are not supported.
@zekethesinner Linux and Mac are not officially supported and never have been.
@crypticcliff worked on WINE compatibility in his free time but it was not officially supported at all. He has since left the company and nobody has worked on WINE compatibility since.
Even while @crypticcliff worked on WINE the response to support queries about WINE related issues were to use a Window OS as Linux and MacOS are not supported.
@ambisinisterr How many times i need to write that I GET IT.
I just wonder, at mod11 launch out, will u lose only 3% base, or 5% base, game population? Just from linux/mac users?
As community manager it should be one of ur major concerns, no?
Just saying.
Nobody cares anyway it seems.
(Sin)cerely Kain
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ambisinisterrMember, Neverwinter ModeratorPosts: 10,462Community Moderator
edited January 2017
First, I am a volunteer moderator not a community manager.
Secondly, the stance on Linux and Mac is pretty set in stone. It is unlikely anything will convince the devs such a low population is worth the increased cost of supporting Linux and Mac especially when many of those accounted in the 5% (I assume you are referring to the Steam Survey) also run dual boot systems because the vast minority of AAA games released in the last decade support Mac or Linux.
Steam's "Massively Multiplayer" Game List shows 475 MMO's in total. Only 150 of which support Linux and/or Mac. That is a respectable percentage until you notice 100 of the 150 are indie developer games. Only 50 non-Indie Developers support Linux and/or Mac. Only 5% of non-Indy MMO developers support Linux and/or Mac. Games from larger publishers, particularly MMO's, generally don't find it worth the time and money to support Mac and Linux.
Until Mac/Linux makes a larger market share the larger game development companies will not see justification in supporting Linux or Mac until they reach a much higher population base. I am sorry but the economics don't work out and it is not something specific to Cryptic. The best option for anybody who prefers Linux or Mac at this time is to dual boot.
I had to change my GPU 2 years ago to be able to play a new release which did not support DX9.
So this is nowhere near a new thing ... DX9 is stable, but its old, and the industry is moving on ... We eventually have to chose, to upgrade or to be left behind ...
Interesting. Now my husband is going to have to upgrade his dinosaur. He's been rather resistant for reasons that I don't understand.
Money?
It's not really that expensive to upgrade though.
It really is when it means a whole new laptop.
Edit: I got a message a couple weeks back about needing to upgrade video card. But when I run dxdiag am informed my Intel chipset is at DX12.
Yes it can be but for a laptop to not have Dx11 it would have be at least seven years old. That is OLD in computer years. I get the frustration but it is upgrade time.
As for being told your intel chipset is Dx12 compatible, that should make it a Haswell chip or newer (2013). If your computer is older than that then while it may be Dx11 compatible it is not, as far as anything I see, DX12 compatible. Maybe the message doesn't correctly identify Intel CPU's but the only way to know for sure would be to look up your intel chip.
IDK how tech savvy you are but you need to look up the exact model number. It's not an "Intel i3/5/7 Processor." It's an "Intel i# ####(K/M) Processor" Sorry if you know this already but many people that do not know much about computers do not realize there is a difference between the i# and the model number.
Comments
(please be real, fixes would make the holidays special!)
Get us a true mac client
http://forum.arcgames.com/neverwinter/discussion/1225449/anyone-else-getting-graphics-problems-lately#latest
I have a post there explaining an issue I have with lighting issues, and most annoyingly an issue with the ground vegetation having a really strange and annoying rapid cycling effect that only exists under DX11.
Microcenter.com
You can buy cards there
And power supplies if needed.
Watch YouTube to install if you need help.
I have to wonder just how many others, for whatever reason, happen to be stuck on the same sinking boat.
Sorry but if you have GPU's which are that old I wouldn't consider it "needless." It is time for an upgrade even if you use the console standard.
For about 150 dollars you can get the lowest Tier current generation GPU (GTX 1050 Ti or Radeon R9 380) which will be about 20% faster than the top tier card of the 2010 and about 120% faster than the entry level card of 2010.
If you want to discuss which computer hardware is worth it or whether or not it will fit in the case you own then feel free to send me a PM.
Situations are also a factor. In my own case, which I'd wager may be a common theme, an upgrade to a later GPU would only equate to a bottlenecked GPU and waste of hard-to-earn money. Great, "technically" I can run DX11 games, but unfortunately, in actuality I can't, because now my older CPU is dragging my nice new shiney GPU into the dirt. Which means a new processor is called for, and so on and so on...All this just because Cryptic decided to quit DX9?
If we were talking about a game that had started as DX11 only straight from the get-go, there'd be no feathers to ruffle, no fuss, no loss. Those that didn't have the appropriate machinery to begin with would have simply passed and moved on, but that wasn't the case. Neverwinter started off with DX9 support, and now, as of March 1st next year, it's bear the extra cost to keep up or eff off..<font color="orange">HAMSTER</font> on the time and possible money players with older machines may have committed, it's not enough. And by the way, you said $150..Put that in canadian terms, that's 150x2 to 2.5, then add shipping & handling and then tax it all(15% here), unless having to resort to ordering in from across the border, which is often the case, then it's 150x2 to 2.5, then add shipping & handling, then convert currency. /dualfacepalm Again, all this because Cryptic doesn't want to do DX9 anymore?
And comparing PC and console upgrading is honestly too simple a comparison. With a few hundred dollars you can buy a console, which is in itself is a whole gaming system. With the same $, you can't buy a whole gaming PC. Maybe a flimsy non-equivalent laptop at best..And only if you lived in the states. Either way, I'm one of those folks that just ain't got the money to spare anymore. And, as decent a game Neverwinter is, it just ain't worth the needlessly added expense. Especially when all this can be avoided by merely keeping DX9 supported.
- x64 GameClient;
- VulkanAPI;
- OpenCL/CUDA;
- Utilize all video card resources (external and internal) at same time;
- Rebuild network protocol for make it P2P (look on µTP for reduce latency);
(Sin)cerely
Kain
Wasnt someone working on developing dx11 for wine? I thought there was something close to being done.
https://www.winehq.org/winapi_stats
Well tbh even dx9 was never fully supported and dx10 is in better state than dx9 ever was, but dx11 is still in pretty bad state (tho big part of Dx11 is Dx10 afaik).
And wanna bet they will add something like GameGuard? Coz why not. ^^
Tbh i have better chance to run this game using VB than wine it seems, not like any of those approach would work. When did u miss those quotas around "support"?
This game was always running smoothly on wine, so it has many supporters from mac and linux, its not a secret. Tbh i like this game, but i wont consider dual-booting for that, there is no reason to buy whole pig (windows OS) for one piece of wurst.
(Sin)cerely
Kain
NW has developed this issue since the change came into effect:
http://www.arcgames.com/en/forums/neverwinter#/discussion/1226968/temp-file-cleanup-issues
Neverwinter Census 2017
All posts pending disapproval by Cecilia
@crypticcliff worked on WINE compatibility in his free time but it was not officially supported at all. He has since left the company and nobody has worked on WINE compatibility since.
Even while @crypticcliff worked on WINE the response to support queries about WINE related issues were to use a Window OS as Linux and MacOS are not supported.
I just wonder, at mod11 launch out, will u lose only 3% base, or 5% base, game population? Just from linux/mac users?
As community manager it should be one of ur major concerns, no?
Just saying.
Nobody cares anyway it seems.
(Sin)cerely
Kain
Secondly, the stance on Linux and Mac is pretty set in stone. It is unlikely anything will convince the devs such a low population is worth the increased cost of supporting Linux and Mac especially when many of those accounted in the 5% (I assume you are referring to the Steam Survey) also run dual boot systems because the vast minority of AAA games released in the last decade support Mac or Linux.
Steam's "Massively Multiplayer" Game List shows 475 MMO's in total. Only 150 of which support Linux and/or Mac.
That is a respectable percentage until you notice 100 of the 150 are indie developer games. Only 50 non-Indie Developers support Linux and/or Mac. Only 5% of non-Indy MMO developers support Linux and/or Mac. Games from larger publishers, particularly MMO's, generally don't find it worth the time and money to support Mac and Linux.
Until Mac/Linux makes a larger market share the larger game development companies will not see justification in supporting Linux or Mac until they reach a much higher population base. I am sorry but the economics don't work out and it is not something specific to Cryptic. The best option for anybody who prefers Linux or Mac at this time is to dual boot.
So this is nowhere near a new thing ... DX9 is stable, but its old, and the industry is moving on ... We eventually have to chose, to upgrade or to be left behind ...
But , when i look in dxdiag, i have direct x 11...
Edit: I got a message a couple weeks back about needing to upgrade video card. But when I run dxdiag am informed my Intel chipset is at DX12.
As for being told your intel chipset is Dx12 compatible, that should make it a Haswell chip or newer (2013). If your computer is older than that then while it may be Dx11 compatible it is not, as far as anything I see, DX12 compatible. Maybe the message doesn't correctly identify Intel CPU's but the only way to know for sure would be to look up your intel chip.
IDK how tech savvy you are but you need to look up the exact model number. It's not an "Intel i3/5/7 Processor." It's an "Intel i# ####(K/M) Processor" Sorry if you know this already but many people that do not know much about computers do not realize there is a difference between the i# and the model number.