yes, they are humans, but all those responses they give, it's like they have a bind or something.
i found them repetitive, just analyze the text.
Dude, there are only so many ways you can say "We know there's a problem and we're working on a fix, we'll tell you once we have something." Chill out.
ok so how about you make a sub forum for servers being down instead of moving our posts and failing to get them into this one? this is getting silly and VERY unhelpful.
That is crazy. I waited 20 minutes before creating this post. It shouldn't take them an hour to realize there is a problem with their servers. You would think they have real time health monitoring services that would alert them to these issues....
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zebularMember, Neverwinter Moderator, NW M9 PlaytestPosts: 15,270Community Moderator
edited December 2014
Closing now, as we have an announcement:
[h=3]Sticky: Unexpected Server Problems - 12/31/14[/h]Safe travels,
Archmage Zebular of Mystryl PWE Community Moderator
I can't get the updater to work. I get "Unable to establish connection to Patch Server. Please check your Internet connection. If problems persist, please contact Technical Support." That one link with the replacement .exe file doesn't work. There is nothing on the link. I really want to play Neverwinter as I just hit level 30 last night.
I can't get the updater to work. I get "Unable to establish connection to Patch Server. Please check your Internet connection. If problems persist, please contact Technical Support." That one link with the replacement .exe file doesn't work. There is nothing on the link. I really want to play Neverwinter as I just hit level 30 last night.
Comments
Dude, there are only so many ways you can say "We know there's a problem and we're working on a fix, we'll tell you once we have something." Chill out.
Kaylee Krankenwagen, level 60 GF | Tavandruil Wayfinder, level 49 GWF | Aldith Langley, level 51 HR
They're probably used to typing them out. -.-
That is crazy. I waited 20 minutes before creating this post. It shouldn't take them an hour to realize there is a problem with their servers. You would think they have real time health monitoring services that would alert them to these issues....
[h=3]Sticky: Unexpected Server Problems - 12/31/14[/h]Safe travels,
Archmage Zebular of Mystryl
PWE Community Moderator
[ Support Center • Rules & Policies and Guidelines • ARC ToS • Guild Recruitment Guidelines | FR DM Since 1993 ]
I can't load the gateway, the launcher, ARC, or anything, even when attempting to replace the files.