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Neverwinter Gateway down?

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  • novynwnnovynwn Member, Neverwinter Beta Users Posts: 31
    edited April 2015
    yeap... when gateway problems started some1 traced gateways signal to xbox.something...
  • mungsumungsu Member Posts: 136 Arc User
    edited April 2015
    It's bad enough that the Gateway is hosed during the day, but the maintenance message isn't even displaying now. They must have put Minsk in charge of the web server.
  • novynwnnovynwn Member, Neverwinter Beta Users Posts: 31
    edited April 2015
    great job... during maintenance...
    you can try xbox.playneverwinter.com same results
    it is not my intention to troll you. i just repeat what i read before
  • andorrabellandorrabell Member, NW M9 Playtest Posts: 437 Arc User
    edited April 2015
    Is this ever going to be fixed? Where is dev commentary on this issue?
  • novynwnnovynwn Member, Neverwinter Beta Users Posts: 31
    edited April 2015
    Is this ever going to be fixed? Where is dev commentary on this issue?

    second page... thats all
    oh... and:
    https://twitter.com/NeverwinterGame/status/583277741501337600
  • mungsumungsu Member Posts: 136 Arc User
    edited April 2015
    magenubbie wrote: »
    Funny, since my trace leads up to forums.neverwinter.com as it always has:

    Tracing route to playneverwinter.com [208.95.185.61]
    over a maximum of 30 hops:

    <1 ms <1 ms <1 ms 192.168.MY.ROUTER
    36 ms 36 ms 41 ms nl-asd-dc2-ice-ir01.kpn.net [213.75.14.34]
    47 ms 42 ms 43 ms nl-asd-dc2-ice-ir01.kpn.net [213.75.14.34]
    51 ms 59 ms 67 ms asd2-rou-1022.NL.eurorings.net [134.222.93.138]
    44 ms 43 ms 55 ms asd2-rou-1044.NL.eurorings.net [134.222.230.226]
    60 ms 68 ms * asd-s6-rou-1041.NL.eurorings.net [134.222.199.97]
    33 ms 34 ms 31 ms be286.rcr21.ams05.atlas.cogentco.com [130.117.15.45]
    37 ms 32 ms 34 ms be2039.ccr42.ams03.atlas.cogentco.com [154.54.36.145]
    134 ms 107 ms 80 ms be2183.ccr22.lpl01.atlas.cogentco.com [154.54.58.69]
    131 ms 137 ms 114 ms be2387.ccr22.bos01.atlas.cogentco.com [154.54.44.165]
    120 ms 127 ms 129 ms te0-0-0-0.rcr11.b002133-1.bos01.atlas.cogentco.com [154.54.46.130]
    125 ms 150 ms 147 ms 38.111.40.114
    196 ms 160 ms 152 ms forums.playneverwinter.com [208.95.185.61]

    Trace complete.

    What's interesting is the playneverwinter.com domain is registered to Wizards of the Coast, while perfectworld.com is registered to Perfect World Entertainment. Perhaps we should start bugging WotC to fix the gateway?
  • myles08807myles08807 Member, NW M9 Playtest Posts: 409 Arc User
    edited April 2015
    mungsu wrote: »
    What's interesting is the playneverwinter.com domain is registered to Wizards of the Coast, while perfectworld.com is registered to Perfect World Entertainment. Perhaps we should start bugging WotC to fix the gateway?

    I wouldn't bother...it's like pestering J.K. Rowling over a detail of the Harry Potter movies. The owners of the intellectual property upon which N. is based have little to do with maintaining the product we (sometimes) use.
  • blacksladdiblacksladdi Member Posts: 359 Arc User
    edited April 2015
    mungsu wrote: »
    What's interesting is the playneverwinter.com domain is registered to Wizards of the Coast, while perfectworld.com is registered to Perfect World Entertainment. Perhaps we should start bugging WotC to fix the gateway?

    interesting, to WotC with wine and cheese!
  • blacksladdiblacksladdi Member Posts: 359 Arc User
    edited April 2015
    mmm1001 wrote: »
    We can start a pool about if/when gateway will be fixed. My bet is - 2 weeks after mod6 release.

    with no bet in place, i predict 4 days after mod 6 release.
  • mistressphoenixmistressphoenix Member Posts: 369 Arc User
    edited April 2015
    I have still been unable to connect to gateway (yes, I know it's down for maintenance right now, but I mean earlier today before maintenance) in either Firefox or Internet Explorer. This is getting terribly old.
  • myles08807myles08807 Member, NW M9 Playtest Posts: 409 Arc User
    edited April 2015
    I will venture a guess that the Gateway will not return to full "normal" functionality until the first post-6 maintenance.
  • mistressphoenixmistressphoenix Member Posts: 369 Arc User
    edited April 2015
    I can't even get the log in. I think that's what frustrates me so much. I see people talking here about how they can try to log in, but I don't even get that screen. Just an error page, no matter what browser I use.
  • megatantrumusmegatantrumus Member Posts: 11 Arc User
    edited April 2015
    myles08807 wrote: »
    It's a foolish business model, chasing after new customers with reckless abandon and abandoning established customers in the process. Name a successful business that punches you in the gut on your second visit to their store...aside from a martial arts school, of course. There, I might expect to be punched, kicked, tackled, held to submission, and otherwise humiliated...but at least I'd get a chance to do the same to my teacher at some point.

    +1 Totally Agree.
  • b0rkch0pb0rkch0p Member Posts: 384 Arc User
    edited April 2015
    well.. in more happy news.. the GW is SUPER FAST! no really.. go to it.. ;)



    Neverwinter Gateway is currently undergoing maintenance.

    Please try again later.
  • mungsumungsu Member Posts: 136 Arc User
    edited April 2015
    I can't even get the log in. I think that's what frustrates me so much. I see people talking here about how they can try to log in, but I don't even get that screen. Just an error page, no matter what browser I use.

    You have to refresh the page over and over. After a minute or so the login screen will load. Then you have to suffer through the lag and timeouts while trying to change characters and do professions. It takes me about a little over an hour to do professions on 7 characters. It usually only takes about 15 minutes max.
  • mistressphoenixmistressphoenix Member Posts: 369 Arc User
    edited April 2015
    That's nice in theory, but I never get the log in page, no matter how often I refresh or on which browser I try. Wondering if there isn't an IP issue?
  • henry404henry404 Member Posts: 690 Arc User
    edited April 2015
    That's nice in theory, but I never get the log in page, no matter how often I refresh or on which browser I try. Wondering if there isn't an IP issue?


    Everything is has been down for maintenance for the last few hours so nothing will work at all just now.
  • mistressphoenixmistressphoenix Member Posts: 369 Arc User
    edited April 2015
    henry404 wrote: »
    Everything is has been down for maintenance for the last few hours so nothing will work at all just now.

    True, but my original post shows I've been having this issue for days. I'm not talking about just today since maintenance.
  • rgladiatorgladiato Member, NW M9 Playtest Posts: 313 Arc User
    edited April 2015
    True, but my original post shows I've been having this issue for days. I'm not talking about just today since maintenance.

    Well today's maintenance / reboot could fix the gateway.


    Hey, stop laughing! It could happen.
    Nixon the TR
    Give a man a fire and he's warm for the day. But set fire to him and he's warm for the rest of his life.
    o1iHDN0.png?1
  • mistressphoenixmistressphoenix Member Posts: 369 Arc User
    edited April 2015
    /too busy rolling around on the floor, laughing, to make a coherent reply
  • chrcorechrcore Member Posts: 329 Bounty Hunter
    edited April 2015
    rgladiato wrote: »
    Well today's maintenance / reboot could fix the gateway.


    Hey, stop laughing! It could happen.

    No, the issue still seems to be there, even with the gateway down. Normally you get the maintenance page. Even that is having issues.
  • jumboyetjumboyet Member Posts: 211 Bounty Hunter
    edited April 2015
    Well it was a nice run. Cya guys in another game
  • martelis1981martelis1981 Member, NW M9 Playtest Posts: 121 Arc User
    edited April 2015
    Maintenance finished. And the gateway still don't work :(
  • tornacltornacl Member Posts: 10 Arc User
    edited April 2015
    gateway still down after what 5 days now (for me at least)

    load times for PE is 10x what it is normally for me (over a minute now)

    seems like good reasons to stop playing a game that maintenance cant even correct
  • mistressphoenixmistressphoenix Member Posts: 369 Arc User
    edited April 2015
    Gateway still down for me, as well. Trying both FF37 and IE.
  • kaiserschmarrnkaiserschmarrn Member, Neverwinter Beta Users, Neverwinter Hero Users, Neverwinter Guardian Users, Neverwinter Knight of the Feywild Users Posts: 390
    edited April 2015
    Game is going downhill fast. Gateway broken, load times increased. Obviously the Xbox release runs on the same infrastructure as the pc version and their data center cannot cope with the extra load. On top of that they fired a lot of people 2 weeks ago.

    Still getting 4% packet loss when pinging gateway.playneverwinter.com....

    Also DCs and this: Fehlercode: ERR_EMPTY_RESPONSE
  • yokki1yokki1 Member Posts: 451 Arc User
    edited April 2015
    Game is going downhill fast. Gateway broken, load times increased. Obviously the Xbox release runs on the same infrastructure as the pc version and their data center cannot cope with the extra load. On top of that they fired a lot of people 2 weeks ago.

    it is building momentum :)
  • hfgtfsdfshfgtfsdfs Member Posts: 688 Arc User
    edited April 2015
    Gateway still useless and broken.
    ZengiaH@ejziponken
  • jumboyetjumboyet Member Posts: 211 Bounty Hunter
    edited April 2015
    What is going on? Everything is slower, gateway is totally down. Nothing is really getting fixed.

    I would not mind if you postponed Mod 6 a few more weeks or months.
  • d4rthd00fusd4rthd00fus Member Posts: 453 Arc User
    edited April 2015
    One of the developers really needs to address this. Tell us what's up and what is being done to fix it. In the mean time, for the love of Sune, take out the ridiculous professions collection delay in game so it's not quite so painful waiting for gateway to come back.
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