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Neverwinter Gateway down?

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  • mystagoguemystagogue Member Posts: 322 Arc User
    edited March 2015
    Not working on Chrome or IE for me either. Welcome to the land of (PC) misfit toys.
  • dublindandublindan Member, NW M9 Playtest Posts: 42 Arc User
    edited March 2015
    So basically this means that the xbox launch means the end of the gateway, cause this only happened to me when they were doing the beta runs of xbox server and now the launch. Surely it is not coincidence....
  • empalasempalas Member, NW M9 Playtest Posts: 802 Arc User
    edited March 2015
    One upside to the problems of the gateway being unusable...the thursday server maintenance can't make it worse than it already is.
  • amenephisamenephis Member Posts: 107 Arc User
    edited March 2015
    tousseau wrote: »
    Why did you have to say that? I dread the coming of Thursday enough, as it is... *shakes his fist*

    Oh come on now, it's not like they'll break something in their next round of patching nothing.
  • lucifron44lucifron44 Member Posts: 417 Arc User
    edited April 2015
    Getting dc-ed every 2nd minute.
    Devs, admins, an ETA? A statement? Something?
    Russian leaderboard first page. The proof.
  • yossiz1974yossiz1974 Member Posts: 10 Arc User
    edited April 2015
    "We are aware of the issue and our team is looking into it".
    You won't get more than that.
  • hfgtfsdfshfgtfsdfs Member Posts: 688 Arc User
    edited April 2015
    STILL. Its been like 2 days now?
    ZengiaH@ejziponken
  • henry404henry404 Member Posts: 690 Arc User
    edited April 2015
    I think the gateway is currently being sacrificed at the alter of XBox support. The support and "fix-it" teams will be crazy-busy with the XBox launch and thus not available for the gateway. Hopefully, they will find a bit of time for us at some point. Given that they always seem to be short of resources, it does seem a bit mad to be launching XBox NW and Mod 6 on PC within a week of each other.

    I'd forgotten how painful it is to do profs in-game. Wait... wait... click! Wait.... wait... click!

    Anyone know if there is a gateway for the XBox version?
  • w00trandomsnoobiw00trandomsnoobi Member, NW M9 Playtest Posts: 387 Arc User
    edited April 2015
    Really, really annoying, I just want to do my professions more than once a day and I can't even log in now.
  • vitizaxvitizax Member Posts: 75 Arc User
    edited April 2015
    Fix this guys. Gateway was an incredible tool. Now is a source of anger and rage!
  • bezik01bezik01 Member, Neverwinter Beta Users Posts: 51
    edited April 2015
    it seems xbox players and their fresh $$$ are more important than fixing most vital parts of the game that do not work properly.
  • yossiz1974yossiz1974 Member Posts: 10 Arc User
    edited April 2015
    Don't forget the gateway is "beta". so theoretically you can't demand the same level of service as with the game. Too bad though, I think this feature is what makes the game stand head and shoulders above the other free-to-play MMOs
  • bezik01bezik01 Member, Neverwinter Beta Users Posts: 51
    edited April 2015
    yossiz1974 wrote: »
    Don't forget the gateway is "beta".
    That's the common way in MMO business to avoid responsibility for anything that does not work. Even some games remain in beta stage to the end. "Oh, it's live for the past 2 years and does not work? But it's beta, so just spend your $$$ and maybe it will work in the future".
  • suicidalgodotsuicidalgodot Member Posts: 2,465 Arc User
    edited April 2015
    bezik01 wrote: »
    That's the common way in MMO business to avoid responsibility for anything that does not work. Even some games remain in beta stage to the end. "Oh, it's live for the past 2 years and does not work? But it's beta, so just spend your $$$ and maybe it will work in the future".

    ...talking of War Thunder?

    Yeah. That Gateway "beta" tag seems to be that fig-leaf thing to avoid obligations. Primarily regarding potential security issues, I presume. It's the FotM (well, decade would be more appropriate) software producers use to tell you "use at your own risk"...

    ...and, on the bright side, they at least do it openly, with impunity, and not sneakily in the fine print as certain other "industries" do.
  • henry404henry404 Member Posts: 690 Arc User
    edited April 2015
    We can probably thank Google for bringing the perpetual Beta thing into the mainstream. GMail was in Beta for years.

    Anyhow, I don't think Cryptic are hiding behind the Beta thing. I think they are probably just prioritising the XBox support right now, which is exactly what I would do in their shoes. Maybe we will get a bit more love next week when mod 6 goes live.

    OT: The whole thing is crying out for a service status page though. My ISP has a page where each server or service has a red, amber or green light next to it, plus a single sentence about the status of each. It's easy to implement and would hugely reduce the number of forum threads like these.
  • bezik01bezik01 Member, Neverwinter Beta Users Posts: 51
    edited April 2015
    henry404 wrote: »
    I think they are probably just prioritising the XBox support right now, which is exactly what I would do in their shoes. Maybe we will get a bit more love next week when mod 6 goes live.
    And I think some players will think twice before spending any $$$ knowing that due to "prioritising" their game experience is limited, because $$$ of new players is more important.
  • kaiserschmarrnkaiserschmarrn Member, Neverwinter Beta Users, Neverwinter Hero Users, Neverwinter Guardian Users, Neverwinter Knight of the Feywild Users Posts: 390
    edited April 2015
    Gateway is still borked :(
  • megatantrumusmegatantrumus Member Posts: 11 Arc User
    edited April 2015
    *bah deleted rant*

    Can ya fix it already? ;)
  • myowmyowmyowmyow Member Posts: 1,923 Arc User
    edited April 2015
    I can't imagine the fix is that complicated. Obviously there is some sort of interference/bandwidth issue related to Xbox going live. It is annoying that gateway is still completely messed-up after several days straight. That's a bit much, guys.

    Put in more overtime hours! :)
    SEC! SEC! SEC! SEC! SEC! SEC! SEC! SEC! SEC! SEC! SEC! SEC! SEC! (repeat indefinitely)


    myles08807 said, "Back in my day, we didn't have any of this fancy Mulhorand gear while we were leveling . . . we walked uphill both ways while dying once every five seconds while leveling, and we liked it fine!" . . . Now, get off my lawn, you kids!"
    pointsman said, "I don't rue the game. In fact I don't feel any regret for the game at all."
    looomis said, "I don't like people changing to alts and then bragging about their mains like schizophrenic role players."
  • blacksladdiblacksladdi Member Posts: 359 Arc User
    edited April 2015
    oh dear if devs can't fix this, i dread the launch day of mod 6. Also looks like PWE fired everyone who works with gateway and noone has any clue how to get it back running again. Guess i should get very comfortable with Neverwinter nights for the next month until the devs get that out rolling smoothly.
  • kaiserschmarrnkaiserschmarrn Member, Neverwinter Beta Users, Neverwinter Hero Users, Neverwinter Guardian Users, Neverwinter Knight of the Feywild Users Posts: 390
    edited April 2015
    Let me guess, for cost saving reasons you did not upgrade your data center's bandwidth for the Xbox launch ?

    Good thing I still need to finish Witcher 2, DA3 and have Pillars of Eternity now, just in case the M6 rollout goes horribly wrong.
  • jumboyetjumboyet Member Posts: 211 Bounty Hunter
    edited April 2015
    PLease fix this!

    I havent been able to play the game for a week due to work, but at least i can do some professions and SCA on the gateway. Play the AH at least.

    But now i cant do anything. Gateway was the only thing keeping me interested in this game
  • rovadixrovadix Member Posts: 55
    edited April 2015
    b769e5c99f9441e5bfd96687128eff71a75ba76a37fcd4193a5b3d109c107ec4.jpg
  • tuncdragomirtuncdragomir Member Posts: 39
    edited April 2015
    rovadix wrote: »
    b769e5c99f9441e5bfd96687128eff71a75ba76a37fcd4193a5b3d109c107ec4.jpg

    Ahahahaaha
  • neilburtonneilburton Member, NW M9 Playtest Posts: 50 Arc User
    edited April 2015
    It's so laggy, I've never seen it this bad before. Can't even get to it at all with Firefox, Chrome and IE work just slow as hell. Please fix this!!!
    IT Guru & avid gamer since 1981
  • lewel555lewel555 Member Posts: 616 Arc User
    edited April 2015
    Now I cannot connect
    Now I can connect
    Now I get disconnected
    Now I can connect
    Now I can select a char
    Now I get disconnected
    Now I cannot connect
    Now I can connect
    Now I can select a char
    Now I can open the profession page
    Now I get disconnected
    Now I cannot connect
    Now I can connect
    Now I can select a char
    Now I can open the profession pages
    Now I can click a completed job
    Now it says my inventory is full and the job cannot be completed - I know my inventory is not full at all
    Now I get disconnected
  • banzaikittenbanzaikitten Member, NW M9 Playtest Posts: 220 Arc User
    edited April 2015
    ooh joy.. stil not working, oh well, time for coffee..
  • nehemiah217nehemiah217 Member Posts: 181 Arc User
    edited April 2015
    Here's the new guy that they "promoted" to Gateway management:






    im-new.gif
  • randomdiscordrandomdiscord Member Posts: 62 Arc User
    edited April 2015
    Dear (all people involved in producing Neverwinter),

    I think it's safe to say that Neverwinter is the most bug-ridden, problem besieged, piece of software that I have ever come across. The only reason I continue to play, is that there simply isn't anything better available at this time. If you want people to continue to buy Zen, I would strongly suggest you get your act together, and start producing a QUALITY product. I would suggest you begin by fixing all of the existing bugs, both in the game and in the gateway. The details are what matter.

    Regards,

    A disappointed Neverwinter denizen.
  • b0rkch0pb0rkch0p Member Posts: 384 Arc User
    edited April 2015
    something I've noticed is if you click on gateway from their main site [ http://www.arcgames.com/en/games/neverwinter ] it will load up (laggy, but load) .. almost seems like they're blocking direct requests but not referring.. it takes 20seconds between requests.. (sometimes 40s and then dc's you) and looking at all the requests one click of the GW requires.. sometimes 20 separate requests to their socket.io .. well.. dang.. ;) why not just make it one request ..
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