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Hero of the North title on Forum?

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  • zebularzebular Member, Neverwinter Moderator, NW M9 Playtest Posts: 15,270 Community Moderator
    edited August 2013
    Heya Zebular,

    I have unfortunately gotten the exact same response twice from the customer support team even after linking to this thread and following the exact details and posting instructions for my actual customer support ticket you posted within the thread. I am not sure what i should do now as it still has not been fixed.

    Sincerely Asrathiel
    Sorry to hear! I included your issue also in my earlier report in the forward of Ked's issue too.
  • asrathiel01asrathiel01 Member, Neverwinter Hero Users Posts: 21 Arc User
    edited August 2013
    Thanks for your tireless efforts helping us out with this issue Zeb, its greatly appreciated :)
  • kedrinrahokedrinraho Member Posts: 0 Arc User
    edited August 2013
    zebular wrote: »
    Sorry to hear! I included your issue also in my earlier report in the forward of Ked's issue too.

    I'll second Zeb's Thank you for sticking with this one! My support request was closed again this time with the following:
    Response Support Staff TK 421 via Email 08/09/2013 03:57 PM
    Hello

    Unfortunately, you will have to speak to a forum admin to continue your troubleshooting, as we cannot help you any further. We apologize for the inconvenience.

    Perfect World Support
    Check out the new Fury of the Feywild module for Neverwinter.

    As luck would have it Sominator fixed the Hero pack, now to figure out the Feywild pack as it's not showing for Sominator under my account.
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