We were recently made aware of an issue in which multiple characters on the same account could claim the Lockbox Key Pack from the Promotion Agent. For the time being, we have disabled claiming the first tier of Charge Rewards. This will be re-enabled in a later update, likely in approximately two weeks.
Needless to say, claiming the rewards on multiple characters per account isn’t the intended behavior and those who have taken excessive advantage of this issue may see disciplinary action.
We appreciate the patience and understanding of those who have taken part in the Charge Rewards Promotion.
The rewards for tier 2-6 will remain claimable.
PercemerEU Community Manager @ Perfect World Entertainment ----------
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