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September 2018 Maintenance Schedule

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    kreatyvekreatyve Member, Neverwinter Moderator, NW M9 Playtest Posts: 10,545 Community Moderator

    My time now is 18.25 Eu time and no game yet!
    What's the problem here?

    11 minutes til they are scheduled to be back up.
    My opinions are my own. I do not work for PWE or Cryptic. - Forum Rules - Protector's Enclave Discord - I play on Xbox
    Any of my comments not posted in orange are based on my own personal opinion and not official.
    Any messages written in orange are official moderation messages. Signature images are now fixed!
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    skyzygy#8995 skyzygy Member Posts: 5 Arc User
    kreatyve said:

    My time now is 18.25 Eu time and no game yet!
    What's the problem here?

    11 minutes til they are scheduled to be back up.
    Hey big tnx my man (kiss)
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    geisler1geisler1 Member Posts: 2 Arc User
    This is deffiently a funny 11 minutes
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    venmombladevenmomblade Member Posts: 2 Arc User
    still down how much longer

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    psilogenisispsilogenisis Member Posts: 2 Arc User
    Can you not find the power switch or something?
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    benyrbenyr Member Posts: 238 Arc User
    Says 18:00 utc on my screen, thats another 50 mins yet
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    kreatyvekreatyve Member, Neverwinter Moderator, NW M9 Playtest Posts: 10,545 Community Moderator
    PS4 is up. No information on the other 2 servers as of yet.
    My opinions are my own. I do not work for PWE or Cryptic. - Forum Rules - Protector's Enclave Discord - I play on Xbox
    Any of my comments not posted in orange are based on my own personal opinion and not official.
    Any messages written in orange are official moderation messages. Signature images are now fixed!
    kuI2v8l.png
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    ichorbladeichorblade Member Posts: 40 Arc User
    whoa now it says 5 AM-1 PM Pacific . thats 4 pm now for EST
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    psilogenisispsilogenisis Member Posts: 2 Arc User
    edited September 2018
    15mins late.

    Tardiness sucks.
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    smokozaur87smokozaur87 Member Posts: 2 Arc User
    edited September 2018
    Xbox one - Server still off :(
    EDIT:
    Yeah. Working now :)
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    craft#2263 craft Member Posts: 54 Arc User
    edited September 2018
    Not many games that need 5 hours maintenance and several times a month, maybe 2 - 3 hours is common, so this is really something!
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    penybontpenybont Member Posts: 59 Arc User
    edited September 2018
    Nevermind they up now
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    andybones65andybones65 Member, NW M9 Playtest Posts: 64 Arc User
    just got home from work,downtime was 1.00pm,is now 6.20 in the evening.https://www.timeanddate.com/worldclock/fixedtime.html?msg=September+13+Maintenance&iso=20180913T05&p1=283&ah=3

    will try again after a beer and some grub :)
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    craft#2263 craft Member Posts: 54 Arc User
    19.25 now and still not up!
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    heraldfayez#8520 heraldfayez Member Posts: 227 Arc User
    edited September 2018

    Greetings Adventurers!

    We will be performing a second phase of extended maintenance this month. Below is the current schedule for September maintenance. Please note that this schedule is subject to change.

    Thursday, September 6
    All Platforms 7-9am PT (Regular maintenance)


    Tuesday, September 11
    All Platforms 5-10am PT (Expected downtime of 5 hours) When is this for me?


    Thursday, September 13
    XBox/PS4 5-10am PT (Expected downtime of 5 hours) When is this for me?
    PC 5-11am PT (Expected downtime of 6 hours)

    Tuesday, September 18
    XBox/PS4 7-9am PT (Regular maintenance)

    Thursday, September 20
    PC 7-9am PT (Regular maintenance)

    Tuesday, September 25*
    PC 5am - 2pm PT (Expected downtime of 9 hours) When is this for me?
    XBox/PS4 7-9am PT (Regular maintenance)

    *Drider (Russian Server) will also be down during the PC downtime on September 25

    what you said is that today maintenance should be 5 hours yet you are going over now for 8 hours and you have not even made any announcement regarding this
    are you guys really doing your job as it should be ? should you not let your playerbase know that it's being extended and give a formal appology for delay ?
    i guess true what they say common sense isn't common

    also could you kindly please give us some reasons for this month's long maintenance that seems to make no reason to do over 20 hour maintenance per month no game require such hard maint to keep running at least do some patch notes or something
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    bierleerbierleer Member Posts: 3 Arc User
    Hehe! Here it says eight hours of maintenence starting at 2pm CEST = lots of beer. Cheers!
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    skyzygy#8995 skyzygy Member Posts: 5 Arc User
    Eh im gonna do like bierleer just grab some beer!Cheers
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    wulfijs#0546 wulfijs Member Posts: 1 Arc User
    Cheers!
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    tonycope12tonycope12 Member, NW M9 Playtest Posts: 15 Arc User
    maintenance extended by 4 more hours omg
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    craft#2263 craft Member Posts: 54 Arc User
    edited September 2018
    They should at least make an announcement why this is taking so long! This is much more than 5 hours!! And the game is still down.
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    skyzygy#8995 skyzygy Member Posts: 5 Arc User
    Ah come on i thought was gonna play today but maybe not
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    torukmacto013torukmacto013 Member Posts: 3 Arc User
    Potatoes are overcooked, they need to harvest new potatoes to serve as server.... :p;) there now you know whats taking so long....
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    Are the Hamsters on strike again? All joking aside, we're all aware that unexpected events take place. Everyone should try to remain calm and check back again in a few hours. If the publishers want us to know what's going on, they'll post something. If not, there are a lot of other things we can do with our time instead of complaining on this thread. Hopefully, they'll pin it up on a new thread so we don't have to dig down to the last post in a runaway rant-frenzy.
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    torukmacto013torukmacto013 Member Posts: 3 Arc User
    Exactly my point too!
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    torukmacto013torukmacto013 Member Posts: 3 Arc User
    Brain Error 401?
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    weaver65#3923 weaver65 Member Posts: 7 Arc User
    I haven't played PC games in about a year now. I start playing this game 2 days ago and I suddenly remembered why I stopped playing!! hopefully they will get things going soon I need to lvl up
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    empalasempalas Member, NW M9 Playtest Posts: 802 Arc User
    So PC got extended a couple hours from 6 to 8...these things happen in IT. Although it would be a little nice to know what extra stuff they are doing...as someone who develops, codes, supports, performs installs/upgrades its nice to know how long certain things take other types of software systems.
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    omegarealities#7219 omegarealities Member Posts: 1,004 Arc User
    Someone posted this before, but I am posting it again for everyone who skipped to the end of the thread...

    https://arcgames.com/en/arc-news/detail/10999993-arc-scheduled-maintenance-september-2018
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