Scheduled Maintenance [6/20] - COMPLETE

nitocris83

Neverwinter on PS4 will undergo maintenance tomorrow, June 20, from 6am to 9am PT (When is this for you?). Patch Notes discussion thread can be found here.

Update4: PS4 Maintenance complete! Thank you for your patience!

Update3: Maintenance extended to 12:00pm Pacific (1:00pm Mountain, 2:00pm Central, 3:00pm Eastern)

Update2: Maintenance extended to 11:30am Pacific (12:30pm Mountain, 1:30pm Central, 2:30pm Eastern)

Update1: Maintenance extended to 11:00am Pacific (12:00pm Mountain, 1:00pm Central, 2:00pm Eastern)

fb15929cbab8c732205

My game tells me when I start it up I'm using a mismatch version and will not allow me and my brother to get past the loading
Screen on 2 different PS4s

blackstrike

Yep, same issue here. "Version Mismatch, please restart game and patch". I read on twitter more people are having this issue.

ixalian

Same problem here, and no word from the official Twitter accounts etc, but the German Twitter account is saying a 2 hour extension to the maintenance...

percemer

Maintenance extended to 11am PT (+2 hours). Thank you for your patience!

kreatyve

The "Mismatch version" errors are due to maintenance being extended by 2 hours. Everyone was too busy with the live stream to update the maintenance threads. Apologies.

scanix

The maintenance is always extended. Scotty always told the captain that it takes longer than it would actually take, so he could get all the praise for being fast. You are always doing it the other way around and get... =P

emeraldknight

after installing the patch and trying to log into the game I get the following error message

"Version mismatch: Exit the gam3 and patch to play."

Any solutions? Moderators? Devs?

zebular

emeraldknight#2030 said:

after installing the patch and trying to log into the game I get the following error message



"Version mismatch: Exit the gam3 and patch to play."



Any solutions? Moderators? Devs?

Merged into the sticky. See the OP for details.

gommy1996

'The server is unavailable at this time' does that mean the version mismatch is fixed?

bomber

> @emeraldknight#2030 said:
> after installing the patch and trying to log into the game I get the following error message
>
> "Version mismatch: Exit the gam3 and patch to play."
>
> Any solutions? Moderators? Devs?
----------------------------------------------------------------------------

Same issue across the board.
As Zeb and Nito stated maintenance has been extended by two hours. The games starting menu has also been updated to reflect a two hour maintenance extension. "We will be performing shard maintenance on June 20 from 6-11 AM Pacific (13:00-18:00 UTC). Please check the forums."

I'd check back at 11AM PST and see if you have any luck getting in.
.....until then keep your fingers and toes crossed that you don't come back to another extension

System

Some comments were moved here from: Patch Notes: NW.80.20170515e.8 (Shroud of Souls).

zebular

Update2: Maintenance extended to 11:30am Pacific (12:30pm Mountain, 1:30pm Central, 2:30pm Eastern)

stubbletuk

zebular said:

Update2: Maintenance extended to 11:30am Pacific (12:30pm Mountain, 1:30pm Central, 2:30pm Eastern)

Houston - we got a problem.

polysatyr81

So my only complaint is y'all do realize not many players actually come to the forums and if you could make this extension announcements thru either your Facebook or Twitter that would be spectacular. Especially when you also advertise a one day only sale of 50% off everything in the Zen store. Which I hope you're extended now since you've taken away a lot of people's play time

zebular

Update3: Maintenance extended to 12:00pm Pacific (1:00pm Mountain, 2:00pm Central, 3:00pm Eastern)

tgvlx

Thanks for the updates. Of course I would prefer being playing, but it is much better to delay and have the game fully operational. Keep up the good work.

zebular

Update4: PS4 should be unlocked now and ready to go. Thank you for your patience!

Alas, XBOX still has it's third extension for maintenance in effect.