My guess is it's the account servers - zen buying, logging in, and changing characters. I was in the game on the same character during the first few posts. It's only when I tried to change to my main that I got disconnected/locked out.
Well, don't get your hopes up for an extension to the event...not the first time (by far!) this has happened and cryptic has never extended the event no matter the cause. Horrible ending to an otherwise fun event...as usual >:)
One hour 30 mins left for the event to finish and my game crashed Hope we receive some gift to celebrate Christmas in a better way and to compensate for these crashes
For about the last 30 minutes (since 8:50am EST on Tuesday Nov 29) I've been unable to start Neverwinter (or any game launcher - STO is also down). I was in-game and it froze, then kicked me out, and now it produces "trying to update launcher" then "unable to establish connection to patch server".
This happens whether I launch through ARC or directly, and it also happens for STO. My internet connection is fine and I've got nice speedy access to everywhere else I try.
Anyone else having the same problem with Neverwinter?
EDIT: This post looked a lot less stupid when it was a standalone bug report post, not on page 3 of a thread I didn't know about in General.
welp... may I suggest if you want any player goodwill at all you sort the ZAX/Zen Charge options ( both in game and web based ) and extend the event AND sale even by say six hours to allow folk who were in the process of refining/levelling or like myself actually about to buy zen then ZStore items to finish what we were doing while the event was on?
Got AD to withdraw along with Zen on the ZAX, money to spend for zen if it's back up in time and stuff to buy.
Seriously you guys need to learn how to do goodwill gestures and also Communication on an International timescale basis better.
i am sure this will be resolved in about an hour and 45 mins
1
kreatyveMember, Neverwinter Moderator, NW M9 PlaytestPosts: 10,545Community Moderator
I just woke up. Devs are aware of the issues with the servers and looking into it. I don't have any other news other than that.
My opinions are my own. I do not work for PWE or Cryptic. - Forum Rules - Protector's Enclave Discord - I play on Xbox Any of my comments not posted in orange are based on my own personal opinion and not official. Any messages written in orange are official moderation messages. Signature images are now fixed!
It is really a <font color="orange">HAMSTER</font> game, when crashing for no reason at all , then servers go down before end of event. Really, they do not have respect for the players!
No one can spend zen, send mail, or even log back into the game at this point. And the people at Cryptic won't even be aware for at least another hour...it's only 6:30am where they are. So I wouldn't expect it to be back online anytime soon.
Server died on me around 5:51 am Pacific Time. Had about two hours left in the event. Still had much to do on refining / buying items.... This is horrible. I would like a proper extension of the event.
Yes same issue here i zoned into Conclave and have the graphics were missing. Attempted to zone out and game froze and launcher is currently on 23 times to connect..safe to say it went down..
Comments
I am unable to claim any of the Black Friday Charge Promo Event rewards. It gives me an error and asks me to submit a ticket.
and puff!
best moment ever
at the end
of the first
double ALL
Hope we receive some gift to celebrate Christmas in a better way and to compensate for these crashes
This happens whether I launch through ARC or directly, and it also happens for STO. My internet connection is fine and I've got nice speedy access to everywhere else I try.
Anyone else having the same problem with Neverwinter?
EDIT: This post looked a lot less stupid when it was a standalone bug report post, not on page 3 of a thread I didn't know about in General.
cannot spend zen during 40% promotion
Heh.
With 1 hour left for the event and now we have this ???
Anyone knows ?
Maybe some announcement/answer from Cryptic would be nice at this point and hopefully they will extend the event.
Got AD to withdraw along with Zen on the ZAX, money to spend for zen if it's back up in time and stuff to buy.
Seriously you guys need to learn how to do goodwill gestures and also Communication on an International timescale basis better.
Any of my comments not posted in orange are based on my own personal opinion and not official.
Any messages written in orange are official moderation messages. Signature images are now fixed!