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noworries#8859

Re: [PC] Avernus Launch Week Issues

(Quote) We have a fix in for that which should make its way live soon. Ras Nsi accidentally picked up the m20 ratings instead of keeping the m12 ratings, which did make the numbers a lot higher than intended.

nitocris83

Lliira firework donation

We are aware of an issue where Lliira favors were given when donating just 1 firework. We are investigating the issue and will not be taking any action against players.

nitocris83

Re: Bot report ingame

Thanks for posting. Accurately identifying bots (humanity checks, behavior patterns) is a pretty complex process. We'd like to avoid false positives which often looks like no action is being taken and does cause frustration among the player base. But we appreciate folks continuing to raise concerns.

nitocris83

Re: Offer Legion Weapons in Campaign Store to Alleviate Anxiety from low RNG

Will pass this feedback on in my weekly report.

nitocris83

Re: Cannot buy Shirt from Jubilee After event vendor (Fallen/Redeemed/Waterdhavian)

Thanks for the info. We'll look into what may have happened to the last chance vendor though it will likely not be something resolved until next year's run of the event.

nitocris83

Re: Where are my friends?

Issue has been escalated.

nitocris83

Re: [FASHION] Obtaining specific gear after completion is impossible!

This is a feature the team has been discussing on how to best implement but we have no specific information to share at this time.

nitocris83

Re: Acc wide leg Mount not reclaimable

Issue is being re-escalated for additional investigation.

nitocris83

Re: Starry Sphere has wrong name

Thanks for reporting! The Sphere uses the Gel Cube rig so some naming conventions likely got imported. Issue will be escalated.

nitocris83

Re: Zariel's Favors

The team is aware of these dropping ahead of schedule and it should be fixed in a future patch.

nitocris83

Re: Master Spellplague Cavern - Kabal's Caldera

Issue was escalated last week and is being looked into.

nitocris83

Re: New scaling system issues

Thank you for providing a specific example. We are able to better investigate when we have more details since general statements of something being broken don't provide sufficient starting ground for us to narrow the scope and better focus.

Upcoming extended maintenance schedule - June 23 & 25 5-11am PT

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