This game is GONE TO THE AMERICANS. Based on tech they already clearly have 'cause they use it other places, I'd have done this: When you enter the creator, you get a popup asking whether you want the Basic Creator, or the Advanced Creator. If you have never reached level 10 with a character, the Basic Creator button says…
I would be fine with "here are a couple of bikes you can buy, and here are some lockboxes with a tiny little drop chance of much better bikes". I'd even be fine with "here's one mediocre bike you can buy, and here's 50 fantastic ones in lockboxes". But "sorry, you can't have a bike; you can only have a chance for a bike"…
No, it's really, really not. I'm all for a Grav Bike Arsenal lockbox. I hope you sell a brazillion of them. But it's not what I was waiting for. I was waiting to give you money to give me a grav bike. I'll do my part of that when you do yours.
I think that's part of it, tom, but not all of it. As I write this, the slot is on sale for $25, and I've got substantially more than that uncommitted zen sitting in my PWE wallet. I'm still not buying it, solely because of power tinting. It's possible I'm strange, and obviously like any forum poster I'm going to assume…
You can open a "Forums and Website" ticket via the support page: http://support.perfectworld.com/ I've been fighting them on the STO side all morning. I've alerted the community team, hopefully they can get you some help over here too.