...so I also noticed you get benefits over in STO for linking up the accounts. Do we not get any bonuses in Champs?
Heh, that was why I was taking a look over here, to see if there was anything on the Champs side of the account. It probably wont happen until they switch the forum here.
By linking your Perfect World Entertainment and Cryptic accounts, you will enjoy a more streamlined process in accessing your information and logging into your favorite games. Doing so will also allow the friends you play with to find you more easily in other titles.
How does this make it easier for me to access Dungeon Keeper, Saint's Row: The Third, Magic Online, Warlock: Master of the Arcane, Supreme Commander, Syndicate, Terraria, The Elder Scrolls III: Morrowind, etc. ?
Well, Torchlight 2 is published by PWE and I am playing CO, so I guess those two can somehow get synergy.
Oh I forgot. Whenever a company talks like about things like that, they're really just trying to make you give them more money by constantly showing ads for games you have yet to play/pay for in your face.
Also, STO rewards! Yay, stuff for a game I have absolutely no interest in. You might as well have offered copies of Sonic '06.
Er.. the comments section of the STO link accounts site are rife with complaints, tales of lost exchange items, people's several hundred days of veteran status being reset to zero.. why, exactly, would we want to do this?
...so I also noticed you get benefits over in STO for linking up the accounts. Do we not get any bonuses in Champs?
Not yet, since this is just a reminder that you should do so, whereas for Forum Posting privledges in STO, it's now mandatory.
It's also retroactive, so that anyone up until this point that has already done so, can still get the same rewards for it (regardless of when they did it).
If and when it becomes mandatory here (and it likely will, probably in short order), I hope the same considerations are given for any reward that they may offer for it. Provided they do (who knows).
Er.. the comments section of the STO link accounts site are rife with complaints, tales of lost exchange items, people's several hundred days of veteran status being reset to zero.. why, exactly, would we want to do this?
Because you soon won't have a choice? Thanks for being a loyal Cryptic customer!
I did it no issues here and still have my lifetime and eveyrthing else. Oh and yes it works for STO To CO as well
I'd like to ask you a favor, line-by-line. Do you have access to all the LTS benefits that were provided for you upon purchase?
I understand some things aren't verifiable at this time (Cryptic point stipends and such); but any that can be checked easily it would be greatly appreciated.
It would help other LTS members (including myself) in understanding if something doesn't work with their transfer how they should respond to it.
I'm asking you as you have already gone through the process and so those that haven't can wait till we get a response on any outstanding issues with the transfer before we go ahead with it.
Yes i still have all that stuff as well i still have my lifetime lik ei said no issues here and my stipend so i would say you can wait if you wish but i had no issues here. I am also asking others if they had any issues and alot of them have had no issues at the moment. and i did it through the CO launcher after makeing a Pw account with the same name
Yes i still have all that stuff as well i still have my lifetime lik ei said no issues here and my stipend so i would say you can wait if you wish but i had no issues here.
Ah cool, thanks for confirming this. Again, much appreciated.
This means any issues that others may have we can safely assume those to be specific issues that we can bug PWE support staff on.
Important note to anyone creating and linking to a new PWE account:
PWE account passwords have a maximum of 14 characters. I've read about a few people on the new STO board who had longer Cryptic passwords that can't login to the game or change their account passwords after merging to a new PWE account. The game launcher and PWE password change option only allows 14 character passwords, but the merge account option kept the original Cryptic account password that was more than 14 characters. These people are stuck in a catch 22 at the moment, but can apparently log into the PWE website with the longer password.
So apparently it's a good idea to either change your Cryptic password in advance, or create a PWE account first if you don't have one. If I understand things correctly, people linking to an existing PWE account don't have this problem as the Cryptic account information is added to the PWE account.
We've just launched the new Star Trek Online website, so now's a great chance to link your account to access both PWE and Cryptic options. Linking your accounts will make it faster to log into all your favorite games, and easier to link up with your friends in other games.
This is completely false. A complete and utter fabrication. There is absolutely no way whatsoever that creating and linking a PWE account to my Cryptic account will achieve what is stated here. It is physically impossible. Advertising things that you know to be inaccurate is certainly immoral, and potentially illegal. Shame on you.
Read on below for an overview of how to link accounts and what the benefits are.
How do I link my accounts?
Navigate to https://my.perfectworld.com/sto, and login. This will take you through the linking flow. Be sure to select the correct radio button for your account type.
Why are we linking accounts?
By linking your Perfect World Entertainment and Cryptic accounts, you will enjoy a more streamlined process in accessing your information and logging into your favorite games. Doing so will also allow the friends you play with to find you more easily in other titles.
No it will not. Why are we not being provided with the real reason ? If you don't want to provide an answer to this question, don't. But please don't lie to us.
How do I purchase ZEN?
Navigate to our billing page https://billing.perfectworld.com/charge. You'll be able to purchase ZEN in a number of ways, including prepaid ZEN cards, credit cards and PayPal.
How do I transfer ZEN to a server?
When you buy ZEN, it gets added to your wallet, which you can view at https://billing.perfectworld.com/mywallet. From there, you'll be able to select which game, then which server you want to transfer ZEN to.
What if I don't want to link?
Account linking will soon be non-optional. If you have a Cryptic account and link now, you can claim a special item in Star Trek Online. Also, the sooner you link, the better chance you have of getting your preferred account name and display name.
The speed with which one links accounts has little to do with the chance that one will get one's preferred account name. This is determined solely by whether or not the preferred name has previously been used. Linking accounts at the first possible opportunity has no impact on whether or not someone used that name in PWE a year or two ago. Again, why can we not get an honest answer to these points ?
What about my Cryptic Points?
Cryptic points currently on your account will remain on your account - you won't lose them, but you can only use them in Star Trek Online or Champions Online. Once you've linked your account, you can take advantage of the many payment options to purchase Zen.
What if I don't have a PWE account?
The linking flow will walk you through creating one. Chances are, we've even reserved your account name and @handle.
What if I don't have a Cryptic account?
That's okay. When you login to the Star Trek Online or Champions Online website with your PWE account, we'll grant your account the proper credentials to play all Cryptic games. You won't have to do anything except maybe choose an @handle.
Why are the boxes red? It won't let me have my account name/@handle!
Couple things to check:
1. You can't have the same acount name and display name in the PWE system. If yours are the same, decide if you'd rather it be your login or your public name, and pick something else for the one you care less about.
2. If they're not the same, it's possible that one or the other is already taken in the PWE system, and you'll need to select something else.
What are the Privacy and Data Protection Policies?
The protection of your privacy and personal information is very important to us. Please visit our Privacy Policy page to learn more about how we safeguard your account information.
But I only get 80 CP for every 100 Zen!
The Zen to CP conversion rate is the the same as the cash to CP conversion rate. Zen is $1 : 100 Zen. CP is $1 : 80 CP. You'll receive the same number of CP you always did for the same dollar price.
1) If you need to bribe paying customers to link accounts then there is probably something wrong.
2) If you need to bribe paying customers to link accounts, then perhaps having the bribe actually be relevant to the customer would be a good idea. Bonus items in STO for CO players ?
3) The link you provide for linking accounts takes me to STO. I dont play STO.
Something as well to point out is that this seems like this only really applies to STO at this time, so I'm sure they delayed CO's version of this due to potential issues and that they only informed us through here because it has to do with Cryptic Accounts overall and not specific to Champions.
I'll wait till the CO version of these changes occur before switching over.
They love word 'streamlined' in PW.
Gonna make a toon named Streamlined.
Streamline is actually a good hero name. Especially with Lightspeed as its TP, and possibly the Laser Blades from power armor. Oh and TRON 'em out too, like Rinzler!
The linking flow will walk you through creating one. Chances are, we've even reserved your account name and @handle.
When did you actually start reserving the names?
Because this is the first mention of a reservation system in place for making PWE accounts through the links from here. If I'd known about that, I wouldn't have made the account a couple months ago through PWE's website.
Further, I can't find any indication of a PWE account actually having the display name squidheadjax, anywhere.
For the record, I've had this account since 2008 and the Lohr over there has had it since only 2011. I think they should get wiped.
That should ideally be the case. But since we have been Cryptic customers historically, and they have been PWE customers historically, it has been decreed by PWE that we shall universally be the *****es in this, and likely any future, scenario.
Enjoy your serfdom! Maybe if you're good one day you'll qualify to be a full blown freeman-style peasant! You'll have moved all the way from subhuman to human but still powerless and beneath contempt! Huzzah! \o/
That should ideally be the case. But since we have been Cryptic customers historically, and they have been PWE customers historically, it has been decreed by PWE that we shall universally be the *****es in this, and likely any future, scenario.
Enjoy your serfdom! Maybe if you're good one day you'll qualify to be a full blown freeman-style peasant! You'll have moved all the way from subhuman to human but still powerless and beneath contempt! Huzzah! \o/
Let's not even mention that the other account hasn't been active for 9 months.
Let's not even mention that the other account hasn't been active for 9 months.
Look at the bright side; you at least have a reason.
I can't even seem to find a happyhappyjoyjoy user within PWE. When I search for one I'm told such an account doesn't exist. Yet apparently I couldn't take that name regardless. And now I have a name misspelled with freaking zeroes (like some mouth breathing Internet douchebag) in order to retain some measure of recognizability.
So yeah, at least you have someone to point to and say, "Hey, this is because of THAT yahoo! :mad:" A small consolation perhaps, but at least it's something!
Look at the bright side; you at least have a reason.
I can't even seem to find a happyhappyjoyjoy user within PWE. When I search for one I'm told such an account doesn't exist. Yet apparently I couldn't take that name regardless. And now I have a name misspelled with freaking zeroes (like some mouth breathing Internet douchebag) in order to retain some measure of recognizability.
So yeah, at least you have someone to point to and say, "Hey, this is because of THAT yahoo! :mad:" A small consolation perhaps, but at least it's something!
I'm gonna go have another beer. It's the only thing I've got at this point.
If the other Brou in PWE decides to play champions I guess I get screwed over and am forced to assume another name, huh?
That's... something I hadn't thought of.
Our@names aren't supposed to be changing, and can differ from our PWE form names... but there's never been an @name/forum name divide before and I'm guessing that new users and PWE users crossing over won't be given the option to start choosing different identities for both the forums and the games. So what if the PWE account name alter ego to our@name decides to take up residence in CO or STO? What then?
Is it like Brou says? Do we get unceremoniously kicked into a new @name moniker after all of these years because some PWE punk decides to try these games?
I've been a lifetimer since day 1, put up with a lot of crap throughout this time, and never posted on the forum once, but all of this, and especially this click it. I don't know what to do/think anymore; I'm at the end of my rope.
When one has Cryptic Account, but not allow to make PWE account ....
what will happen?
You won't be able to play CO (or STO or Neverwinter) anymore.
Cryptic 'said' that they're looking into the 'disabled region' stuff, but that was months and months ago. Highly doubt anything happened with it, or will happen with it.
I love how this is a word for word copy paste of the STO version that tells CO users practically nothing as a result.
I made myself a PW account just in case, but I'm seriously thinking of canceling my account and putting Cryptic and PWE on my shitlist of companies never to buy anything from again. It's a shame I JUST let my next three months of sub run through, otherwise I'd have pulled the plug on my account today.
Depends on where you live, but if the terms for the product have changed, you might get a refund. For example, originally, Cryptic stated that your characters or account would never be deleted. Now that is changing to a "can be deleted after 12 months of inactivity". Maybe you could try demanding an LTS refund based on that? I know UK consumer laws are really strict, so if you live there, it's definitely worth looking into.
I'm just going at this based on what I've seen/heard with other digital media the past few years. I'm definitely not a legal expert.
Well, I was lucky and had a PWE account from when I tried and got bored of Perfect World. I'd hate to think of what I'd have had to go through if I hadn't.
Our@names aren't supposed to be changing, and can differ from our PWE form names... but there's never been an @name/forum name divide before and I'm guessing that new users and PWE users crossing over won't be given the option to start choosing different identities for both the forums and the games. So what if the PWE account name alter ego to our@name decides to take up residence in CO or STO? What then?
Is it like Brou says? Do we get unceremoniously kicked into a new @name moniker after all of these years because some PWE punk decides to try these games?
I checked out the new STO forum format and after logging in with my merged account info I was greeted with my old @handle. I had it changed a year ago for various reasons and thought it gone. Seems I thought wrong.
You won't be able to play CO (or STO or Neverwinter) anymore.
Cryptic 'said' that they're looking into the 'disabled region' stuff, but that was months and months ago. Highly doubt anything happened with it, or will happen with it.
Sorry.
I know. I actually expected some new information or solutions from Cryptic since they posted this kind of Q&A again.
Well, obviously, PWE still need to do more efforts to earn some trust.
Really annoyed by this but I signed up. I'm saving my real fury and smear campaign for when I start hearing about mistreated customers so I hope things keep clean.
how do you quit as a life timer.....dont answer that but i'm on my way out after reading over that stuff too....which is a shame i -love- Champions.
You know what, I think I'm going to give Cryptic Studios the benefit of the doubt until we at least get an official response.
With regards to those who were on the 'Forumites' chat channel tonight and may of overheard my little exchange with Splosions I'll say I don't feel I'm letting my fears get the better of me.
The fact of the matter is that there has been so little communication (yet again) we have nothing to go on but observing continued unwanted PWE mission-creep re: acquistion and consolidation of Cryptic assets and resources (I'm puttings devs in there as resources btw) to service their titles, and getting very little in return.
h2orat used to be here, Tumerboy used to be here, Poz used to be here, now Robobo has been assimilated by PWE. I'm getting pretty sick of the brain-drain.
A continued strategy I might add that in my opinion has yielded unwanted game-initiatives and done very little since PWE acquisition to expand and develop Champions-Online as a long-term Cryptic project.
This is also unfortunate because we appear (and I stress 'appear' as apparently it was rather a shock to the STO community as well) - so appear to be on the cusp of a major forum change ourselves, one that has not gone down well with our STO cousins..
There is also the matter of the terms of service. There needs to be seriously in-depth clarification there, especially with regards to LT-subs and potentially account-changing terms of service they never signed up for in the first place.
So yes, a clarification and amendment of that terms of service please, not an excuse of "Oh its there and worded like that just in-case...."(because thats wide-open to potential abuse tbh).
Depends on where you live, but if the terms for the product have changed, you might get a refund. For example, originally, Cryptic stated that your characters or account would never be deleted. Now that is changing to a "can be deleted after 12 months of inactivity". Maybe you could try demanding an LTS refund based on that? I know UK consumer laws are really strict, so if you live there, it's definitely worth looking into.
I'm just going at this based on what I've seen/heard with other digital media the past few years. I'm definitely not a legal expert.
According to California consumer laws Cryptic should have offered a refund as soon as they required the user to agree to the EULA.
I connected them, the email is wrong, the name is wrong and all the info is wrong. How do I start over?
You don't. You have to contact support and a.) hope the support site is working and doesn't crash your browser, and 2.) you get a support rep that gives a **** and actually wants to help you.
With regards to those who were on the 'Forumites' chat channel tonight and may of overheard my little exchange with Splosions I'll say I don't feel I'm letting my fears get the better of me.
This is a complete mess. All my names are registered already that I want to use. All emails I have has been registered but when I try to claim any they say they aren't a part of PWE.
Someone just link me to support so I can talk to a person to get this resolved.
HAH, figured as much. Gave my feedback during the beta, nabbed a life time sub, consistently bought items on the Cstore, recommended this game to _all_ my friends and PWI doesn't even let me retain the name I've been using for the past 4 years... Gotta hand it to them, it's not easy to make SoE look good.
This is a complete mess. All my names are registered already that I want to use. All emails I have has been registered but when I try to claim any they say they aren't a part of PWE.
Someone just link me to support so I can talk to a person to get this resolved.
Talk!?!?? You'll be lucky if you get someone to read your ticket.
HAH, figured as much. Gave my feedback during the beta, nabbed a life time sub, consistently bought items on the Cstore, recommended this game to _all_ my friends and PWI doesn't even let me retain the name I've been using for the past 4 years... Gotta hand it to them, it's not easy to make SoE look good.
Ditto. Exactly how I feel. Everyone who said that PWE was going to be so great compared to Atari needs to be kicked in the balls.
Comments
Isn't the sensation of being bent over and forcibly taken enough of a benefit? You want something more?
I mean what better way to express your thanks to your long-term veteran players other than "oh well, I guess you'll just have to choose a new name"?
Heh, that was why I was taking a look over here, to see if there was anything on the Champs side of the account. It probably wont happen until they switch the forum here.
Pardon me but do you have any grey poupon?
Sorry, the name Grey Poupon is taken. Might I suggest gr3ypooping?
omfg, I snorted.
Well, Torchlight 2 is published by PWE and I am playing CO, so I guess those two can somehow get synergy.
Oh I forgot. Whenever a company talks like about things like that, they're really just trying to make you give them more money by constantly showing ads for games you have yet to play/pay for in your face.
Also, STO rewards! Yay, stuff for a game I have absolutely no interest in. You might as well have offered copies of Sonic '06.
Not yet, since this is just a reminder that you should do so, whereas for Forum Posting privledges in STO, it's now mandatory.
It's also retroactive, so that anyone up until this point that has already done so, can still get the same rewards for it (regardless of when they did it).
If and when it becomes mandatory here (and it likely will, probably in short order), I hope the same considerations are given for any reward that they may offer for it. Provided they do (who knows).
Because you soon won't have a choice? Thanks for being a loyal Cryptic customer!
I'd like to ask you a favor, line-by-line. Do you have access to all the LTS benefits that were provided for you upon purchase?
I understand some things aren't verifiable at this time (Cryptic point stipends and such); but any that can be checked easily it would be greatly appreciated.
It would help other LTS members (including myself) in understanding if something doesn't work with their transfer how they should respond to it.
I'm asking you as you have already gone through the process and so those that haven't can wait till we get a response on any outstanding issues with the transfer before we go ahead with it.
Ah cool, thanks for confirming this. Again, much appreciated.
This means any issues that others may have we can safely assume those to be specific issues that we can bug PWE support staff on.
PWE account passwords have a maximum of 14 characters. I've read about a few people on the new STO board who had longer Cryptic passwords that can't login to the game or change their account passwords after merging to a new PWE account. The game launcher and PWE password change option only allows 14 character passwords, but the merge account option kept the original Cryptic account password that was more than 14 characters. These people are stuck in a catch 22 at the moment, but can apparently log into the PWE website with the longer password.
So apparently it's a good idea to either change your Cryptic password in advance, or create a PWE account first if you don't have one. If I understand things correctly, people linking to an existing PWE account don't have this problem as the Cryptic account information is added to the PWE account.
1) If you need to bribe paying customers to link accounts then there is probably something wrong.
2) If you need to bribe paying customers to link accounts, then perhaps having the bribe actually be relevant to the customer would be a good idea. Bonus items in STO for CO players ?
3) The link you provide for linking accounts takes me to STO. I dont play STO.
I'll wait till the CO version of these changes occur before switching over.
Gonna make a toon named Streamlined.
**User name taken, please choose another.**
Streamline is actually a good hero name. Especially with Lightspeed as its TP, and possibly the Laser Blades from power armor.
When did you actually start reserving the names?
Because this is the first mention of a reservation system in place for making PWE accounts through the links from here. If I'd known about that, I wouldn't have made the account a couple months ago through PWE's website.
Further, I can't find any indication of a PWE account actually having the display name squidheadjax, anywhere.
That should ideally be the case. But since we have been Cryptic customers historically, and they have been PWE customers historically, it has been decreed by PWE that we shall universally be the *****es in this, and likely any future, scenario.
Enjoy your serfdom! Maybe if you're good one day you'll qualify to be a full blown freeman-style peasant! You'll have moved all the way from subhuman to human but still powerless and beneath contempt! Huzzah! \o/
Let's not even mention that the other account hasn't been active for 9 months.
Look at the bright side; you at least have a reason.
I can't even seem to find a happyhappyjoyjoy user within PWE. When I search for one I'm told such an account doesn't exist. Yet apparently I couldn't take that name regardless. And now I have a name misspelled with freaking zeroes (like some mouth breathing Internet douchebag) in order to retain some measure of recognizability.
So yeah, at least you have someone to point to and say, "Hey, this is because of THAT yahoo! :mad:" A small consolation perhaps, but at least it's something!
I'm gonna go have another beer. It's the only thing I've got at this point.
Ugh, I knew this whole PWE situation was total fail when I heard it was going to happen. Looks like I might need to find another game.
When one has Cryptic Account, but not allow to make PWE account ....
what will happen?
DING DING! We have a winner!
That's... something I hadn't thought of.
Our @names aren't supposed to be changing, and can differ from our PWE form names... but there's never been an @name/forum name divide before and I'm guessing that new users and PWE users crossing over won't be given the option to start choosing different identities for both the forums and the games. So what if the PWE account name alter ego to our @name decides to take up residence in CO or STO? What then?
Is it like Brou says? Do we get unceremoniously kicked into a new @name moniker after all of these years because some PWE punk decides to try these games?
I might actually quit...
You won't be able to play CO (or STO or Neverwinter) anymore.
Cryptic 'said' that they're looking into the 'disabled region' stuff, but that was months and months ago. Highly doubt anything happened with it, or will happen with it.
Sorry.
I made myself a PW account just in case, but I'm seriously thinking of canceling my account and putting Cryptic and PWE on my shitlist of companies never to buy anything from again. It's a shame I JUST let my next three months of sub run through, otherwise I'd have pulled the plug on my account today.
Depends on where you live, but if the terms for the product have changed, you might get a refund. For example, originally, Cryptic stated that your characters or account would never be deleted. Now that is changing to a "can be deleted after 12 months of inactivity". Maybe you could try demanding an LTS refund based on that? I know UK consumer laws are really strict, so if you live there, it's definitely worth looking into.
I'm just going at this based on what I've seen/heard with other digital media the past few years. I'm definitely not a legal expert.
I checked out the new STO forum format and after logging in with my merged account info I was greeted with my old @handle. I had it changed a year ago for various reasons and thought it gone. Seems I thought wrong.
I know. I actually expected some new information or solutions from Cryptic since they posted this kind of Q&A again.
Well, obviously, PWE still need to do more efforts to earn some trust.
You know what, I think I'm going to give Cryptic Studios the benefit of the doubt until we at least get an official response.
With regards to those who were on the 'Forumites' chat channel tonight and may of overheard my little exchange with Splosions I'll say I don't feel I'm letting my fears get the better of me.
The fact of the matter is that there has been so little communication (yet again) we have nothing to go on but observing continued unwanted PWE mission-creep re: acquistion and consolidation of Cryptic assets and resources (I'm puttings devs in there as resources btw) to service their titles, and getting very little in return.
h2orat used to be here, Tumerboy used to be here, Poz used to be here, now Robobo has been assimilated by PWE. I'm getting pretty sick of the brain-drain.
A continued strategy I might add that in my opinion has yielded unwanted game-initiatives and done very little since PWE acquisition to expand and develop Champions-Online as a long-term Cryptic project.
This is also unfortunate because we appear (and I stress 'appear' as apparently it was rather a shock to the STO community as well) - so appear to be on the cusp of a major forum change ourselves, one that has not gone down well with our STO cousins..
There is also the matter of the terms of service. There needs to be seriously in-depth clarification there, especially with regards to LT-subs and potentially account-changing terms of service they never signed up for in the first place.
So yes, a clarification and amendment of that terms of service please, not an excuse of "Oh its there and worded like that just in-case...." (because thats wide-open to potential abuse tbh).
Understatement we've all went ape s#!t over thar in the alpha quadrant .
According to California consumer laws Cryptic should have offered a refund as soon as they required the user to agree to the EULA.
Zero. It's taken.
You don't. You have to contact support and a.) hope the support site is working and doesn't crash your browser, and 2.) you get a support rep that gives a **** and actually wants to help you.
There's a chat channel?
Someone just link me to support so I can talk to a person to get this resolved.
HAH, figured as much. Gave my feedback during the beta, nabbed a life time sub, consistently bought items on the Cstore, recommended this game to _all_ my friends and PWI doesn't even let me retain the name I've been using for the past 4 years... Gotta hand it to them, it's not easy to make SoE look good.
EDIT: This. LONG time lurker on the forums (Not really sure why I never post. o-o) but I would love to be in contact with some of you in-game.
Talk!?!?? You'll be lucky if you get someone to read your ticket.
Ditto. Exactly how I feel. Everyone who said that PWE was going to be so great compared to Atari needs to be kicked in the balls.