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Cryptic and PWE Website Integration

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  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited January 2012
    Perfect World International restricted players from Asia, where I'm living in. SO I can't create a Perfect World account which took me damn 4 seconds to check at the Cryptic account option to login any sites, which is stupidly annoying.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited January 2012
    So I have a serious worry...

    I recently went to try out Forsaken World, one of Perfect World's other games. I found out my Perfect World account* is apparently banned. I'm assuming the account got hacked and someone used it to spam. This is worrisome because well... what happens when the accounts merge?

    You should also worry then if you have some kind of keyloggers on your computer, or if you used the same
    Name / Password elsewhere like forums, raidplanners or whatever.

    In Aion, where also massive amounts of accounts where "hacked" the main reason were keylogger that
    were installed unseen through Flashplayer exploits over ADs. And a big community forum, where masses
    of player were crying that NCSoft is unsecure, had even these ADs at one time, and also their database
    was hacked. Personally i got masses of WoW phising scam after that suddenly :rolleyes:
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited January 2012
    Beldin2 wrote:
    You should also worry then if you have some kind of keyloggers on your computer, or if you used the same
    Name / Password elsewhere like forums, raidplanners or whatever.

    In Aion, where also massive amounts of accounts where "hacked" the main reason were keylogger that
    were installed unseen through Flashplayer exploits over ADs. And a big community forum, where masses
    of player were crying that NCSoft is unsecure, had even these ADs at one time, and also their database
    was hacked. Personally i got masses of WoW phising scam after that suddenly :rolleyes:

    I suspect they got it when I had my e mail hacked a year or so ago. I long ago started using a script blocker and some antispyware stuff - so I'm not too worried about that at this point. My passwords are also MUCH more secure today than they were then - as in "I max out the length of the password field".*

    Good points and all mind you < . .> just ones I've mostly taken into consideration since that happened.

    Mostly I think I'm just annoyed about having to deal with customer support. I *never* have good luck with CS in any game. Inevitably either they don't understand what I'm trying to explain or vice-versa (for any number of reasons), or I wind up with the one lazy guy who just wants to pass the buck and not deal with it so I get passed to twelve different people before someone actually even tries to help me.

    Ugh... oh well. Hopefully they won't require an actual phone call though, that just gets even worse.

    *I'd actually like it to be even longer than it is, but most websites give you no more than 16 characters, if that.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited January 2012
    That's a problem I had with Aeria back when I used to play DOMO. DOMO's character limit was shorter then the website's. No idea if it's still like that. It got in the way of having a long password. I based the length on the website's limit, but had to shorten it because the game would cut me off 2/3 of the way when typing. Some games don't recognize special characters like @ $ # and %, while the websites do. This makes it hard to have a tough password, reducing us to using characters that are more vulnerable to a dictionary attack. There are some games where you can't copy/paste your password, forcing you to use easy to remember passwords, also leaving you vulnerable to keylogging attempts. I don't know if it's a lack of security, or too much security, but either way it feels broken. I used to wonder why some games like maple story make you go a extra mile with simply logging in, but lately I'm starting to see why.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited January 2012
    So I have a serious worry...

    I recently went to try out Forsaken World, one of Perfect World's other games. I found out my Perfect World account* is apparently banned. I'm assuming the account got hacked and someone used it to spam. This is worrisome because well... what happens when the accounts merge?

    I don't want to lose my account, I've been a CO customer in good standing for a long time - same with STO. I've only had like, 1 warning per forum even, not even infractions or anything.

    Needless to say I do not want to wind up banned because someone hacked my other account... and I'll be honest I'm really not wanting to go through the hassle of talking with PWE customer support. I have terrible luck with customer support emails. (Don't even get me started on phone calls.)

    *edit*

    Clearly I'm not alone in this situation. Well that's at once comforting/disturbing.

    I don't find this very encouraging at all and it does pose a good question:
    what happens when the accounts merge?

    We're eventually going to be required to merge our accounts with a PWE account, so if someone were to hack my PWE account (whose credentials I would have to use to log to Cryptic games once the merge is complete), what happens to my Cryptic account (and my access to CO and STO)? I've never had problems with my Cryptic account before, but if hackers are more prone to going after PWE accounts that may leave us more exposed to that type of risk than we are now.

    All they'd have to do is just hack the PWE account and it would give them access to every single PWE game (Cryptic or other) we've ever invested money on.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited January 2012
    Here's an interesting question.

    Which accounts personal information takes precidence when an account is merged when you only have a Cryptic account or just make one for the merge?

    PWE or Cryptic?
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited January 2012
    Use a strong password, change it frequently, use a firewall and anti-virus/malware software, don't click on strange links, and you'll never have to worry about your account being hacked.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited January 2012
    I suspect they got it when I had my e mail hacked a year or so ago. I long ago started using a script blocker and some antispyware stuff - so I'm not too worried about that at this point. My passwords are also MUCH more secure today than they were then - as in "I max out the length of the password field".*

    *I'd actually like it to be even longer than it is, but most websites give you no more than 16 characters, if that.

    Email hacked .. yeah of course than you could be happy that only your PW account was hacked since
    you can mostly just use the "forgot password" thing to get access. I think NCSoft recently changed that
    that you have to know the secret question before.

    Long passwords are never the real problem .. since now one really "hacks" an account with bruteforce,
    that simply doesn't work over the internet since you can't do millions of tries there in a second ;)
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited January 2012
    I don't find this very encouraging at all and it does pose a good question:

    All they'd have to do is just hack the PWE account and it would give them access to every single PWE game (Cryptic or other) we've ever invested money on.

    You've read the post with the hacked email account ?

    This is really not a PWE problem, the same could have happened with your Cryptic Account, just try it here :
    https://champions-online.com/user/password
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited February 2012
    Use a strong password, change it frequently, use a firewall and anti-virus/malware software, don't click on strange links, and you'll never have to worry about your account being hacked.

    To be fair, the user isn't the only point of failure as demonstrated by the recent breach in SOE's PSN user data and Valve's forum database. I suspect the same can be said for PWI's security, since I've seen a couple of stories here about people going back to their PWI accounts after abandoning them for several months, only to find themselves banned.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited February 2012
    To be fair, the user isn't the only point of failure as demonstrated by the recent breach in SOE's PSN user data and Valve's forum database. I suspect the same can be said for PWI's security, since I've seen a couple of stories here about people going back to their PWI accounts after abandoning them for several months, only to find themselves banned.

    If you're going to abandon an account you should remove any credit card information and again change the password.

    In the event of a company-end hack the chances of them getting your unencrypted card number and actually using it are slim, provided the company reports the intrusion in a timely manner. There is always a chance of being hacked no matter what you do, but the chances get slimmer and slimmer the more vigilant and pro-active you are.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited February 2012
    If you're going to abandon an account you should remove any credit card information and again change the password.

    In the event of a company-end hack the chances of them getting your unencrypted card number and actually using it are slim, provided the company reports the intrusion in a timely manner. There is always a chance of being hacked no matter what you do, but the chances get slimmer and slimmer the more vigilant and pro-active you are.

    While true, that's quite a bit of a tangent to what I was talking about: I was using the abandoned account stories to raise a question about PWI's database security, not about what we can to to minimize our damages in the event such hacks occur.

    No security is perfect, the risk of a database being hacked is always there, the question is to what lengths has PWI gone to mitigate these risks and is it more or less than what Cryptic has done.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited February 2012
    While true, that's quite a bit of a tangent to what I was talking about: I was using the abandoned account stories to raise a question about PWI's database security, not about what we can to to minimize our damages in the event such hacks occur.

    No security is perfect, the risk of a database being hacked is always there, the question is to what lengths has PWI gone to mitigate these risks and is it more or less than what Cryptic has done.

    PWI is a bigger Company, so we can only assume that they would have much more ressource to spend
    in security than a small Company like Cryptic. Everything else is speculation, as long as you are not yourself
    the great master hacker and manage to hack their system, or you are a top security person and work for them.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited February 2012
    Beldin2 wrote:
    PWI is a bigger Company, so we can only assume that they would have much more ressource to spend
    in security than a small Company like Cryptic. Everything else is speculation, as long as you are not yourself
    the great master hacker and manage to hack their system, or you are a top security person and work for them.

    Which is why I brought up the PSN breach: just because a company is bigger doesn't automatically mean their security is better. I've seen other examples, outside of the industry, of terrifyingly poor network and database security by "professional" network solution companies that deal with banks and hedge funds. Seriously, you'd think a financial institution would go out of its way for the best, but they go for lowest bidders like any other business - and you wind up with gaping security holes like admin passwords being given out to any employee who asks (when it shouldn't be given out at all) and firewalls being permanently turned off because clients complain about network speed.

    So you can see my fear isn't the product of a wild, baseless imagination.

    That being said I'm not raising this issue because I think I'm right or expect an answer, I just wanted to put it out there as something to think about - much like how if someone pointed out PWI blocked regions before the voluntary account merging started it might have prevented some grief (but ultimately the solution would have been the same).

    Maybe it's a bit naive of me, but I would rather say something and be wrong than say nothing and be right.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited February 2012
    The biggest problem is mostly that there is a higher interest to get the data from bigger Companys than from
    smaller. There is maybe no real interest in getting your Cryptic Account, since we have no RL Sellers here,
    but that could of course be different for PWE Accounts. So more Keyloggers and phising attempts and all
    that stuff.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited March 2012
    i send tickets and not response its about someone hacking me so please awnser it happend at 3pm today uk time and my account is wiccan1113 thanks ...
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited March 2012
    Which is why I brought up the PSN breach: just because a company is bigger doesn't automatically mean their security is better.

    It might be worthwhile to remember that just because a company's security has been breached doesn't mean that their security is worse than that of a company that has not, as of yet, been breached. The breach of PSN, a large company, isnt at all a measure of whether or not their security is good. The only measure of whether or not someone's security is good is the difficulty inherent in breaching it.

    The biggest, most juicy, hacking target in the world may have phenomenal security, but fall more quickly than a smaller, less desirable, and less well protected hacking target simply because more effort is spent on breaching it.

    Assume for the sake of this discussion that it is possible to break any particular security. I am going to assign some numerical values to variables that really aren't quantifiable without leaning heavily on Fractal Geometry (something which I really do not grasp sufficiently to use effectively, or at all;)) so any such numbers are essentially pulled out of my @ss for the sake of demonstration alone. Please don't shoot me.

    Now lets assign a unit of measure/reference for the degree to which a particular system's can resist breaches in security, called Breaches.

    Now lets assign a unit of measure/reference for the effort of hackers to penetrate a computer's security, called Penetrations (Pens for short).

    Now lets assign a unit of measure/reference for the desirability of breaching a particular network's security and call it Securities (Secs for short).

    A high security network might have a BREACHES score of 100 while a low security network might have a BREACHES score of 10.

    A network with highly desirable content might have a SECS score of 100 while a network with undesirable content might have a SECS score of 10.

    A lot of effort by hackers to penetrate a given system might be have a PENS score of 100 while a small effort might have a PENS score of 10.

    Lets assume that the resources expended on a network's BREACHES score is directly related to its SECS score. The more valuable your content, the more justified you are in spending heavily to protect it after all.

    A network with a BREACHES score of 100 might very well attract a PENS score of 100 due to the fact that it is more likely to have a SECS score approaching the upper end of the scale as well. That means a ratio of BREACHES to PENS of 1/1.

    A network with a BREACHES score of 10 might very well attract a PENS score of only 10 due to the likelihood that its SECS score is also likely to be near the bottom of the range. This means a ratio of BREACHES to PENS of 1/1. The same as for a high BREACHES system.

    TLDR: The net result is that a resolution to keep one's BREACHES up is no more likely to prevent SECS, if a big enough PENS is involved, than is the case for someone who drops their BREACHES readily.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited March 2012
    Ashen_X wrote:
    It might be worthwhile to remember that just because a company's security has been breached doesn't mean that their security is worse than that of a company that has not, as of yet, been breached. The breach of PSN, a large company, isnt at all a measure of whether or not their security is good. The only measure of whether or not someone's security is good is the difficulty inherent in breaching it.

    The biggest, most juicy, hacking target in the world may have phenomenal security, but fall more quickly than a smaller, less desirable, and less well protected hacking target simply because more effort is spent on breaching it.

    Assume for the sake of this discussion that it is possible to break any particular security. I am going to assign some numerical values to variables that really aren't quantifiable without leaning heavily on Fractal Geometry (something which I really do not grasp sufficiently to use effectively, or at all;)) so any such numbers are essentially pulled out of my @ss for the sake of demonstration alone. Please don't shoot me.

    Now lets assign a unit of measure/reference for the degree to which a particular system's can resist breaches in security, called Breaches.

    Now lets assign a unit of measure/reference for the effort of hackers to penetrate a computer's security, called Penetrations (Pens for short).

    Now lets assign a unit of measure/reference for the desirability of breaching a particular network's security and call it Securities (Secs for short).

    A high security network might have a BREACHES score of 100 while a low security network might have a BREACHES score of 10.

    A network with highly desirable content might have a SECS score of 100 while a network with undesirable content might have a SECS score of 10.

    A lot of effort by hackers to penetrate a given system might be have a PENS score of 100 while a small effort might have a PENS score of 10.

    Lets assume that the resources expended on a network's BREACHES score is directly related to its SECS score. The more valuable your content, the more justified you are in spending heavily to protect it after all.

    A network with a BREACHES score of 100 might very well attract a PENS score of 100 due to the fact that it is more likely to have a SECS score approaching the upper end of the scale as well. That means a ratio of BREACHES to PENS of 1/1.

    A network with a BREACHES score of 10 might very well attract a PENS score of only 10 due to the likelihood that its SECS score is also likely to be near the bottom of the range. This means a ratio of BREACHES to PENS of 1/1. The same as for a high BREACHES system.

    TLDR: The net result is that a resolution to keep one's BREACHES up is no more likely to prevent SECS, if a big enough PENS is involved, than is the case for someone who drops their BREACHES readily.
    The above is perhaps the most cogent, and the most hilarious, explanation of relative network security I've ever seen. Ten full Internets, sir!
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited March 2012
    Ashen_X wrote:
    [Post of the year]
    Well played Sir. Well played indeed.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited March 2012
    Ashen_X wrote:
    -- snip --

    You has won the internets. At least for today. ;)
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited April 2012
    Well, in your own idiocy Cryptic you deleted passwords from an issue thats over 2 yrs old. Now Even though I was just PLAYING THE GAME!!!!!! Now I cant use the old password the password reset option wont work!!!!!!


    So Im effectively locked out of the game!!!!!!!!!
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited April 2012
    Check your spam mail
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited April 2012
    This post has been edited to remove content which violates the Cryptic Studios Community Rules and Policies -Smackwell
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited April 2012
    This post has been edited to remove content which violates the Cryptic Studios Community Rules and Policies -Smackwell
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited April 2012
    This post has been edited to remove content which violates the Cryptic Studios Community Rules and Policies -Smackwell
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited April 2012
    This post has been edited to remove content which violates the Cryptic Studios Community Rules and Policies -Smackwell

    -

    thought i'd save you the trouble
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited April 2012
    Jaybezz wrote:
    This post has been edited to remove content which violates the Cryptic Studios Community Rules and Policies -Smackwell
    -
    thought i'd save you the trouble

    You could at the very least have used the proper colors if you wanted to play smart with your impersonation...

    Like this:
    • This post has been edited to show the proper way of trolling -Meredy
    *sighs* Kiddie trolls these days, need to teach them everything...
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited April 2012
    That's the part that worries me about this change. My handle is already taken in the PWE site and I don't remember my account details from the one time I (briefly) tried PWI years ago, before CO (and might not want to use that account anyways). So I wonder what will happen if/when the time comes when the account merge is no longer optional.

    I'm in the exact same boat.

    Another serious concern of mine is the strength of the password you can create, for a PWE account, is atrociously weak for this day and age.

    Cryptic's system is streets ahead, both in the length of the password and the variety of characters (visible and "invisible") you can use. A 200bit+ strength password makes me much more likely to buy CP's than a 32bit one.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited April 2012
    ...
    • This post has been edited to show the proper way of trolling -Meredy
    ...
    In your rush for power and glory Meredy, you forgot one important detail...
    ...You forgot to hook up the obligatory link ;)

    For shaaaammmmeeeeeee :o
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited May 2012
    In your rush for power and glory Meredy, you forgot one important detail...
    ...You forgot to hook up the obligatory link ;)

    For shaaaammmmeeeeeee :o
    Bleeeeh, couldn't: was posting from the office, and the evul proxy / fear-wall blocks all the funny sites... Except Champs ^_^

    There, all fixed.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited May 2012
    Im on that those fuse Cryptic and PWI acount, now i have to use my PW acount.
    It now impossible to use cryptic ticket, alwais say i have to go perfect world page and there, all config pages do a to long redirections ans i cant use.

    So i cant use both ticket service, PW and Cryptic, Cryptic is like im not existe anymore there and pw look to loop from pw and cryptic until impossible to reach the pages.

    And ingamne, when i try use ticket, it say server not answer...

    Hope all my cryptic config page work again with my new pwi login, be able to chat with cryptic there like before or write ticket.



    From PWI :
    This webpage has a redirect loop
    The webpage at https://support.perfectworld.com/ci/pta/login/redirect/home/p_li/cF91c2VyaWQ9bG1iJnBfcGFzc3dkPSZwX2VtYWlsPWxtYm1pY3JvQGdtYWlsLmNvbSZwX2ZpcnN0X25hbWU9S3VsY2hhJnBfbGFzdF9uYW1lPUF0aWxhJnBfdGl0bGU9a3VsY2hhdGlsYSZwX2xpX3Bhc3N3ZD10ZXN0X3NlY3JldF9rZXk! has resulted in too many redirects. Clearing your cookies for this site or allowing third-party cookies may fix the problem. If not, it is possibly a server configuration issue and not a problem with your computer.
    Here are some suggestions:
    Reload this webpage later.
    Learn more about this problem.
    Error 310 (net::ERR_TOO_MANY_REDIRECTS): There were too many redirects.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited May 2012
    I'm not merging my Cryptic account with less than perfect world. Reason: I joined the Neverwinter forums in June of last year. Tuesday they performed mainteance on the NW forums. Soo...I lost my handle (BlueEyedDevil) and my join date and all of the posts made before Tuesday are now Archived. So if you want to keep your Cryptic handle, I suggest you do not merge your accounts unless you want to lose it. When creating an account with ltpw you can't even use capital letters in your handle. I must've tried dozens of times to come up with one. All taken. But, sadly, I'm sure they will probably do this with Champions before too long. Make peace with losing your individuality now.

    "Resistance is futile."


    BlueEyedDevil
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited May 2012
    I'm not merging my Cryptic account with less than perfect world. Reason: I joined the Neverwinter forums in June of last year. Tuesday they performed mainteance on the NW forums. Soo...I lost my handle (BlueEyedDevil) and my join date and all of the posts made before Tuesday are now Archived. So if you want to keep your Cryptic handle, I suggest you do not merge your accounts unless you want to lose it. When creating an account with ltpw you can't even use capital letters in your handle. I must've tried dozens of times to come up with one. All taken. But, sadly, I'm sure they will probably do this with Champions before too long. Make peace with losing your individuality now.


    BlueEyedDevil

    You will need to link your accounts to keep using your Cryptic display name. This will also link ALL of your Cryptic accounts to your PWE account, including CO and STO

    https://my.perfectworld.com/nw/link

    Unfortunately for me it's borked and I am unable to link. And since PWE's support is run by illiterate 4 year olds no one there seems willing or able able to fix it.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited May 2012
    StormShade wrote:
    Hey gang,

    So a couple of quick things:

    1) The following Regions will not be able to access Champions once the account merger is fully completed:
    • China
    • Hong Kong
    • The Republic of Korea
    • Macao
    • Russia
    • Taiwan
    • Vietnam

    So, I'm sorry Aunel, but that region block is permanent. These regions are blocked by PWE due to a large amount of fraud attempts that we see from these areas. That said, we're going to be looking into this a little more, so don't give up all hope.

    I'd like to see an update on this.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited May 2012
    ... What if I don't even -have- a perfect world account? :/
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited May 2012
    Angelight wrote:
    ... What if I don't even -have- a perfect world account? :/

    Hope that they don't eventually make the merger mandatory?

    That's the box I'm in.

    ...actually I think I might have a PW account, because I went to check out their flagship game when news of the acquisition came out. The cash shop turned me off even bothering before it finished downloading, though. I'd really rather have as little to do with PW as possible, so when they gut Cryptic after Neverwinter underperforms and sell them off to another company again, I don't have to worry about getting disentangled.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited May 2012
    Angelight wrote:
    ... What if I don't even -have- a perfect world account? :/

    You make one. When you then log in to the CO website using your new PWE account it will ask you if you want to link it to your Cryptic account. Presto-chango, now you're linked.
    Hope that they don't eventually make the merger mandatory?

    That's the box I'm in.

    ...actually I think I might have a PW account, because I went to check out their flagship game when news of the acquisition came out. The cash shop turned me off even bothering before it finished downloading, though. I'd really rather have as little to do with PW as possible, so when they gut Cryptic after Neverwinter underperforms and sell them off to another company again, I don't have to worry about getting disentangled.

    They've said previously that at some point the merge will be mandatory. Another point is that you need a PWE account to buy Zen (e.g., when it goes on sale), and in order to use that Zen in CO or STO you'll have to be linked.

    Also, the longer you wait to make a PWE account the greater the chance that you won't get a name you like. So far we've been able to keep our Cryptic names in CO and STO (but not Neverwinter unfortunately), but there's no telling if that might change at some point.

    Don't misunderstand me, I have zero love of PWE. Zero. Zilch. Nada. Nien. Zippo, and don't have much confidence in their willingness/ability to properly nuture Cryptic titles, but it's what we got, so we might as well attempt to work with it.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited May 2012
    Mostly for sheer perversity's sake. And my forum handle was apparently taken, but didn't show up as a valid profile ID on the forums for other PW games.

    I'm guessing that it actually read the handle reservation from these forums. So I'm stuck with something else for other PW games.

    Which isn't a problem for me, as I'll never be playing them.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited May 2012
    Mostly for sheer perversity's sake. And my forum handle was apparently taken, but didn't show up as a valid profile ID on the forums for other PW games.

    I'm guessing that it actually read the handle reservation from these forums. So I'm stuck with something else for other PW games.

    Which isn't a problem for me, as I'll never be playing them.

    Yeah, in CO and STO you get to keep your Cryptic handle (at least for now). For everything else PWE-related you get your PWE handle. If you're planning on playing Neverwinter you'll also be stuck with your PWE name as they aren't allowing anyone to use their Cryptic handles anymore, which frankly sucks balls. Like I said, every passing day my disdain for PWE grows and grows.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited May 2012
    Yeah, in CO and STO you get to keep your Cryptic handle (at least for now). For everything else PWE-related you get your PWE handle. If you're planning on playing Neverwinter you'll also be stuck with your PWE name as they aren't allowing anyone to use their Cryptic handles anymore, which frankly sucks balls. Like I said, every passing day my disdain for PWE grows and grows.

    Yeah, I have no intention whatsoever of touching Neverwinter.

    Can't access XMPP now either. Dammit. I used that a lot. "Next couple of weeks" my ****, apparently.

    edit:
    ...and now it works. *stares in distrust*

    Edit of edit:
    Okay, this is just strange. I have to delete and recreate the connection in Trillian every time, or it doesn't work.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited May 2012


    I don"t think there'll be much they can do: it's a pretty standard clause in MMO EULAs that the service can be stopped at any time, without previous mention and with no prejudice to the provider.

    While this is true Cryptic should've done due dilligence in protecting the accounts of its subscribers when they moved to sell the game to a new company. Because I am sure as hell that this isn't covered in the ToS. So yes, you could most likely sue Cryptic for selling the game leading to you loosing access to the servers not because it was stopped but rather because Cryptic sought to make a profit by selling the entire shebang to another company without checking how it would impact on their client/customers. When it's done because of inadverent issues beyond their control like servers not paying for their upkeep or the internet goes down forever then it's covered by ToS/EULA's. When it's done to make a profit It's called negligence. They should've checked but didn't.

    I'd be checking state and federal laws regarding this before moving on anything but pretty sure people should be looking and not saying it's covered in ToS/EULA. This is completely different.

    Once we're forced to merge this is the route I will be taking with the Federal Consumer protection group.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited May 2012
    Ad1 wrote:
    While this is true Cryptic should've done due dilligence in protecting the accounts of its subscribers when they moved to sell the game to a new company. Because I am sure as hell that this isn't covered in the ToS. So yes, you could most likely sue Cryptic for selling the game leading to you loosing access to the servers not because it was stopped but rather because Cryptic sought to make a profit by selling the entire shebang to another company without checking how it would impact on their client/customers. When it's done because of inadverent issues beyond their control like servers not paying for their upkeep or the internet goes down forever then it's covered by ToS/EULA's. When it's done to make a profit It's called negligence. They should've checked but didn't.

    I'd be checking state and federal laws regarding this before moving on anything but pretty sure people should be looking and not saying it's covered in ToS/EULA. This is completely different.

    Once we're forced to merge this is the route I will be taking with the Federal Consumer protection group.

    Cryptic didn't sell the game to a new company. They had no say in the matter, and are not the one's who made any money off of PWE's purchase.

    Negligence is not applicable here.

    What Federal Consumer Protection Group are you referring to ?
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited May 2012
    While I agree with your sentiment and feel upset about this as well (though, I apparently will not be affected as far as I can tell), I'm afraid that may have been covered by the following portions of the [
    <SNIP>
    Standard legal butt covering in case they can't/won't continue to provide you the service you already paid for, for any reason.

    Let's be clear. This is by NO means standard legal fare. What this is is a contract that has not been tested in a court of law. Because everytime a gamer goes to test these contracts they have money thrown at them.

    Go and have a look at contract law. There are principles and doctrines around equity and everytime I read these online 'contracts' I laugh.

    At any point, you don't go after Cryptic for this stuff, as I said before you go after the previous owners of Cryptic who onsold the game and subscribers. They didn't do due dilligence to make sure they were looking after their contracted customers interests.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited May 2012
    Well Atari then, they did make profit out of the deal and negligence would be applicable in that instance.

    Any Federal Consumer Protection group. If you have a complaint contact yours. Enough complaints they start to have a real good look at the company. And when they do usually the media get involved.

    Japan is also looking at banning some of the games that run a concept similar to the freebag. Paying real money via microtransaction for the chance of winning something is considered gambling in some jurisdictions. It crosses the line between buying something to buying a chance for something.

    In North America you may also want to talk to BBB if the business is registered with them and see what kind of feedback they give you.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited May 2012
    Well here's an idea for you...

    When you come to try to merge your Cryptic and PWE accounts, it asks for your Cryptic password but doesn't allow you to paste it in. My passwords are generally a random(ish) collection of numbers, letters and bits and pieces generated by a program which stores them for me and types/pastes them in when required. The chances of remembering them are nil. And there's little chance of typing the things in correctly even if I wrote them down somewhere. Please allow us to paste passwords into ALL password fields.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited June 2012
    I have a question: I have heard that after you link your accounts and buy a subscription to one of the games then you get the subscription for all. Example: Pay for a month sub in CO and get a sub access in STO?
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited June 2012
    So does it mean im a Lifetimer in STO also??? And in every Cryptic/PW game???

    As in heard from a stranger or read it written by a Cryptic/PW employe.
    ...
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited June 2012
    Piper1972 wrote:
    I have a question: I have heard that after you link your accounts and buy a subscription to one of the games then you get the subscription for all. Example: Pay for a month sub in CO and get a sub access in STO?

    You're confusing PWE with SOE.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited June 2012
    FlyingFinn wrote:
    So does it mean im a Lifetimer in STO also??? And in every Cryptic/PW game???

    As in heard from a stranger or read it written by a Cryptic/PW employe.
    ...

    PW don't even has any games with subscription, they are all F2P only, beside the Cryptic games of course.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited June 2012
    I know. And like i'm ever going to play any of PW titles anyway.
    ...
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