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Forums > Home› Champions Online Discussion

Cryptic and PWE Website Integration

Archived PostArchived Post Posts: 1,156,071 Arc User
edited July 2012 in Champions Online Discussion
Hey gang,

As some of you have noticed, last night we took our first step towards integrating the PWE and Cryptic websites and account servers.

What this means to you:

1) If you have a PWE, you can now log in to the website, forums, or game, using that account.

2) If you choose to do this, you may merge your PWE and Cryptic Accounts into one account.
  • When you log into a Cryptic Product with a PWE Account, you will be prompted to either create a new Cryptic Hanlde, or to link your PWE account with an existing Cryptic Account/Handle.
  • You will not be able to link multiple Cryptic accounts to your PWE account.
  • If you do not already have a Cryptic Account, all you will need to do is select a handle, and we'll take care of the rest.

3) If you DO NOT have a PWE account at this time, and do not want to merge the accounts, you do not have to, at this time.

4) Getting Support:

If you have a Cryptic Account, which is not linked to a PWE Account, you will continue to use Cryptic's Support portal at http://support.crypticstudios.com/champions_online, or http://www.champions-online.com/support.

However, if you have a PWE Account, or you have linked your PWE Account to your Cryptic Account, you will use the PWE Support Site at http://support.perfectworld.com/.

Regardless of which site you use, your support tickets regarding Champions Online will still be answered by the Cryptic Studios Support Team.

If you have any questions regarding this, please let me know.

Thanks,

Stormshade
Post edited by Archived Post on
«1345

Comments

  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited January 2012
    Thanks for the explanation, but currently its hard to judge what the potential advantages are for doing this.
    Its sounds like stuff is changing - yet staying the same.... so yeah, kinda hard to judge if this is desirable not knowing PWE's plans for future website, game and account functionality going forwards.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited January 2012
    StormShade wrote:
    [...snip....]

    3) If you DO NOT have a PWE account at this time, and do not want to merge the accounts, you do not have to, at this time.

    [...snip...]

    That's the part that worries me about this change. My handle is already taken in the PWE site and I don't remember my account details from the one time I (briefly) tried PWI years ago, before CO (and might not want to use that account anyways). So I wonder what will happen if/when the time comes when the account merge is no longer optional.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited January 2012
    StormShade wrote:
    Hey gang,

    As some of you have noticed, last night we took our first step towards integrating the PWE and Cryptic websites and account servers.

    What this means to you:

    1) If you have a PWE, you can now log in to the website, forums, or game, using that account.

    2) If you choose to do this, you may merge your PWE and Cryptic Accounts into one account.
    • When you log into a Cryptic Product with a PWE Account, you will be prompted to either create a new Cryptic Hanlde, or to link your PWE account with an existing Cryptic Account/Handle.
    • You will not be able to link multiple Cryptic accounts to your PWE account.
    • If you do not already have a Cryptic Account, all you will need to do is select a handle, and we'll take care of the rest.

    3) If you DO NOT have a PWE account at this time, and do not want to merge the accounts, you do not have to, at this time.

    4) Getting Support:

    If you have a Cryptic Account, which is not linked to a PWE Account, you will continue to use Cryptic's Support portal at http://support.crypticstudios.com/champions_online, or http://www.champions-online.com/support.

    However, if you have a PWE Account, or you have linked your PWE Account to your Cryptic Account, you will use the PWE Support Site at http://support.perfectworld.com/.

    Regardless of which site you use, your support tickets regarding Champions Online will still be answered by the Cryptic Studios Support Team.

    If you have any questions regarding this, please let me know.

    Thanks,

    Stormshade

    I am glad we have some connection from CO website to PWI website. However, I have to wonder why PWI does not have some link about Cryptic games. I think it would be helpful, it shouldn't be a bit of costs adding a few image/pictures.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited January 2012
    Will you guys be bringing back the ability to view you in game Mail through the website. That was very convienent and hope it was not totally lost with the new site integration.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited January 2012
    Hope that region block is not permanent.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited January 2012
    What region are you in?

    Thanks,

    Stormshade
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited January 2012
    Okay, the way I parse that statement about the PWE accounts (with the double use of "at this time") is:

    "What we've been told is that you don't have to have a PWE account if you don't want one. That being said, Perfect World might change their minds one day, and if they do, I don't want to have to wade through seventeen thousand threads screaming, 'YOU SAID THIS WOULD NEVER HAPPEN!!', so here's a couple of conditional phrases just in case."
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited January 2012
    JonSills wrote:
    Okay, the way I parse that statement about the PWE accounts (with the double use of "at this time") is:

    "What we've been told is that you don't have to have a PWE account if you don't want one. That being said, Perfect World might change their minds one day, and if they do, I don't want to have to wade through seventeen thousand threads screaming, 'YOU SAID THIS WOULD NEVER HAPPEN!!', so here's a couple of conditional phrases just in case."

    *falls laughing*
    Perfect picture, I think.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited January 2012
    StormShade wrote:
    What region are you in?
    Russia. This is registration only issue - I can enter game or site freely without any region block.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited January 2012
    StormShade wrote:
    1) If you have a PWE, you can now log in to the website, forums, or game, using that account.

    2) If you choose to do this, you may merge your PWE and Cryptic Accounts into one account.
    • When you log into a Cryptic Product with a PWE Account, you will be prompted to either create a new Cryptic Hanlde, or to link your PWE account with an existing Cryptic Account/Handle.

    Ok .. this makes me nervous :

    Attachment not found.

    What does that really mean for my LTA or for using the C-Store ? Will that all now work via PWE ?
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited January 2012
    Ok iva tried it out and merged my accounts , saying I always use a pay as you go credit card thingy (or is it a debit card??) so loool even if someone hacks and gets those details they ain't getting jack...I still reckon its 100% more safe than SoE accounts :P

    Logged in... toons are ok ..friend list fine.... mail still there..used the C-store.... all good.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited January 2012
    Sorry, but I'll probably wait to merge until they make me, much like WoW with Battlenet...

    First, the Cryptic system has never let me down. Why switch?

    Second, I don't currently play any PWE games so I have no need for an account.

    Finally, it's new. There's a high possibility of bugs, glitches, errors, whatever. I'm gonna let some other poor soul help them iron out the system before I even think of giving it a shot.

    Now, when bribes become involved, all bets are off. CO is the ONLY reason I have a Steam account...

    I'm a sucker for that crap...

    :)
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited January 2012
    Aunel wrote:
    Russia. This is registration only issue - I can enter game or site freely without any region block.

    Thanks, I'll look into this.
    Beldin2 wrote:
    Ok .. this makes me nervous :

    Attachment not found.

    What does that really mean for my LTA or for using the C-Store ? Will that all now work via PWE ?

    Yes. :D I actually merged my own account earlier today with no issues. I still have access to the game, and forums, and my Cryptic Point balance remained the same.

    Thanks,

    Stormshade

    P.S. Yes, I have a Cryptic Point Balance, just like you guys do.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited January 2012
    StormShade wrote:
    Yes. :D I actually merged my own account earlier today with no issues. I still have access to the game, and forums, and my Cryptic Point balance remained the same.

    Thanks,

    Stormshade

    P.S. Yes, I have a Cryptic Point Balance, just like you guys do.

    Hmmm .. ok. I still think i better wait since CO is also really integrated into the PWE website ;)
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited January 2012
    Nepht wrote:
    Ok iva tried it out and merged my accounts , saying I always use a pay as you go credit card thingy (or is it a debit card??) so loool even if someone hacks and gets those details they ain't getting jack...I still reckon its 100% more safe than SoE accounts :P

    Logged in... toons are ok ..friend list fine.... mail still there..used the C-store.... all good.

    Did you use the same @handle you use here, or a different one? Mine's already taken (since waaay before PWE's purchase of Crytpic) so I'm kinda wondering what happens when you have different handles.
    • How the loging process works: Use the other handle all the time? (Which would require me to use something different from what Ive been using in every other game Ive actively played for years now)
    • @Handle Appearance: Would the PWE @handle appear now at any point in Cryptic's games?
    • Any other effects this may have on my account since the names won't match
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited January 2012
    VisionStorm wrote:
    Did you use the same @handle you use here, or a different one? Mine's already taken (since waaay before PWE's purchase of Crytpic) so I'm kinda wondering what happens when you have different handles.
    • How the loging process works: Use the other handle all the time? (Which would require me to use something different from what Ive been using in every other game Ive actively played for years now)
    • @Handle Appearance: Would the PWE @handle appear now at any point in Cryptic's games?
    • Any other effects this may have on my account since the names won't match


    Same @handle :P why u think i use nepht no one thinks of that if its nepht its me :D
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited January 2012
    Also if you go on PWE website, you do see all Cryptic games on their website now.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited January 2012
    Holloweaver wrote:
    Also if you go on PWE website, you do see all Cryptic games on their website now.

    Great, I didn't notice it at first. Great move. Hopefully, it will help to promote the game :D
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited January 2012
    Holloweaver wrote:
    Also if you go on PWE website, you do see all Cryptic games on their website now.

    Ah .. so they also changed that in the last hours, since it wasn't there when i had a look yesterday
    where i also thought : its really time they do that ;)
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited January 2012
    I have to say I'm wary of giving my personal info, including credit card information, to a company that's headquartered in a country with a totalitarian government. Of course, with Perfect World's acquisition of Cryptic the horse has already bolted, but somehow merging my Cryptic account with PWEs makes it seem more final. It doesn't help that I have personal experience with PRC business ethics, as a friend's business fell victim to industrial espionage by a Chinese company, and a second one has had their products cloned.

    I guess it makes me a racist of some sort, but I have zero trust in PWE, and will be discontinuing my subscription at the moment we're forced to transition to only using PWE accounts.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited January 2012
    Holloweaver wrote:
    Also if you go on PWE website, you do see all Cryptic games on their website now.

    How out of place do the cryptic games look on that webpage.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited January 2012
    Lohr wrote:
    How out of place do the cryptic games look on that webpage.

    Many of PWE's games seems to take place in a fantasy setting. With the exception of Neverwinter, I'd say that Champions Online and Star Trek Online seems very out of place in comparison.

    Regardless, I hope that we will see more players now!
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited January 2012
    Holloweaver wrote:
    Also if you go on PWE website, you do see all Cryptic games on their website now.
    Yeah, they weren't there yesterday.
    Glad they're finally linked.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited January 2012
    StormShade wrote:

    P.S. Yes, I have a Cryptic Point Balance, just like you guys do.

    Always wondered what you Devs were paid in :P

    I'm going to give merging a go over my weekend. Post here for how it turns out. Looking forward to checking out some other PW games.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited January 2012
    I'll make a new thread about this, but since you were the one to introduce us to the feature Stormshade, I'll post here too.

    I noticed I can no longer use my account to log to Pidgin. It was the Cryptic one and the new PWE ID doesn't let me connect...

    Note: I have no problem accessing the game / PTS. I already filed a ticket which was nicely and promptly dismissed as "We do not support 3rd party software"... Nice, still that XMPP access to the chat IS a feature from the game, soooooo...

    Any help you can provide?
    Like a new domain name or something? (To replace Crypticspace.com, if need be)
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited January 2012
    Hey gang,

    So a couple of quick things:

    1) The following Regions will not be able to access Champions once the account merger is fully completed:
    • China
    • Hong Kong
    • The Republic of Korea
    • Macao
    • Russia
    • Taiwan
    • Vietnam

    So, I'm sorry Aunel, but that region block is permanent. These regions are blocked by PWE due to a large amount of fraud attempts that we see from these areas. That said, we're going to be looking into this a little more, so don't give up all hope.

    2)
    Meredy_Redleaf wrote:
    I'll make a new thread about this, but since you were the one to introduce us to the feature Stormshade, I'll post here too.

    I noticed I can no longer use my account to log to Pidgin. It was the Cryptic one and the new PWE ID doesn't let me connect...

    Note: I have no problem accessing the game / PTS. I already filed a ticket which was nicely and promptly dismissed as "We do not support 3rd party software"... Nice, still that XMPP access to the chat IS a feature from the game, soooooo...

    Any help you can provide?
    Like a new domain name or something? (To replace Crypticspace.com, if need be)

    XMPP access is not supported by Cryptic Studios as it remains in its Beta state.

    That said, I've been assured that access to this service will be restored to individuals who have merged their accounts sometime very soon. The guys in charge of it tell me we should see an update within the next couple of weeks. I've asked them to keep me updated, so I'll let you know once functionality has been restored for you.

    Thanks,

    Stormshade
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited January 2012
    Wait...what? Are we going to be forced to merge accounts???
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited January 2012
    My question on this though.

    Will XMPP ever come out of beta? It is a vital tool for a lot of folks as most can connect from work. I know I don't have to justify, you guys know more than we do how much it is used. Would just like to see it out of beta is all.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited January 2012
    When I logged into my cryptic account today, I couldn't access any of my characters. I didn't even see an option. When I went to the cryptic store from the home page, while logged in, I had a message saying that I have no active characters. I logged into the actual game, and my characters are all there. I don't know if this issue was caused by the PWE change, but I just wanted to state that I can't see any of my characters when I log in through the CO website.

    Also, when I am logged in through the site, and I go to the cryptic store, all of the things I've purchased in the past are purchasable for me again. Example, I bought the geo armor costume set a very long time ago, but it is purchasable for me again on the CO website. So, I could easily duplicate a purchase.

    just thought I would mention these two things.

    Thanks.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited January 2012
    CaptainFabulous wrote:
    Wait...what? Are we going to be forced to merge accounts???
    Yeah, i'd like comfirmation on this also :mad:
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited January 2012
    tbfan wrote:
    When I logged into my cryptic account today, I couldn't access any of my characters. I didn't even see an option. When I went to the cryptic store from the home page, while logged in, I had a message saying that I have no active characters. I logged into the actual game, and my characters are all there. I don't know if this issue was caused by the PWE change, but I just wanted to state that I can't see any of my characters when I log in through the CO website.

    Also, when I am logged in through the site, and I go to the cryptic store, all of the things I've purchased in the past are purchasable for me again. Example, I bought the geo armor costume set a very long time ago, but it is purchasable for me again on the CO website. So, I could easily duplicate a purchase.

    just thought I would mention these two things.

    Thanks.

    This happens when you haven't logged into the game for awhile. Once you do enter the game and your characters are retrieved the website and website-based c-store should work properly again.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited January 2012
    CaptainFabulous wrote:
    This happens when you haven't logged into the game for awhile. Once you do enter the game and your characters are retrieved the website and website-based c-store should work properly again.

    Yes, thanks.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited January 2012
    I believe, but could be wrong, anything you have purchased in the past will always be available for you to get again.

    In STO they are character unlocks and are always available. I would assume they are the same in CO. Once STO went F2P any new items purchased were character based and not account.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited January 2012
    GraveFatal1ty wrote:
    I believe, but could be wrong, anything you have purchased in the past will always be available for you to get again.

    In STO they are character unlocks and are always available. I would assume they are the same in CO. Once STO went F2P any new items purchased were character based and not account.

    It depends upon the item. Things that are account-based like travel powers and costumes you can only purchase once. Things that are character-based like consumables and devices can be purchased repeatedly as desired.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited January 2012
    StormShade wrote:
    2)

    XMPP access is not supported by Cryptic Studios as it remains in its Beta state.

    That said, I've been assured that access to this service will be restored to individuals who have merged their accounts sometime very soon. The guys in charge of it tell me we should see an update within the next couple of weeks. I've asked them to keep me updated, so I'll let you know once functionality has been restored for you.

    Thanks,

    Stormshade

    I hope so.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited January 2012
    StormShade wrote:
    Hey gang,

    So a couple of quick things:

    1) The following Regions will not be able to access Champions once the account merger is fully completed:
    • China
    • Hong Kong
    • The Republic of Korea
    • Macao
    • Russia
    • Taiwan
    • Vietnam

    So, I'm sorry Aunel, but that region block is permanent. These regions are blocked by PWE due to a large amount of fraud attempts that we see from these areas. That said, we're going to be looking into this a little more, so don't give up all hope.

    What will happen with players from those areas that already have a LTS or have otherwise spent a significant amount on the game prior to this change?

    Also, I think there should be a disclaimer somewhere if there is a chance that people from those areas may have their purchases locked out if/when merging Cryptic accounts with PWE is no longer merely optional (don't know if there is one already).
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited January 2012
    StormShade wrote:
    Hey gang,

    So a couple of quick things:

    1) The following Regions will not be able to access Champions once the account merger is fully completed:
    • China
    • Hong Kong
    • The Republic of Korea
    • Macao
    • Russia
    • Taiwan
    • Vietnam

    So, I'm sorry Aunel, but that region block is permanent. These regions are blocked by PWE due to a large amount of fraud attempts that we see from these areas. That said, we're going to be looking into this a little more, so don't give up all hope.

    Emm... wonder how many lifers are going to be upset, and if there is any legal recourse for them. (I'm not saying that they should, but I just wonder.)

    I also wonder how many instances of "worlds" we'll be losing. 1 or 2.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited January 2012
    MissingMinds wrote:
    Emm... wonder how many lifers are going to be upset, and if there is any legal recourse for them. (I'm not saying that they should, but I just wonder.)

    I also wonder how many instances of "worlds" we'll be losing. 1 or 2.

    I don"t think there'll be much they can do: it's a pretty standard clause in MMO EULAs that the service can be stopped at any time, without previous mention and with no prejudice to the provider.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited January 2012
    StormShade wrote:
      [*]China
      [*]Hong Kong
      [*]The Republic of Korea
      [*]Macao
      [*]Russia
      [*]Taiwan
      [*]Vietnam


      [...]
      These regions are blocked by PWE due to a large amount of fraud attempts that we see from these areas.
      Am I the only one more than surprised by this?
    • Archived PostArchived Post Posts: 1,156,071 Arc User
      edited January 2012
      Sauria_Lizard wrote:
      Am I the only one more than surprised by this?

      I'm not. While I can't attest for the fraud factor, many of these countries have very strict laws regarding video games and most times it's simply easier to block access than it is to try and work within their rules and regulations.
    • Archived PostArchived Post Posts: 1,156,071 Arc User
      edited January 2012
      Sauria_Lizard wrote:
      Am I the only one more than surprised by this?
      I was more amused than surprised, really. :)
    • Archived PostArchived Post Posts: 1,156,071 Arc User
      edited January 2012
      CaptainFabulous wrote:
      I'm not. While I can't attest for the fraud factor, many of these countries have very strict laws regarding video games and most times it's simply easier to block access than it is to try and work within their rules and regulations.
      I was more thinking about a CHINESE company blocking IPs from CHINA.:D
    • Archived PostArchived Post Posts: 1,156,071 Arc User
      edited January 2012
      Sauria_Lizard wrote:
      I was more thinking about a CHINESE company blocking IPs from CHINA.:D

      PWE is the N.A. branch. So it a U.S. company blocking IPs from China.
    • Archived PostArchived Post Posts: 1,156,071 Arc User
      edited January 2012
      CaptainFabulous wrote:
      Wait...what? Are we going to be forced to merge accounts???

      Forced is a big word.
      This account merge makes sense since PWE bought Cryptic Studios, i.e. since May 2011.

      But a sticky note announcing more clearly this upcoming account merge would be good.
    • Archived PostArchived Post Posts: 1,156,071 Arc User
      edited January 2012
      MissingMinds wrote:
      PWE is the N.A. branch. So it a U.S. company blocking IPs from China.

      Could it be the case they are thinking in other publisher(same comglomerate) for Asia. :confused:

      Anyway, I feel bad for people who got caught into these ip blocks.
    • Archived PostArchived Post Posts: 1,156,071 Arc User
      edited January 2012
      Sauria_Lizard wrote:
      I was more thinking about a CHINESE company blocking IPs from CHINA.:D

      Not the first time I've seen such oddities. Megaupload is a Hong Kong-based company... and they block Hong Kong IPs from using their service.

      That being said, I'm damn glad I chose not to integrate my account, being in Hong Kong and all that. I just hit 200 days on my lifetime account, so I'm pretty far from getting my money's worth and it would be unpleasant to be banned from the game for no good reason.
    • Archived PostArchived Post Posts: 1,156,071 Arc User
      edited January 2012
      gandales wrote:
      Could it be the case they are thinking in other publisher(same comglomerate) for Asia. :confused

      This would be my guess.

      From what I've seen just passively observing the gaming industry over the past decade, a fair amount of the time what happens is this:

      Company A has rights to Game B in Region C. However in Region D Company E has rights, not Company A, so Company A has to block access from Region D so that Company E can force people onto their servers. They do this because Company F has the overall rights to say who gets distribution rights where, and has made an agreement with Company A and Company E that stipulates as much.

      Thaaaaaaat said that doesn't in and of itself mean the fraud thing isn't a factor either - it's possible/probable that it's also a consideration and that another company that's more local will be better equipped to deal with that problem.

      ---

      All that said, I'm hardly an expert, this is just what I've gleaned sitting by the wayside < . .> I could be completely off base, and if I am, I am sorry.
    • Archived PostArchived Post Posts: 1,156,071 Arc User
      edited January 2012
      CaptainFabulous wrote:
      Wait...what? Are we going to be forced to merge accounts???

      At some point, yes, you will need to merge accounts.
      Sauria_Lizard wrote:
      Am I the only one more than surprised by this?

      You should not be surprised at all that Perfect World Entertainment blocks China as a Region. Especially when Perfect World is owned by a company, with the same name, which happens to provide the precise services we provide, to China. Essentially, Chinese players can still play most of PWE's offerings, as they all are ran by the parent company is China as well.

      The US based company is who owns Cryptic, and it's entirely possible that the parent company based in China may at some point pick up Champs to serve it's customers in China.

      Thanks,

      Stormshade
    • Archived PostArchived Post Posts: 1,156,071 Arc User
      edited January 2012
      I really hope they don't ban out all the chinese players. Pandaman is a buddy of mine...
    • Archived PostArchived Post Posts: 1,156,071 Arc User
      edited January 2012
      StormShade wrote:
      Hey gang,

      So a couple of quick things:

      1) The following Regions will not be able to access Champions once the account merger is fully completed:
      • China
      • Hong Kong
      • The Republic of Korea
      • Macao
      • Russia
      • Taiwan
      • Vietnam

      So, I'm sorry Aunel, but that region block is permanent. These regions are blocked by PWE due to a large amount of fraud attempts that we see from these areas. That said, we're going to be looking into this a little more, so don't give up all hope.


      OK .... Champions? The website or whole game? If the game is blocked, then what will be your plan to return paid fees which include Gold-Sub and C-store points)? If no money is going to be returned, then may I consider the block action as a crime? 'Cause money is paid and uses cannot enjoy the services. You need to announce the new much earilier (6 months eariler....ex: if I just paid 6 months yesterday, and I know I'm going to be block very soon) and let players from those regions have chance to manage money and stop paying.
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