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What is the Arc Client?
Install Arc

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  • According to the Mod's this issue is being worked on by the dev's of the game. I have a similar issue, but its my arm slot instead of a bag slot, cant equip nothing in it, dont get any stats or set bonuses from the slot, get Error Item Not Found and selecting it crashes my xbox back to dashboard. Its been over a month,…
  • Sucks for them that the Support Staff sends everyone to the forums then. Ive read everything that I can about the issue I am having, both on this site and others. There is no way for a player to fix a bugged out item slot. I try to get help on from support, they send me to the forums, forums state they cant do nothing, the…
  • No, you cant read. I didnt use a in-game support ticket, they didnt bother reading the post and assumed I did. I've been using the support system thru their website, and they keep sending me to the forums.
  • Two and a half weeks with no response from any support, after a week and a half they closed my ticket without reason, and every time I ask on their twitter feed all they say is thanks for your patience. Two and a half weeks isnt patience, its frustration and anger. 1-3 days ticket response time according to them is…
  • Day 10, they closed my ticket with no solution, posted to their twitter wall "thank you for being patient"..... are you ****ing kidding me!
  • alot of people farm epic pirate king for the drops, but its been overfarmed and the prices are dropping, epic shores of tuern has several boe's that drop worth 40-400k, get a good group and do speed runs. the guy i normally run with has seen 5 artifact belts drop on top of all the rings and necks in just the last few days…
  • Finally got a response from customer support on this issue halfway thru day 10 of my ticket. They cant fix the error and are waiting to hear back from the developer on the issue. "Hello, Unfortunately, you will have to wait for the developers to investigate the issue, and we apologize for the inconvenience. Regards,…
  • I didnt have mine transmuted. I was using the Greater Black Dragon Glyph with several procs off it. Everyone that seems to have the issue so far thats been a non transmuted issue has either been a trickster rogue or a hunter ranger. So it might be a class related issue
  • leave it in when you log out of the game, come back and see if your still able to use them
  • Im honestly too disappointed in the game to play right now, I check in a few times a day to see if they have fixed the issue. When they eventually do fix the issue, there had better compensate the players well for the time lost. Im losing 300-450k ad a day from farming.
  • Theres already multiple bug reports for it, they already know the specific cause and how to repeat it. Grab yourself a set of draconic bracers, add glyph to overload slot, logout, log back in. Gear bugged. Its been well over a week at this point. I had a issue with the Lair of Lostmauth bug, just added it to my existing…
  • when are you going to fix the issue with draconic bracers? I know of over a dozen people that have been waiting for ticket responses for over a week, myself included, so that we can use our bracers slots again
  • Its literally been a full week since I submitted my ticket on arcgames.com. I got a response back this morning, finally. A automated ****ing message saying to please post a bug report on the forums regarding the issue. I replied linking all the bug reports already on the issue. Neverwinter/Arc/Perfectworld/Etc Customer…
  • Its been a week, I got a response finally today on my ticket, a automated Please post on our forums a bug report about your problem. Really......... So I replied with the links to every post about this issue already
  • I feel ya, without my gloves im sitting at 12.1k, I dont get booted from anything because all ive been running is normal shores of tuern and the dragon dailys. would rather be running epic shores. Ive gotten over 150 completions of shores on normal with 2 gems to show for it. havent seen any of the +6 weapons or belts yet.…
  • I submitted a arcgames.com ticket over 5 days ago. Last I checked thats a bit more than 24-48 hours
  • Im about to put in another ticket for my current one, since its been 5 days with no response, so im assuming there is a bug with my ticket
  • just up the loot threshold, whoever is leader has to hit select, hit A on their portrait and set the threshold higher so you dont roll on greens.
  • Ive had a ticket in for 4 days for this exact same problem, the forum is littered with this same issue. it sucks, im missing over 1k gs because of this bug and cant run epic shores or lostmauth because of it