Just what are the minimum requirements for STO?
On my desktop, I have no issues, though my laptop is another thing... I used to be able to play on it, though now I get an error message saying that I need a graphics card that "Supports DirectX Hardware Feature Level 10 or higher"...
Time of this report: 5/5/2019, 12:51:33
Machine name: MINI-MERLIN
Machine Id: {2ABC17DB-924B-4671-B23D-05B3EF811C43}
Operating System: Windows 10 Home 64-bit (10.0, Build 17134) (17134.rs4_release.180410-1804)
Language: English (Regional Setting: English)
System Manufacturer: LENOVO
System Model: 80E3
BIOS: A2CN27WW(V1.09) (type: UEFI)
Processor: AMD A8-6410 APU with AMD Radeon R5 Graphics (4 CPUs), ~2.0GHz
Memory: 6144MB RAM
Available OS Memory: 5080MB RAM
Page File: 3788MB used, 2827MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.17134.0001 64bit Unicode
Any idea, what gives?
Comments
Disable in Bios Onboard GFX Card if avaible
(Or and) disable ind Windows the weaker (onboard) GFX Card in Device Manager then reboot
Then should it work again !
System Information
------------------
Time of this report: 7/28/2019
Machine name: DELL
Operating System: Windows 8.1 Pro 64-bit (6.3, Build 9600) (9600.winblue_ltsb)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Vostro 200
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: Intel(R) Pentium(R) Dual CPU E2180 @ 2.00GHz (2 CPUs), ~2.0GHz
Memory: 3072MB RAM
Available OS Memory: 3062MB RAM
Page File: 4132MB used, 823MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.03 64bit Unicode
------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
---------------
Card name: Intel(R) G33/G31 Express Chipset Family (Microsoft Corporation - WDDM 1.0)
Manufacturer: Intel Corporation
Chip type: Intel(R) GMA 3100
DAC type: Internal
Device Type: Full Device
Device Key: Enum\PCI\VEN_8086&DEV_29C2&SUBSYS&REV_02
Display Memory: 256 MB
Dedicated Memory: 0 MB
Shared Memory: 256 MB
Current Mode: 1280 x 1024 (32 bit) (60Hz)
Monitor Name: HP vp17 LCD Monitor
Monitor Model: HP vp17
Monitor Id: HWP2699
Native Mode: 1280 x 1024(p) (60.020Hz)
Output Type: HD15
Driver Name: igdumd64.dll,igdumd32
Driver File Version: 8.14. (English)
Driver Version: 8.15.
DDI Version: 9Ex
Feature Levels: 9.1
Driver Model: WDDM 1.0
Graphics Preemption: DMA
Compute Preemption: DMA
Miracast: Not Supported
Hybrid Graphics GPU: Not Applicable
Power P-states: Not Applicable
Driver Attributes: Final Retail
Driver Date/Size: 10/2012 5508224 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Rank Of Driver: 00DE2001
Video Accel: ModeMPEG2_A ModeMPEG2_C
DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_MOCOMP
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
-------------
Sound Devices
-------------
Description: Headphones (High Definition Audio Device)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS&REV_1000
Manufacturer ID: 1
Product ID: 65535
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.03 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 8/2013 395776 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
---------------------
Sound Capture Devices
---------------------
---------------------
Video Capture Devices
Number of Devices: 0
---------------------
-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: USB Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x0461, 0x0010
FF Driver: n/a
Device Name: USB Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x0461, 0x0010
FF Driver: n/a
Device Name: Rock Candy Wireless Mouse
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x0E6F, 0x0148
FF Driver: n/a
Device Name: Rock Candy Wireless Mouse
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x0E6F, 0x0148
FF Driver: n/a
Poll w/ Interrupt: No
-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x293C
| Matching Device ID: USB\ROOT_HUB20
| Service: usbhub
| Driver: usbhub.sys, 9/2017 461144 bytes
| Driver: usbd.sys, 10/2015 27992 bytes
----------------
Gameport Devices
----------------
------------
PS/2 Devices
------------
+ HID Keyboard Device
| Vendor/Product ID: 0x0E6F, 0x0148
| Matching Device ID: HID_DEVICE_SYSTEM_KEYBOARD
| Service: kbdhid
| Driver: kbdhid.sys, 11/2014 32256 bytes
| Driver: kbdclass.sys, 11/2014 59712 bytes
|
+ HID Keyboard Device
| Vendor/Product ID: 0x0461, 0x0010
| Matching Device ID: HID_DEVICE_SYSTEM_KEYBOARD
| Service: kbdhid
| Driver: kbdhid.sys, 11/2014 32256 bytes
| Driver: kbdclass.sys, 11/2014 59712 bytes
|
+ HID-compliant mouse
| Vendor/Product ID: 0x0E6F, 0x0148
| Matching Device ID: HID_DEVICE_SYSTEM_MOUSE
| Service: mouhid
| Driver: mouhid.sys, 11/2014 30208 bytes
| Driver: mouclass.sys, 11/2014 51008 bytes
------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 244.0 GB
Total Space: 304.9 GB
File System: NTFS
Model: WDC WD3200AAKS ATA Device
Drive: D:
Model: HL-DT-ST DVD-ROM GDRH10N ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.03 (English), 12/2017 165376 bytes
--------------
System Devices
--------------
Name: Intel(R) ICH9 Family USB Universal Host Controller - 2934
Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.03 (English), 10/2015 37376 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.03 (English), 5/2018 439640 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.03 (English), 9/2017 461144 bytes
Name: Intel(R) 82562V-2 10/100 Network Connection
Driver: C:\Windows\system32\DRIVERS\e1e6032e.sys, 9.13 (English), 6/2013 300544 bytes
Name: Intel(R) ICH9 Family USB Universal Host Controller - 2937
Name: Standard Dual Channel PCI IDE Controller
Name: Intel(R) G33/G31/P35/P31 Express Chipset PCI Express Root Port - 29C1
Name: High Definition Audio Controller
Name: Intel(R) ICH9 Family USB Universal Host Controller - 2935
Name: Intel(R) ICH9 Family USB Universal Host Controller - 2938
Chip type: Intel(R) GMA 3100
You Graphic Cards Support only Direct x 10 with Intel Beta Drivers !!!
Install Orginal Intel Beta Drivers for your Graphic Card !
its a 700.00 laptop, it has a m2 250gb hd, and 8 gb ram, but leaves an open bay for an extra hard drive and 1 open memory slot for easy ram upgrade. I added another 250gb SSD and 1 tb external drive and 16gb additional ram to mine.
Just in case any STO players were trying to decide on a new laptop.
The R5 Graphics are lacking, since recent updates. I struggled with STO with R6 graphics. R7 graphics and up were what was needed.