I've never had a problem like this either. I'm also getting error messages when trying to submit a ticket. I wonder if there might be lots of other people having the same issue. Never heard of having to re-activate an account - that sounds scary. I wonder if there have been security issues? I wonder if some thief has my…
I tried a PayPal charge of $10 as a test and it went through - the Zen was available to my character. Then I did a $50 charge and it also went through. The direct credit card processing (an additional $50) is what's still listed as "Processing" so obviously something is wrong there. Like you, I hate sending a chargeback on…