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What is the Arc Client?
Install Arc

sardaxx Arc User

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  • imho they are not only greedy, but use illegal tactics to make money. I had wrongful charges on my account. When I confronted them about it they claimed they could only go back so far to credit me and the companies that were charging were all reliable yada yada. I could take it up w/ them yada yada. As I called around…
    in oh man :( Comment by sardaxx August 2013
  • This makes no sense to me at all, but I am back online (no thanks to cryptic or arc). Many thanks to those that tried to help me and lharrs. This solved the window not opening AND allowed me to log on as well. (Arc has been removed from my machine). It did not work exactly as he said. Instead of using the arrow keys to…
    in oh man :( Comment by sardaxx August 2013
  • also, if its my internet connection why is it reinstalling the game appears to provide an immediate temporary fix?
    in oh man :( Comment by sardaxx August 2013
  • I do have Verizon DSL. But I've been using it and have not experienced these problems until recently? Microsoft Windows [Version 6.1.7601] Copyright (c) 2009 Microsoft Corporation. All rights reserved. C:\Users\William Coyne>tracert patchserver.crypticstudios.com Tracing route to patchserver.crypticstudios.com…
    in oh man :( Comment by sardaxx August 2013
  • I saw where you could uninstall ARC. I did that but it did not help with this issue. The machine has been asking if its ok to have cryptic making changes to my hard drive over the last couple days... I have admin rights on the account I use. I would re-load the game, but if this is only going to happen again I don't see…
    in oh man :( Comment by sardaxx August 2013
  • I went into the game folder star trek online > live > and clicked on the game client file.. it went full screen and asked me for my password but times out trying to connect to the network. My internet is connected. Lag in some places, particularly Romulus and the Academy, seems to be worse lately too :(
    in oh man :( Comment by sardaxx August 2013
  • Thanks for the replies. Arc does not do anything for me, it says much about cryptic to have it forced down our throat. So does the lack of a telephone support number. I am having second thoughts about my recent investment :(
    in oh man :( Comment by sardaxx August 2013
  • MZ? ?? ? @ ? ? ?!?L?!This program cannot be run in DOS mode. $ %<J?a]$?a]$?a]$?m?J?Y]$?m?I?c]$?F?Y?l]$?a]%??]$?F?_?h]$?F?I?]$?F?^?`]$?F?J?Z]$?F?Z?O]$?F?X?`]$?F?\?`]$?Richa]$? PE L ?xF ? ! ? ? | ? ` gg @ ? c ?? d ? ? ? ?% ? T? ?y @ ? .text 3* ? `.data ?? ? H ? @ ?.rsrc ? ? ? @ @.reloc ?? ? ? ? @ B ?? ?? |? ? 2? ? "? ?? ? ?…
    in oh man :( Comment by sardaxx August 2013
  • This was a separate issue yesterday: 130815 19:40:45 38 [1] ESC : The patchclientlib is internally recording error code : 36\nA file was locked that could not be open for writing - Could not rename file that could not be overwritten (C:/Program Files/Perfect World Entertainment/Star Trek Online_en/Star Trek…
    in oh man :( Comment by sardaxx August 2013
  • Prefentry SystemSpecs.Aticrossfiregpucount 0 Prefentry SystemSpecs.Audiodrivername Prefentry SystemSpecs.Audiodriveroutput Prefentry SystemSpecs.Audiodriverversion Prefentry SystemSpecs.Audiox64checkskipped 0 Prefentry SystemSpecs.Computername XXXXXXXX Prefentry SystemSpecs.Cpucachesize 0 Prefentry…
    in oh man :( Comment by sardaxx August 2013
  • I am not at home right now.. playing while visiting family in Severna Park MD Microsoft Windows [Version 6.1.7601] Copyright (c) 2009 Microsoft Corporation. All rights reserved. C:\Users\Coyne>tracert patchserver.crypticstudios.com Tracing route to patchserver.crypticstudios.com [208.95.185.41] over a maximum of 30 hops: 1…
  • If they can't do anything about it, it would be fine but I would be nice to hear something from them. I'd like to know if / when we could expect some sort of resolution to our problem. or do we need to find something else to do.
  • Nothing from game support? they don't work weekends?
  • I created another federation character and could not log on with it either. The Klingon still works.. weird. *edit* I tried to play a mission with the Klingon, now he no longer works either.
  • I had another problem with the same character in the same area last night (Bajor). I went into the holodeck to fight the shapeshifter and still had one in my personal inventory. When the simulation ended I no longer had my shapeshifter :(
  • When I first try to log on it informs me there was an error trying to start my character in that area (or something like that) would I like to start in safe mode. I've tried both modes. then it says timed out. Thanks for the replies.
  • It would appear it might just be my federation character. I can get on with my Klingon. Does tech support review these forums?
  • Speaking specifically about this site: http://www.iamcdkey.com/index.php?main_page=product_info&products_id=187 'Star Trek Online Collector's Edition Cd Key $9.85 This is just one CD Key, brand new and un-registered. (All products scanned from brand new units! Code or picture will be sent by E-mail.) Buyer should have one…
  • I have seen a couple places advertising just the code and claiming you can get the benefits that way. Is this a scam?