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What is the Arc Client?
Install Arc
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mattpux Arc User
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Still can't connect, and as for the error message, if it were a problem on our end (like the error messages always insultingly claim) then we would have no internet connection to be on these forums to send the pointless tracert.
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I had the same problem, it used to be simple and straight forward, then they changed to this stupid idiotic arc sh** for no reason, I downloaded the old setup.exe from the popular game file sharing site, then let it do the big update. I'm not wasting my time with the pointless support when they always try saying it's a…
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Firstly, not everyone who experiences problems uses the forum, so you cannot just randomly speculate that the majority is not lagging. Secondly people from all different countries are having the connection problems, so unless all these people have all the same programs installed on their systems, the same OS, same…
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I just love how excellent the customer service is with Cryptic/Perfect World. All the announcements explaining the current problems, all the helpful tech support we receive from the highly trained specialists that always do their best to help and never blame it on a problem with our computers or ISP's. But the most amazing…
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I'm having the same problem. Close the game and get the 5899mb patch which never completes. I left it run for 4 hours, it reached 75% then closed itself with an error message that also closed itself before I could even check it.
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My apologies, I should of mentioned I've also tried that, the exact same thing happens. With the exception that I then end up getting a "CrypticError" icon appear on my desktop.
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Glad I'm not alone. I wish I never payed for Legacy pack now. They want our money but don't want to help us when we can't enjoy the game to it's full potential. And their tech support act like they read of scripts. "try restarting your computer". What the hell will that do?? If it was a problem on my end, I would be the…
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Severe lag, rubber banding and server crashes due to being overloaded with more than one game. What's next? Run all games and sites on one server and expect us to thank you? Stop being cheap and buy some new servers. You make more than enough money.
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Just thought I'd give everyone a laugh with the top quality of tech support at SRO. This is a response I got for complaining of lag, unsurprisingly they blame the lag on my end not theirs LOL!! I can play any game I have on full graphic settings including Arma 2 and World of Tanks and not lag, but according to "Perfect…
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I have started getting lag since the last server downtime and I'm also being disconnected regularly. And before blame is assigned to my end, no other online game lags, just this. Tracing route to patchserver.crypticstudios.com [208.95.185.41] over a maximum of 30 hops: Tracert 1 <1 ms 1 ms <1 ms SkyRouter.Home…