I have a similar bug, both for playable and boff fem cardassians. If I choose head option 1, the eye sliders don't work properly. Only the eyeballs themselves change position or shape, the rest of the face doesn't. Likewise, no matter how I change the shoulder sliders, the shoulders remain very narrow.
Can confirm. If you buy the Cardassians as playable, you can buy common Cardassian boffs in those stores. Unfortunatly, no word if you can get them as anything other than common rarity.
You guys should consider yourselves lucky. At least the game loads for you. For me, it keeps crashing immediatly upon launch 90% of the time ever since the winter event ended. It's been days since I managed to play it at all.
Short term: A reputation project which allows you to turn in unused STF gear in exchange for marks. You see, if you no longer need a certain piece of STF gear (or any special reputation gear), you're stuck with it. It costed you a lot of marks and the only way to get rid of it is to sell it for "a few" EC. You can't sell…