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Forums > Home› Support› PC, Network, and Other Technical Issues› Windows and General: PC, Network, and Other Technical Issues

{RESOLVED]login Issue - Arc login works fine, STO doesnt.

simon#5911 simon
simon#5911
 Member Posts: 3 Arc User
edited September 2022 in Windows and General: PC, Network, and Other Technical Issues
[RESOLVED] IGNORE
Anyone got login issues?

- Was playing without issue, changed character and was logged out on the change button (unusual)
- tried to login, got "invalid UID and PWD"
- Closed STO, checked forum for issues, nothing
- Loaded STO , still cant login
- Reset Password via STO splash screen, change all went fine, new password works in ARC.
- STO still wont let me login.
- Arc account shows no issues, no email, no problems, can login and use forums, supports, etc.
- Reset PWD several times, tried original passwords, all resets went through fine.
- No warning, no emails, no problems identified
- But still cant login to STO, "Invalid UID and PWD" every time, despite the same UID and PWD working fine on ARC, including with resets.

Comments

  • simon#5911 simon
    simon#5911
         Member Posts: 3 Arc User
    Ticket has also been created.
  • ward101#8752 ward101
    ward101#8752
         Member Posts: 44 Arc User
    can't log in the game still bugs in system
  • gargant#8431 gargant
    gargant#8431
         Member Posts: 5 Arc User
    I can't seem to get past the Cryptic loading screen today. It locks up about 60% through. Even launching straight out of files(used to work every time) doesn't work. The last several time I was able to get in game it forced me to enter PW, and those are the ONLY times it lets me in. If it like autoconnects it locks.
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