test content
What is the Arc Client?
Install Arc

{RESOLVED]login Issue - Arc login works fine, STO doesnt.

[RESOLVED] IGNORE
Anyone got login issues?

- Was playing without issue, changed character and was logged out on the change button (unusual)
- tried to login, got "invalid UID and PWD"
- Closed STO, checked forum for issues, nothing
- Loaded STO , still cant login
- Reset Password via STO splash screen, change all went fine, new password works in ARC.
- STO still wont let me login.
- Arc account shows no issues, no email, no problems, can login and use forums, supports, etc.
- Reset PWD several times, tried original passwords, all resets went through fine.
- No warning, no emails, no problems identified
- But still cant login to STO, "Invalid UID and PWD" every time, despite the same UID and PWD working fine on ARC, including with resets.

Comments

  • simon#5911 simon Member Posts: 3 Arc User
    Ticket has also been created.
  • ward101#8752 ward101 Member Posts: 44 Arc User
    can't log in the game still bugs in system
  • gargant#8431 gargant Member Posts: 5 Arc User
    I can't seem to get past the Cryptic loading screen today. It locks up about 60% through. Even launching straight out of files(used to work every time) doesn't work. The last several time I was able to get in game it forced me to enter PW, and those are the ONLY times it lets me in. If it like autoconnects it locks.
Sign In or Register to comment.