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Unscheduled PC Maintenance
ambassadorkael
Member, Administrator Posts: 2,677 Community Manager
Star Trek Online will have unscheduled PC maintenance tonight, 7/21, at 10pm PT. (In one hour and a half.) Estimated downtime is 2.5 hours. This update will fix the issue with refining dilithium.
Post edited by baddmoonrizin on
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Indeed. Pretty sure this could have waited until morning.
You know, when they normally do maintenance.
well, it's morning here
It wasn't planned. As it had to address an unforeseen issue that needed to be solved quickly.
As stated in the above Tweets, this was emergency maintenance, which by definition meant getting it out there ASAP. Like it or not, the majority of players are in the U.S., and doing this maintenance at 10PM - 12:30AM PST, means it's 1AM - 3:30AM on the East Coast. Most of the U.S. should be asleep and therefore not impacted. But given that the player community is global, someone is always going to be impacted no matter what time maintenance is done.
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I don't need an extra day added, I'll be done tomorrow.
What are you talking about? Gearbox just BOUGHT Cryptic. Within Cryptic there hasn't been a lot of change and if anything - the internal mistakes and poor QA have made the game WORSE over the last year and NOTHING Gearbox has done since they bought PWE has changed that situation.
How absolutely drop dead POOR must their QA testing procedures be when they CLEAR a patch for release where a function used DAILY by probably EVERY player in the game DOESN'T WORK <--- And it appears NO ONE AT CRYPTIC knew?
And the fact they need a 2.5 hour maintenance window to fix it.
That's MASSIVE game development incompetence all on CLEAR display. (Even the fact they didn't immediately roll back the server patch once they knew.)
PWE ARC Drone says: "Your STO forum community as you have known it is ended...Display names are irrelevant...Any further sense of community is irrelevant...Resistance is futile...You will be assimilated..."
Usually, the procedure involves testing the stuff that's new and the stuff that's been fixed. I've never had to test a function that hasn't been touched and has been working just fine for years. Why would you?
Hence, why this wasn't found during testing.
There's a lot going on 'behind the scenes' during a server maintenance - planned or unplanned!
LOL - I see they don't teach any aspect of actual programming - and if so no wonder 'odern QA' is in such a state.
FYI - Been working with Computers since mainframes were the thing (circa 1975); have a programming degree and did software development for 7 years before just branching off into IT support as it paid just as much but was IMO less stressful.
Anyway, when you make any changes/updates to a LARGE codebase; and such changes can incur 'knock on' effects, meaning things that worked perfectly before may not work even when their actual code was not directly 'touched'.
Now in a good QA environment, you have automated scripts that you can run to test the simple functions and just see the logged results. But I'd love to know what software/games you QAed (so I can avoid them) as they must be a mess if QA doesn't have a way to verify oft used functions are in fact still working as expected after any major code addition/modification/refactor.
PWE ARC Drone says: "Your STO forum community as you have known it is ended...Display names are irrelevant...Any further sense of community is irrelevant...Resistance is futile...You will be assimilated..."