test content
  • Games
  • Social
  • Arc News
  • Support
  • Zen
What is the Arc Client?
Install Arc
Forums > Home› Star Trek Online General Discussion

Black Screen After Today's Patch

viperwitch23viperwitch23 Member Posts: 17 Arc User
edited July 2023 in Star Trek Online General Discussion
After today's patch with a fix for FL 11 I got BLACK SCREEN NOW.

I never had black screen before, but now I got it.
I am updating DIRECTxD to latest version so hopefully it will fix it.

I am running Windows 7 Home Premium

How come your fix broke it?
I want an explanation please
Post edited by baddmoonrizin on
«1

Comments

  • cerritourugcerritourug Member Posts: 1,376 Arc User
    Same here, with Win7. They broke it..
    __________________________________________________

    Division Hispana
    www.divisionhispana.com
  • samoara#2354 samoara
    samoara#2354
         Member Posts: 8 Arc User
    same and i get the cryptic error for relaunch the game ... and stop running...:( wth??
  • bufusturbo92#2084 bufusturbo92
    bufusturbo92#2084
         Member Posts: 9 Arc User
    Aye, same here.

    The patch completely and utterly destroyed the game. Music is playing, cursor is shown but the screen is black. Reinstalling had no effect.

    Congratulations Cryptic, you managed to bonk it up worse than usual.
  • samoara#2354 samoara
    samoara#2354
         Member Posts: 8 Arc User
    can't start the game ...crash report every time ,pls help?
  • truewarpertruewarper Member Posts: 930 Arc User
    Windows 7, uhm...wasn't there a posting, that OS will no longer be supported?
    52611496918_3c42b8bab8.jpg
    Departing from Sol *Earth* by Carlos A Smith,on Flickr
    SPACE---The Last and Great Frontier. A 14th-year journey
    Vna res, una mens, unum cor et anima una. Cetera omnia, somnium est.
  • doctorstegidoctorstegi Member Posts: 1,226 Arc User
    edited November 2021
    One of my fleet members has the same issue Windows 7. I do not but running Windows 10.
    C-Store Inc. is still looking for active members on the fed side. If you don't have a fleet feel free to contact me in game @stegi.
  • cerritourugcerritourug Member Posts: 1,376 Arc User
    It seems to affect win7 and 11 only, do I dont think they are even going to fix it soon.
    __________________________________________________

    Division Hispana
    www.divisionhispana.com
  • samoara#2354 samoara
    samoara#2354
         Member Posts: 8 Arc User
    ty for take my money and force me to play another game,btw ... and for win 7 is only from next year start the incompatibility thing...
  • maximus64maximus64 Member Posts: 32 Arc User
    Windows 7 will be incompatible with STO from February 15, 2022.
  • ktw33kwktw33kw Member Posts: 9 Arc User
    They're getting worse patch by patch. I used to get the black screen occasionally but now its permanent. I often wonder if they are trying to kill this game on purpose, I find it hard to believe any developer can be so incompetent so consistently. I mean even the new ship post has a glaring error. It says the trait is called Interlaced Emitters in the ship stats then it's called Proximity Alert further down. Not good enough Cryptic, nowhere near good enough. I'm surprised CBS don't have anything to say...
  • tomquantumtomquantum Member Posts: 8 Arc User
    I also have a black screen since the patch. Game was working this morning, and now it's unplayable. Not a great patch.
  • twooftwo#4909 twooftwo
    twooftwo#4909
         Member Posts: 7 Arc User
    viperwitch23 wrote: »
    After today's patch with a fix for FL 11 I got BLACK SCREEN NOW.

    I never had black screen before, but now I got it.
    I am updating DIRECTxD to latest version so hopefully it will fix it.

    I am running Windows 7 Home Premium

    How come your fix broke it?
    I want an explanation please


    Same problem, Windows 7, Direct X already latest version as are the graphics card drivers, black screen with music playing, can even click on spot where the characters would be shown and you hear it loading their map. Tried restarting, installing it under Arc, running it in safe mode. No change. Works on my Windows 10 laptop.
  • truephoenyxxxtruephoenyxxx Member Posts: 12 Arc User
    Same here. Blackscreen after the patch...
  • rajathomasrajathomas Member Posts: 130 Arc User
    SAME HERE

    Apparently we don't get till Feb 15th. Not cool...
    izf25xI.jpg
  • rangeramongyourangeramongyou Member Posts: 43 Arc User
    truewarper wrote: »
    Windows 7, uhm...wasn't there a posting, that OS will no longer be supported?

    Yes, but if I recall correctly that won't start until December.
  • ktw33kwktw33kw Member Posts: 9 Arc User
    rajathomas wrote: »
    SAME HERE

    Apparently we don't get till Feb 15th. Not cool...

    What!!?? They're not going to fix it?
  • ktw33kwktw33kw Member Posts: 9 Arc User
    It would be nice if we could get some kind of response from Cryptic. Or is that asking too much?
  • boz6inator850#5251 boz6inator850
    boz6inator850#5251
         Member Posts: 7 Arc User
    same here
  • rajathomasrajathomas Member Posts: 130 Arc User
    ktw33kw wrote: »
    What!!?? They're not going to fix it?

    Who knows, seen nothing here or on social. Today's patch supposedly fixed a black screen on launch for some people, I don't know if it worked for them. What we do know is todays patch caused a black screen on launch for others.

    izf25xI.jpg
  • azeda1azeda1 Member Posts: 72 Arc User
    rajathomas wrote: »
    SAME HERE

    Apparently we don't get till Feb 15th. Not cool...

    I have the same BLACK SCREEN after patch and agreed NOT COOL
  • samoara#2354 samoara
    samoara#2354
         Member Posts: 8 Arc User
    so ..when they gonna fix this ??
  • ktw33kwktw33kw Member Posts: 9 Arc User
    rajathomas wrote: »
    ktw33kw wrote: »
    What!!?? They're not going to fix it?

    Who knows, seen nothing here or on social. Today's patch supposedly fixed a black screen on launch for some people, I don't know if it worked for them. What we do know is todays patch caused a black screen on launch for others.

    Yeah I had it two or three times for every ten or twenty launches so very occasionally. Now it's permanently happening for me like everyone else. They better extend the red alert or give us the T6-X upgrade as they can blow it out their impulse engines if they think I will be buying zen for one after this. Most of their mess ups are just comical and we have all grown to love the "it's not a bug, it's a feature" we so fondly associate with Cryptic but this one is too far. I think the error in the date of the patch notes shows their incompetence or lack of interest....
  • ktw33kwktw33kw Member Posts: 9 Arc User
    Not to mention the stats for the new ship say its trait is 'Interlaced Emitters' yet further down the page it changes to 'Proximity Alert' but I guess them proof reading their posts is too much effort too...
  • viperwitch23viperwitch23 Member Posts: 17 Arc User
    Any chance it gets fixed tomorrow?
    Usually after a messed patch on Thursday - they run another maintenance on Friday to re-fix it
    COMON GUYS...
    Fix it pleaseee.
    I don't play anything now except STO.
    Most games now are just TOXIC.
    Full of hatred horror gore and other stuff.
    And STO remains nice in this area

    Or do I have to run and look for PC Shop to install me WIN 10 on second desktop?

    Guys give me an opinion please.

    I REALLY DON'T WANT to end-up on Christmas looking at black screen.
    I wanna do STO'S Christmas event.
  • rajathomasrajathomas Member Posts: 130 Arc User
    azeda1 wrote: »
    I have the same BLACK SCREEN after patch and agreed NOT COOL

    Wazzup az :-)

    izf25xI.jpg
  • azeda1azeda1 Member Posts: 72 Arc User
    rajathomas wrote: »
    azeda1 wrote: »
    I have the same BLACK SCREEN after patch and agreed NOT COOL

    Wazzup az :-)

    All good here raja but cant play, and you..?
  • rajathomasrajathomas Member Posts: 130 Arc User
    azeda1 wrote: »
    All good here raja but cant play, and you..?

    Nope. Thinking of trying with ARC but I don't think that's the problem.

    izf25xI.jpg
  • icuras1701icuras1701 Member Posts: 1 Arc User
    Same issue here, and I just got lifetime membership. Kind of regretting it right now :(
  • phoenixc#0738 phoenixc
    phoenixc#0738
         Member Posts: 5,880 Arc User
    edited November 2021
    The old blackscreen on launch workaround was to launch and when the black screen came up kill it in task manager then immediately start it from the desktop again. I don't know if it works this time, but it did when it happened in the spring this year.

    Edit: somehow I skipped the word "workaround" when I typed this comment, fixed that so it becomes coherent.
    Post edited by phoenixc#0738 on
  • banditse1977#1368 banditse1977
    banditse1977#1368
         Member Posts: 44 Arc User
    Getting black screens on 3-Win 7 Pro machines,2 of mine plus my brothers.
This discussion has been closed.