Ok just happened overnight. i have 12 characters and 13 character slots. the extra character slot was from i think either some giveaway or something during romulan expansion or delta expansion. i don't remember a long time now. anyway this morning it says i am full up. as in i lost that character slot and 12 characters is the most i am able to have. i remember from past forums i don't remember the source but 51 is the max unless said person is a lifetime then it is up to 56. again from some old post i remember reading. anyway that is the strangest glitch. i made a bug report but is anyone getting this issue or is it just me. so yeah 12 slots that are full up. i had a free slot number 13 that is gone not and apparently to the user interface i can't even buy new slots if i wanted to. because there is no buy option. well i can still buy the slot from c-store i think but not going to attempt and waste my zen.
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I do not remember if I had a free slot immediately after the deletion of that character, but I believe that was the case, and the slot later disappeared.