Has anyone else here experienced getting the 1x daily progress reward for Tholian Trouble, but not getting the 50 points toward the event campaign? When it happened to me in the last Campaign event a couple months back, I thought maybe I just hadn't correctly remembered how many points I already had. This time, though, I am keeping track each day and specifically watching for what is granted.
I mean, getting the reward for the Tholian event is nice, but I'm also playing the long game here and going for that free ship!
Not getting the daily progress is a little disheartening.
The 20 hour timer was up, since I did get the Tholian Trouble progress. And even repeating the TFO later did not reward the 50 points, so I don't think the timer was an issue.
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The only issue I can imagine is if you possibly leave the map before accepting rewards, so it might not reward for the campaign properly.
Definitely keeping an eye on it this time and documenting what happens. Not sure what else I can do about it, though, other than hope it doesn't happen enough over time to lose me that free ship.
It was when I clicked the exit map button or boff dialog before claiming the TFO or alert reward. Now I always claim the daily reward before leaving the map. That might or might not be the real trigger, it might be random.
The times when I noticed it that day I just did the TFO again and did get progress the second time.
I noticed something similar, and also it seems important not to be too quick to leave even after choosing the reward, giving it at least ten or twenty seconds to process and record the choice and finish up (at a guess I would say that it probably updates the campaign progress last).
On PC the bottom-left loot notification popup will tell you that you've gotten your daily and campaign progress, so if you see those it's probably safe to leave.
I'm still hoping they have corrected the vast majority of this, and I've not seen it recently myself.
When it did it to me (only one time I saw it) was after many times of doing the Breach, and then after it not giving credit I switched to Sphere the next day, and stuck with that yet never reoccured to me. Yet I'm still technically short 50 campaign progress still in the Event Campaign progress, so hopefully at some point they credit those who lost out.
Kind Regards,
At this point, while it might be nice to get the 50 (or 100 or 150) points I'm missing from this event and the previous, I'm not even that worried about the amount. I can do a couple extra days in this or upcoming campaign events and make it up.
But I do want them to fix or at least acknowledge the problem. While it may not be that big a deal early on, as the campaign events continue and the "make-up days" dwindle, missing out on credit can be come a more serious issue. I'd hate to see someone miss out on the reward after doing all the work just because the game decided to not give the points properly.
And most of the time, I do leave the TFO before choosing my reward. If that were the cause, I think I'd have had it more frequently, but who knows. Without any input from Cryptic, we are left with guesses and superstition anyway.
I just completed a run and had no problems. I did it on different captains from yesterday because back in the anniversary event, I noticed if I ran the same character for the daily 2 days in a row, I got event credit, but not the daily badge box. Swapping characters each day, I got both credit and the badge box with no problems. Did it make a difference? Again, who knows. It may as well be that I was wearing my lucky socks as anything else. :P
Like I said, this early on, there is plenty of time to make up any "lost" campaign progress. I am, however, thinking ahead to people who may not know this problem can happen and are not doing extra work on the events.
For instance, the total needed for the Campaign (3500 points) seems to have been chosen because it would be the amount you'd have after completing 5 14-day featured events doing just the 14 days (700 points per event). Let's say someone does that and we are on the 5th event. The buffer for making up lost campaign progress would be much slimmer now and if the issue has not been fixed or announced to the wider playerbase, it could happen that someone misses the reward even after having done all the work.
I know this would not happen to most people in this thread. We know of the potential issue and know to track the points and plan ahead. I still think Cryptic should make an effort here, though, and jumping on it early is a better plan than waiting for the problems to show up at the end.
Yes, so far so good.. no problems...
Not enough data to really draw a conclusion, but it only seems to happen when I use the same character two days in a row, so going to try switching between 2 or 3 different ones.
Remember that you can try again the same day. I haven't had it fail twice in row on the same day yet.
I did not try rerunning it this time, but last time it happened I did run it again later and still no 50 points. Even got a screenshot showing just the Tholian daily reward. Not that it matters much. support just says they can't do anything and tells you to post on the bug report forum. Which seems to be the response for most things the past few years.
Can confirm. Just happened to me, too.
Also, in one case, it was because I was booted from the instance (had to go AFK just as the STF finished and couldn't came back in time to pick the reward before the "leave map" timer run out). I choose the rewards after that and didn't receive any progress for the Event Campaign. Got it for the Tholian event, at least.
Ci sono tre tipi di giocatori:
- quelli a cui non va mai bene niente... e vanno sul forum a trollare;
- quelli che sono talmente imbesuiti da credere a qualunque cosa i dev dicano, perfino che la luna è fatta di formaggio... e vanno sul forum a trollare;
- quelli che credono a quello a cui è giusto credere, sono d'accordo con quello con cui è giusto essere d'accordo e sono critici con quello che non va;
Ai giocatori dei primi due tipi, gratis in omaggio un bello specchio lucente su cui arrampicarsi. E una mazzata in testa per la loro poca intelligenza e compassione verso gli altri giocatori che non la pensano come loro.
Agli appartenenti al terzo tipo, invece, dico grazie. Anche se non sempre si riesce a mantenere la calma, siete quelli per cui vale la pena incazzarsi.
Ok, this might have been the case for me, too. I do usually leave the map right after the TFO is complete and don't have any problem, but I probably still claim the reward before the map timer would have run out. Maybe the couple of times I did not get the campaign points, the map timer (it is like 2.5 minutes compared to the 4 or 5 minutes to choose a reward, right?) had run out before I hit accept.
If this is the case, Cryptic should be able to test it pretty easily to see what is going on. And then, even if it can't be fixed, they can at the very least warn players. Instead of, you know, just pretending the problem doesn't exist and hoping people pretend along with them.
Agreed. I can live with bugs that cannot be fixed in a timely fashion - or that can't be fixed at all, as long as they aren't of such magnitude that they prevent people from playing - as long as they do not pretend that the bugs aren't there.
If they don't know what's causing it and/or have a difficult time finding a proper fix, just warn people.
Something like: "remember to pick your reward before leaving the map, or progress for the event campaign won't be awarded"... it's not *that* hard.
That's... not always the case, unfortunately. When it happened to me, I requeued. Finished everything, picked the reward before leaving the map: no progress awarded for the Campaign - and neither for the Tholian Event, but that was to be expected, because I already got it for that day.
Ci sono tre tipi di giocatori:
- quelli a cui non va mai bene niente... e vanno sul forum a trollare;
- quelli che sono talmente imbesuiti da credere a qualunque cosa i dev dicano, perfino che la luna è fatta di formaggio... e vanno sul forum a trollare;
- quelli che credono a quello a cui è giusto credere, sono d'accordo con quello con cui è giusto essere d'accordo e sono critici con quello che non va;
Ai giocatori dei primi due tipi, gratis in omaggio un bello specchio lucente su cui arrampicarsi. E una mazzata in testa per la loro poca intelligenza e compassione verso gli altri giocatori che non la pensano come loro.
Agli appartenenti al terzo tipo, invece, dico grazie. Anche se non sempre si riesce a mantenere la calma, siete quelli per cui vale la pena incazzarsi.
Same. When I noticed it hadn't given me the 50 campaign points along with the Tholian daily progress, I ran the TFO again. Still no 50 points. It seems that even though you did not get them, the 20 hour timer still starts so you can't get them until the next day anyway.
Support doesn't deal with bugs, so there is never any point in contacting them. They deal with Account issues and that's it.