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Event Campaign III progress not always granted for the daily

tagentagen Member Posts: 545 Arc User
Has anyone else here experienced getting the 1x daily progress reward for Tholian Trouble, but not getting the 50 points toward the event campaign? When it happened to me in the last Campaign event a couple months back, I thought maybe I just hadn't correctly remembered how many points I already had. This time, though, I am keeping track each day and specifically watching for what is granted.

I mean, getting the reward for the Tholian event is nice, but I'm also playing the long game here and going for that free ship! :) Not getting the daily progress is a little disheartening.

The 20 hour timer was up, since I did get the Tholian Trouble progress. And even repeating the TFO later did not reward the 50 points, so I don't think the timer was an issue.
Post edited by baddmoonrizin on
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    foxrockssocksfoxrockssocks Member Posts: 2,482 Arc User
    I haven't seen that. I've only done Azure for my progress.

    The only issue I can imagine is if you possibly leave the map before accepting rewards, so it might not reward for the campaign properly.
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    gaevsmangaevsman Member Posts: 3,190 Arc User
    Same here, yesterday didnt work, but today is working fine.. i'm more interested in the campaing, so didnt noticed that either...
    The forces of darkness are upon us!
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    tagentagen Member Posts: 545 Arc User
    Back with the Voth event, I had only really been watching the featured event page since that was the one with the timer and showed daily progress. When I looked at the Event Campaign III page, though, I was almost sure the number should have been higher. Now I am sure this was happening to a few days back then, too.

    Definitely keeping an eye on it this time and documenting what happens. Not sure what else I can do about it, though, other than hope it doesn't happen enough over time to lose me that free ship.
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    davefenestratordavefenestrator Member Posts: 10,512 Arc User
    edited May 2021
    I've had this happen a few time over the years for both the current events and campaigns.

    It was when I clicked the exit map button or boff dialog before claiming the TFO or alert reward. Now I always claim the daily reward before leaving the map. That might or might not be the real trigger, it might be random.

    The times when I noticed it that day I just did the TFO again and did get progress the second time.
    Post edited by davefenestrator on
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    phoenixc#0738 phoenixc Member Posts: 5,504 Arc User
    edited May 2021
    I've had this happen a few time over the years for both the current events and campaigns.

    It was when I clicked the exit map button or boff dialog before claiming the TFO or alert reward. Now I always claim the daily reward before leaving the map. That might or might not be the real trigger, it might be random.

    The times when I noticed it that day I just did the TFO again and did get progress the second time.

    I noticed something similar, and also it seems important not to be too quick to leave even after choosing the reward, giving it at least ten or twenty seconds to process and record the choice and finish up (at a guess I would say that it probably updates the campaign progress last).

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    davefenestratordavefenestrator Member Posts: 10,512 Arc User
    I've had this happen a few time over the years for both the current events and campaigns.

    It was when I clicked the exit map button or boff dialog before claiming the TFO or alert reward. Now I always claim the daily reward before leaving the map. That might or might not be the real trigger, it might be random.

    The times when I noticed it that day I just did the TFO again and did get progress the second time.

    I noticed something similar, and also it seems important not to be too quick to leave even after choosing the reward, giving it at least ten or twenty seconds to process and record the choice and finish up (at a guess I would say that it probably updates the campaign progress last).

    On PC the bottom-left loot notification popup will tell you that you've gotten your daily and campaign progress, so if you see those it's probably safe to leave.
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    strathkinstrathkin Member Posts: 2,666 Bug Hunter
    It will mark the daily progress as done, yet can at times fails to give the 50 Event campaign progress, or daily advancement.

    I'm still hoping they have corrected the vast majority of this, and I've not seen it recently myself.

    When it did it to me (only one time I saw it) was after many times of doing the Breach, and then after it not giving credit I switched to Sphere the next day, and stuck with that yet never reoccured to me. Yet I'm still technically short 50 campaign progress still in the Event Campaign progress, so hopefully at some point they credit those who lost out.

    Kind Regards,
    0zxlclk.png
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    tagentagen Member Posts: 545 Arc User
    strathkin wrote: »
    It will mark the daily progress as done, yet can at times fails to give the 50 Event campaign progress, or daily advancement.

    I'm still hoping they have corrected the vast majority of this, and I've not seen it recently myself.

    When it did it to me (only one time I saw it) was after many times of doing the Breach, and then after it not giving credit I switched to Sphere the next day, and stuck with that yet never reoccured to me. Yet I'm still technically short 50 campaign progress still in the Event Campaign progress, so hopefully at some point they credit those who lost out.

    Kind Regards,

    At this point, while it might be nice to get the 50 (or 100 or 150) points I'm missing from this event and the previous, I'm not even that worried about the amount. I can do a couple extra days in this or upcoming campaign events and make it up.

    But I do want them to fix or at least acknowledge the problem. While it may not be that big a deal early on, as the campaign events continue and the "make-up days" dwindle, missing out on credit can be come a more serious issue. I'd hate to see someone miss out on the reward after doing all the work just because the game decided to not give the points properly.
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    gaevsmangaevsman Member Posts: 3,190 Arc User
    That would be odd, because i never hit exit, i even choose the marks before leaving.. as i said, this happened yesterday, today is ok, i'll check tomorrow
    The forces of darkness are upon us!
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    tagentagen Member Posts: 545 Arc User
    edited May 2021
    gaevsman wrote: »
    That would be odd, because i never hit exit, i even choose the marks before leaving.. as i said, this happened yesterday, today is ok, i'll check tomorrow

    And most of the time, I do leave the TFO before choosing my reward. If that were the cause, I think I'd have had it more frequently, but who knows. Without any input from Cryptic, we are left with guesses and superstition anyway.

    I just completed a run and had no problems. I did it on different captains from yesterday because back in the anniversary event, I noticed if I ran the same character for the daily 2 days in a row, I got event credit, but not the daily badge box. Swapping characters each day, I got both credit and the badge box with no problems. Did it make a difference? Again, who knows. It may as well be that I was wearing my lucky socks as anything else. :P
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    tagentagen Member Posts: 545 Arc User
    edited May 2021
    I'm not stressing over campaign progress at all, given the amount that's available. I mean, if you're dedicated, you can do the whole thing in 3 events. The remaining 2 events are just padding after that. Missing campaign progress once or twice per event just pushes the reward out to the 4th one. And if you're just doing the event once every ~24 hours, it'll happen on roughly the same schedule -- middle of the 4th event. So nothing is really gained or lost, especially since you get nothing at all from extra campaign progress.

    Now, the dilithium ore after the event rewards are unlocked, that's a different matter to me.

    Like I said, this early on, there is plenty of time to make up any "lost" campaign progress. I am, however, thinking ahead to people who may not know this problem can happen and are not doing extra work on the events.

    For instance, the total needed for the Campaign (3500 points) seems to have been chosen because it would be the amount you'd have after completing 5 14-day featured events doing just the 14 days (700 points per event). Let's say someone does that and we are on the 5th event. The buffer for making up lost campaign progress would be much slimmer now and if the issue has not been fixed or announced to the wider playerbase, it could happen that someone misses the reward even after having done all the work.

    I know this would not happen to most people in this thread. We know of the potential issue and know to track the points and plan ahead. I still think Cryptic should make an effort here, though, and jumping on it early is a better plan than waiting for the problems to show up at the end.
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    gaevsmangaevsman Member Posts: 3,190 Arc User
    update...

    seems to be ok now. still missed (no credit for) one days worth of progress, but as stated, we have time.

    Yes, so far so good.. no problems...
    The forces of darkness are upon us!
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    tagentagen Member Posts: 545 Arc User
    edited May 2021
    Happened again for me. So that is 100 points now "missing" just for this event.

    Not enough data to really draw a conclusion, but it only seems to happen when I use the same character two days in a row, so going to try switching between 2 or 3 different ones.
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    davefenestratordavefenestrator Member Posts: 10,512 Arc User
    tagen wrote: »
    Happened again for me. So that is 100 points now "missing" just for this event.

    Not enough data to really draw a conclusion, but it only seems to happen when I use the same character two days in a row, so going to try switching between 2 or 3 different ones.

    Remember that you can try again the same day. I haven't had it fail twice in row on the same day yet.
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    tagentagen Member Posts: 545 Arc User
    tagen wrote: »
    Happened again for me. So that is 100 points now "missing" just for this event.

    Not enough data to really draw a conclusion, but it only seems to happen when I use the same character two days in a row, so going to try switching between 2 or 3 different ones.

    Remember that you can try again the same day. I haven't had it fail twice in row on the same day yet.

    I did not try rerunning it this time, but last time it happened I did run it again later and still no 50 points. Even got a screenshot showing just the Tholian daily reward. Not that it matters much. support just says they can't do anything and tells you to post on the bug report forum. Which seems to be the response for most things the past few years.
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    phoenixc#0738 phoenixc Member Posts: 5,504 Arc User
    It definitely happens when when the timer runs out before you choose a reward, and it did it just now so whatever the little patch was it did not fix it.
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    jennycolvinjennycolvin Member Posts: 1,100 Arc User
    It definitely happens when when the timer runs out before you choose a reward, and it did it just now so whatever the little patch was it did not fix it.

    Can confirm. Just happened to me, too.
    Also, in one case, it was because I was booted from the instance (had to go AFK just as the STF finished and couldn't came back in time to pick the reward before the "leave map" timer run out). I choose the rewards after that and didn't receive any progress for the Event Campaign. Got it for the Tholian event, at least.
    kv1Ohsx.png
    Not agreeing with someone doesn't give you the right to be an TRIBBLE.

    Ci sono tre tipi di giocatori:
    - quelli a cui non va mai bene niente... e vanno sul forum a trollare;
    - quelli che sono talmente imbesuiti da credere a qualunque cosa i dev dicano, perfino che la luna è fatta di formaggio... e vanno sul forum a trollare;
    - quelli che credono a quello a cui è giusto credere, sono d'accordo con quello con cui è giusto essere d'accordo e sono critici con quello che non va;

    Ai giocatori dei primi due tipi, gratis in omaggio un bello specchio lucente su cui arrampicarsi. E una mazzata in testa per la loro poca intelligenza e compassione verso gli altri giocatori che non la pensano come loro.
    Agli appartenenti al terzo tipo, invece, dico grazie. Anche se non sempre si riesce a mantenere la calma, siete quelli per cui vale la pena incazzarsi.
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    tagentagen Member Posts: 545 Arc User
    It definitely happens when when the timer runs out before you choose a reward, and it did it just now so whatever the little patch was it did not fix it.

    Can confirm. Just happened to me, too.
    Also, in one case, it was because I was booted from the instance (had to go AFK just as the STF finished and couldn't came back in time to pick the reward before the "leave map" timer run out). I choose the rewards after that and didn't receive any progress for the Event Campaign. Got it for the Tholian event, at least.

    Ok, this might have been the case for me, too. I do usually leave the map right after the TFO is complete and don't have any problem, but I probably still claim the reward before the map timer would have run out. Maybe the couple of times I did not get the campaign points, the map timer (it is like 2.5 minutes compared to the 4 or 5 minutes to choose a reward, right?) had run out before I hit accept.

    If this is the case, Cryptic should be able to test it pretty easily to see what is going on. And then, even if it can't be fixed, they can at the very least warn players. Instead of, you know, just pretending the problem doesn't exist and hoping people pretend along with them. :p
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    genemorphgenemorph Member Posts: 404 Arc User
    Some one already mentioned this, but I got stung once or twice by not claiming the reward before exiting the map. In that case you have to do the event again for it to register.
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    ussvaliant2#1952 ussvaliant2 Member Posts: 402 Arc User
    edited May 2021
    seems to be working for me, only frustration I'm likely going to have is finish this event on 3451 1 day shy of completion.
    Post edited by ussvaliant2#1952 on
    https://i.imgur.com/r6F7yxj.jpeg
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    jennycolvinjennycolvin Member Posts: 1,100 Arc User
    edited May 2021
    tagen wrote: »
    It definitely happens when when the timer runs out before you choose a reward, and it did it just now so whatever the little patch was it did not fix it.

    Can confirm. Just happened to me, too.
    Also, in one case, it was because I was booted from the instance (had to go AFK just as the STF finished and couldn't came back in time to pick the reward before the "leave map" timer run out). I choose the rewards after that and didn't receive any progress for the Event Campaign. Got it for the Tholian event, at least.

    Ok, this might have been the case for me, too. I do usually leave the map right after the TFO is complete and don't have any problem, but I probably still claim the reward before the map timer would have run out. Maybe the couple of times I did not get the campaign points, the map timer (it is like 2.5 minutes compared to the 4 or 5 minutes to choose a reward, right?) had run out before I hit accept.

    If this is the case, Cryptic should be able to test it pretty easily to see what is going on. And then, even if it can't be fixed, they can at the very least warn players. Instead of, you know, just pretending the problem doesn't exist and hoping people pretend along with them. :p

    Agreed. I can live with bugs that cannot be fixed in a timely fashion - or that can't be fixed at all, as long as they aren't of such magnitude that they prevent people from playing - as long as they do not pretend that the bugs aren't there.
    If they don't know what's causing it and/or have a difficult time finding a proper fix, just warn people.
    Something like: "remember to pick your reward before leaving the map, or progress for the event campaign won't be awarded"... it's not *that* hard.
    genemorph wrote: »
    Some one already mentioned this, but I got stung once or twice by not claiming the reward before exiting the map. In that case you have to do the event again for it to register.

    That's... not always the case, unfortunately. When it happened to me, I requeued. Finished everything, picked the reward before leaving the map: no progress awarded for the Campaign - and neither for the Tholian Event, but that was to be expected, because I already got it for that day.
    kv1Ohsx.png
    Not agreeing with someone doesn't give you the right to be an TRIBBLE.

    Ci sono tre tipi di giocatori:
    - quelli a cui non va mai bene niente... e vanno sul forum a trollare;
    - quelli che sono talmente imbesuiti da credere a qualunque cosa i dev dicano, perfino che la luna è fatta di formaggio... e vanno sul forum a trollare;
    - quelli che credono a quello a cui è giusto credere, sono d'accordo con quello con cui è giusto essere d'accordo e sono critici con quello che non va;

    Ai giocatori dei primi due tipi, gratis in omaggio un bello specchio lucente su cui arrampicarsi. E una mazzata in testa per la loro poca intelligenza e compassione verso gli altri giocatori che non la pensano come loro.
    Agli appartenenti al terzo tipo, invece, dico grazie. Anche se non sempre si riesce a mantenere la calma, siete quelli per cui vale la pena incazzarsi.
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    tagentagen Member Posts: 545 Arc User
    genemorph wrote: »
    Some one already mentioned this, but I got stung once or twice by not claiming the reward before exiting the map. In that case you have to do the event again for it to register.

    That's... not always the case, unfortunately. When it happened to me, I requeued. Finished everything, picked the reward before leaving the map: no progress awarded for the Campaign - and neither for the Tholian Event, but that was to be expected, because I already got it for that day.

    Same. When I noticed it hadn't given me the 50 campaign points along with the Tholian daily progress, I ran the TFO again. Still no 50 points. It seems that even though you did not get them, the 20 hour timer still starts so you can't get them until the next day anyway.
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    leemwatsonleemwatson Member Posts: 5,344 Arc User
    This happens because the Feature and Event timers are out of sync. The Feature timer went off when you last did the Red Alert TFO.
    tagen wrote: »
    tagen wrote: »
    Happened again for me. So that is 100 points now "missing" just for this event.

    Not enough data to really draw a conclusion, but it only seems to happen when I use the same character two days in a row, so going to try switching between 2 or 3 different ones.

    Remember that you can try again the same day. I haven't had it fail twice in row on the same day yet.

    I did not try rerunning it this time, but last time it happened I did run it again later and still no 50 points. Even got a screenshot showing just the Tholian daily reward. Not that it matters much. support just says they can't do anything and tells you to post on the bug report forum. Which seems to be the response for most things the past few years.

    Support doesn't deal with bugs, so there is never any point in contacting them. They deal with Account issues and that's it.
    "You don't want to patrol!? You don't want to escort!? You don't want to defend the Federation's Starbases!? Then why are you flying my Starships!? If you were a Klingon you'd be killed on the spot, but lucky for you.....you WERE in Starfleet. Let's see how New Zealand Penal Colony suits you." Adm A. Necheyev.
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    alcyoneserenealcyoneserene Member Posts: 2,412 Arc User
    Just failed to get the campaign daily and I did claim the reward right away and exited the map, and I always check whether the daily is available. My two accounts are out of sync now despite doing it always back to back by exactly that missing 50. I will try it again and see if it grants it.
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    alcyoneserenealcyoneserene Member Posts: 2,412 Arc User
    No campaign progress. Initially today did it with my KDF recruit (Orion Tac), then after some time tried on one of my oldest toons (Rom-KDF Tac), still no progress granted for today.
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