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Health care workers salute bundle

captainscyfycaptainscyfy Member Posts: 3 Arc User
in C-Store, ZEN, and Promotions
Unable to get the healthcare bundle on some of my toons which is in the promotion tab and is grayed out

Comments

  • zzinnzzinn Member Posts: 3 Arc User
    Same here.
  • generalkaishigeneralkaishi Member Posts: 1 Arc User
    I could not get this item because they changed and increased the amount of hours we had to work to help with this COVID-19 pandemic outbreak. When I check the item in the promotions tab it was grayed out and could not claim it. Now it's not even listed.
  • sthe91sthe91 Member Posts: 6,010 Arc User
    edited July 2020
    generalkaishi wrote: »
    I could not get this item because they changed and increased the amount of hours we had to work to help with this COVID-19 pandemic outbreak. When I check the item in the promotions tab it was grayed out and could not claim it. Now it's not even listed.

    I would contact customer service and/or support, give your reasoning, and see if they will give the Healthcare Workers Salute Bundle in appreciation of the hard work you have put in to help with COVID-19 on the frontlines. Thanks. :)
    Post edited by sthe91 on
    Where there is a Will, there is a Way.
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