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SUPER LAG, RUBBERBANDING

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    echattyechatty Member Posts: 5,914 Arc User
    I log in every day and get some form of rubberbanding and/or SNR and/or d/cs.

    Today it wasn't too bad. Very playable. I have the ship on my main, tomorrow will get it on my alt and due to trouble with Tribble (lol, pun intended), I'll have it on there in about five days.
    Now a LTS and loving it.
    Just because you spend money on this game, it does not entitle you to be a jerk if things don't go your way.
    I have come to the conclusion that I have a memory like Etch-A-Sketch. I shake my head and forget everything. :D
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    centaurianalphacentaurianalpha Member Posts: 1,150 Arc User
    Lag is the worst now I have seen it in the 5 years on Holodeck. Lag even in the mini-games, up to 2 minutes just to load a map, and then consecutive map-loading times like this, not even being able to cross the Academy grounds in less that a minute, because my 'toon in being snapped back several times, even being snapped backwards through or inside of walls. I've got the fastest internet connection I've ever had, and still...chaos. Time for Cryptic to dump their ISP for a real one... -_-
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    pottsey5gpottsey5g Member Posts: 4,177 Arc User
    edited October 2019
    azrael605 wrote: »
    > @samargatha said:
    > If wish it was only rubberband lag. Game is totally unplayable by now. Had rubberband yesterday, dialogs didn't work. Any menu click you press takes ages to respond. Switch toons takes ages. But today, it was even worse. At the end I got SNR and disconnects. No way to get the daily mushroom junk to get the starship. I guess they will be happy if we'll need to spend zen for it.

    I'm logged in right now and not having any of those problems.
    I get all those but not all the time it comes and goes depending on time of day and depending what area of the game I am in. It could well be you don't play in the areas that have problems or the time you play means you are avoiding the lag patchs. As you know server based lag doesn't effect all players or even happen all the time. Its intermittent and sometimes only effects part of the player base. That and perhaps you are getting lag just not noticing it. Not everyone is sensitive to lag.

    The NPC's I was just shooting just paused mid firing on ground for 5 seconds with the phaser beam stuck in mid air until they unlagged out. 5mins later I an out a building only to rubberband back inside.

    I have given up running HSE as 100% of the time the entire group over many runs have ran into problems. That's server lag right there.
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    manwholaughsmanwholaughs Member Posts: 65 Arc User
    It has indeed been a lot worse lately, whatever Cryptic thought it was doing on implementing improvements to "fix" this, has either not worked at all or has somehow made it worse (in typical Cryptic fashion no less)! I think they have been avoiding the actual cause of this (akamai) and have resorted to putting a band-aid on a dam that has cracks the size of tall buildings and is spewing leaks all over the place.
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    ussvaliant#6064 ussvaliant Member Posts: 1,006 Arc User
    edited October 2019
    It irks me when you have a 6 page thread about lag and rubberbanding where each person has

    1. a different PC,
    2. is in a different location,
    3. different timezones,
    4. Different Countries
    5. multiple ISP's and different broadband speeds being used

    But all have one thing in common Lag/rubberbanding/game freezing/snr and powertray misfires

    Yet others dismiss it as I have no issues so it must be your end.

    I've heard this tinpot argument before where in the past we had misfiring powertrays in space and people were saying its user end problems but was proven to be Cryptic's fault due to poor optimisation of powers being used.

    When Agents of Yesterday dropped some players myself included could play every part of the game except the Dyson Ground Battlezone which was causing random memory spikes and crashing the game to desktop. And what was I told ? its your end, your PC but guess what it was proven once again to be a Cryptic coding issue.

    If you are not having lag/rubberbanding/powertray misfires/game freezes/snr issues at all great you're the luckiest people on the planet. But do not dismiss the people reporting issues here, in game, on other forums or social media and saying it is a fault at thier end.

    This i'm all right jack who cares what issue you are having attitude doesn't help anyone.

    maR4zDV.jpg

    Hello rubber banding my old friend, time to bounce around the battlezone again, where are all my bug reports going?, out of love with this game I am falling, As Cryptic fail to acknowledge a problem exists, Shakes an angry fist, And from Support all I'm hearing are the sounds of silence.
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    foppotee#4552 foppotee Member Posts: 1,704 Arc User
    Isn't it normal for it to be this way for a day or two after a patch? By normal I mean it usually happening then it will clear up quickly sort of like acne or something not that it should be happening normally in the first place. In my experience it has been worse in the last few months compared to previously, but only one time was it really bad, for me, that made STO unplayable so I just logged out for the day. Thankfully nothing needed to be completed in a timely manner or would lose out that one time.
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    pottsey5gpottsey5g Member Posts: 4,177 Arc User
    Isn't it normal for it to be this way for a day or two after a patch? By normal I mean it usually happening then it will clear up quickly sort of like acne or something not that it should be happening normally in the first place. In my experience it has been worse in the last few months compared to previously, but only one time was it really bad, for me, that made STO unplayable so I just logged out for the day. Thankfully nothing needed to be completed in a timely manner or would lose out that one time.
    The lag we are talking about is not just the "normal" patch day lag or new content day lag. My main play time is when the server population is at the lowest point which normally would be 100% lag free as the server is under no stress. But even that playtime has in recent months become unplayable. No matter what time of day 100% of my HSE runs over the past 8months have gone wrong with lag, rubberbanding, fail powers and ships disappearing and graphics disappearing for the entire group. I don't see how that can be anything but server related. Although I don't believe all the lag problems are server related.
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    tom40stom40s Member Posts: 132 Arc User
    azrael605 wrote: »
    > @tom40s said:
    > (Quote)
    > You may be right and you may be wrong I have been playing this game for 8 years and there has always been lag, I have an Omen computer now before that alien ware and that computer had lag but not as bad as this, before that I had a regular dell which worked great, maybe it is the more expensive gaming computers and not built for STO, I am checking it on my end, my GPU is over heating when I play STO which is part of the problem when I get to 99C I crash, so yes you are partly right, some one suggesting uninstalling my omen command center but until I can talk to some one from HP I will continue to investigate, but depending on your location you might just be lucky, so bully for you - great going chum - hip hip horary for you, but there is obviously a issue here for some people playing this game I am playing from Pennsylvania USA, where are you playing from are you close to the main server or something, I do not know, but again because you keep boasting about your great game play great for you, I am sooooooo happy for you, now back off.

    I'm playing in South Dakota, you are a lot closer to the servers than I am. And no I will not back off.

    Hem well I thought South DAKOTA is closer to California then Pennsylvania oh wait it is so your closer to the servers so no YOU BACK OFF!
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    baddmoonrizinbaddmoonrizin Member Posts: 10,326 Community Moderator
    How about you both back off and stop attacking each other?
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    jonsillsjonsills Member Posts: 10,365 Arc User
    tom40s wrote: »
    azrael605 wrote: »
    > @tom40s said:
    > (Quote)
    > You may be right and you may be wrong I have been playing this game for 8 years and there has always been lag, I have an Omen computer now before that alien ware and that computer had lag but not as bad as this, before that I had a regular dell which worked great, maybe it is the more expensive gaming computers and not built for STO, I am checking it on my end, my GPU is over heating when I play STO which is part of the problem when I get to 99C I crash, so yes you are partly right, some one suggesting uninstalling my omen command center but until I can talk to some one from HP I will continue to investigate, but depending on your location you might just be lucky, so bully for you - great going chum - hip hip horary for you, but there is obviously a issue here for some people playing this game I am playing from Pennsylvania USA, where are you playing from are you close to the main server or something, I do not know, but again because you keep boasting about your great game play great for you, I am sooooooo happy for you, now back off.

    I'm playing in South Dakota, you are a lot closer to the servers than I am. And no I will not back off.

    Hem well I thought South DAKOTA is closer to California then Pennsylvania oh wait it is so your closer to the servers so no YOU BACK OFF!
    1) The servers are in Massachusetts. No, I'm not clear on why the server farm is located 3000 miles away from the offices either, but I'm sure it makes perfect sense to someone.

    2) Physical distance is not entirely meaningful on the internet. Data is transmitted through several different nodes, which bear logical relation to each other, not necessarily physical relation. As has been noted, most of the delay recently appears to have to do with Akamai Technologies and their anti-DDoS software, which in my opinion appears to be mistaking MMO traffic for a DDoS attack.

    Emotions have their place - but seldom is that place "in a discussion of computer technology".
    Lorna-Wing-sig.png
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    foppotee#4552 foppotee Member Posts: 1,704 Arc User
    pottsey5g wrote: »
    Isn't it normal for it to be this way for a day or two after a patch? By normal I mean it usually happening then it will clear up quickly sort of like acne or something not that it should be happening normally in the first place. In my experience it has been worse in the last few months compared to previously, but only one time was it really bad, for me, that made STO unplayable so I just logged out for the day. Thankfully nothing needed to be completed in a timely manner or would lose out that one time.
    The lag we are talking about is not just the "normal" patch day lag or new content day lag. My main play time is when the server population is at the lowest point which normally would be 100% lag free as the server is under no stress. But even that playtime has in recent months become unplayable. No matter what time of day 100% of my HSE runs over the past 8months have gone wrong with lag, rubberbanding, fail powers and ships disappearing and graphics disappearing for the entire group. I don't see how that can be anything but server related. Although I don't believe all the lag problems are server related.

    Even though I haven't suffered it as much as you & others have stated experience-wise I do agree it has gotten worse, noticeably, over the last few months just not unplayable, for me, except that one time. Hopefully Cryptic will address it & can fix it or make it smoother.
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    leemwatsonleemwatson Member Posts: 5,345 Arc User
    edited October 2019
    jonsills wrote: »
    tom40s wrote: »
    azrael605 wrote: »
    > @tom40s said:
    > (Quote)
    > You may be right and you may be wrong I have been playing this game for 8 years and there has always been lag, I have an Omen computer now before that alien ware and that computer had lag but not as bad as this, before that I had a regular dell which worked great, maybe it is the more expensive gaming computers and not built for STO, I am checking it on my end, my GPU is over heating when I play STO which is part of the problem when I get to 99C I crash, so yes you are partly right, some one suggesting uninstalling my omen command center but until I can talk to some one from HP I will continue to investigate, but depending on your location you might just be lucky, so bully for you - great going chum - hip hip horary for you, but there is obviously a issue here for some people playing this game I am playing from Pennsylvania USA, where are you playing from are you close to the main server or something, I do not know, but again because you keep boasting about your great game play great for you, I am sooooooo happy for you, now back off.

    I'm playing in South Dakota, you are a lot closer to the servers than I am. And no I will not back off.

    Hem well I thought South DAKOTA is closer to California then Pennsylvania oh wait it is so your closer to the servers so no YOU BACK OFF!
    1) The servers are in Massachusetts. No, I'm not clear on why the server farm is located 3000 miles away from the offices either, but I'm sure it makes perfect sense to someone.

    2) Physical distance is not entirely meaningful on the internet. Data is transmitted through several different nodes, which bear logical relation to each other, not necessarily physical relation. As has been noted, most of the delay recently appears to have to do with Akamai Technologies and their anti-DDoS software, which in my opinion appears to be mistaking MMO traffic for a DDoS attack.

    Emotions have their place - but seldom is that place "in a discussion of computer technology".

    My route trace placed the servers in California. Don't know where you get Massachusetts from. The only thing routed through Boston was Cogent.
    "You don't want to patrol!? You don't want to escort!? You don't want to defend the Federation's Starbases!? Then why are you flying my Starships!? If you were a Klingon you'd be killed on the spot, but lucky for you.....you WERE in Starfleet. Let's see how New Zealand Penal Colony suits you." Adm A. Necheyev.
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    leemwatsonleemwatson Member Posts: 5,345 Arc User
    azrael605 wrote: »
    > @leemwatson said:
    > (Quote)
    >
    > My route trace placed the servers in California. Don't know where you get Massachusetts from. The only thing routed through Boston was Cogent.

    The servers have always been in massachussetts, since forever.

    That's not what my route trace said. It came up with Cryptic's offices in California. Could be that a different route is taken for UK/EU traffic, but it makes no sense for Cryptic's servers to be in Massachussetts.
    "You don't want to patrol!? You don't want to escort!? You don't want to defend the Federation's Starbases!? Then why are you flying my Starships!? If you were a Klingon you'd be killed on the spot, but lucky for you.....you WERE in Starfleet. Let's see how New Zealand Penal Colony suits you." Adm A. Necheyev.
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    leemwatsonleemwatson Member Posts: 5,345 Arc User
    azrael605 wrote: »
    > @leemwatson said:
    > (Quote)
    >
    > That's not what my route trace said. It came up with Cryptic's offices in California. Could be that a different route is taken for UK/EU traffic, but it makes no sense for Cryptic's servers to be in Massachussetts.

    I never said it made sense. Nevertheless according to captainsmirk, branflakes, trendy, and every other CM we have ever had the servers are in massachusetts. Anything about EU/UK has nothing to do with me anyway, I'm midwest US.

    IP Geolocation of the route trace for 208.95.184.200 is Los Gatos, CA. I've triple checked it.
    "You don't want to patrol!? You don't want to escort!? You don't want to defend the Federation's Starbases!? Then why are you flying my Starships!? If you were a Klingon you'd be killed on the spot, but lucky for you.....you WERE in Starfleet. Let's see how New Zealand Penal Colony suits you." Adm A. Necheyev.
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    leemwatsonleemwatson Member Posts: 5,345 Arc User
    pottsey5g wrote: »
    Isn't it normal for it to be this way for a day or two after a patch? By normal I mean it usually happening then it will clear up quickly sort of like acne or something not that it should be happening normally in the first place. In my experience it has been worse in the last few months compared to previously, but only one time was it really bad, for me, that made STO unplayable so I just logged out for the day. Thankfully nothing needed to be completed in a timely manner or would lose out that one time.
    The lag we are talking about is not just the "normal" patch day lag or new content day lag. My main play time is when the server population is at the lowest point which normally would be 100% lag free as the server is under no stress. But even that playtime has in recent months become unplayable. No matter what time of day 100% of my HSE runs over the past 8months have gone wrong with lag, rubberbanding, fail powers and ships disappearing and graphics disappearing for the entire group. I don't see how that can be anything but server related. Although I don't believe all the lag problems are server related.

    I agree. The issues are not server related. My latest tracert has a 313ms delay at one hop within akamai's detailed hops before it even arrives within Cryptic's domains.

    "You don't want to patrol!? You don't want to escort!? You don't want to defend the Federation's Starbases!? Then why are you flying my Starships!? If you were a Klingon you'd be killed on the spot, but lucky for you.....you WERE in Starfleet. Let's see how New Zealand Penal Colony suits you." Adm A. Necheyev.
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    tom61stotom61sto Member Posts: 3,637 Arc User
    leemwatson wrote: »
    azrael605 wrote: »
    > @leemwatson said:
    > (Quote)
    >
    > That's not what my route trace said. It came up with Cryptic's offices in California. Could be that a different route is taken for UK/EU traffic, but it makes no sense for Cryptic's servers to be in Massachussetts.

    I never said it made sense. Nevertheless according to captainsmirk, branflakes, trendy, and every other CM we have ever had the servers are in massachusetts. Anything about EU/UK has nothing to do with me anyway, I'm midwest US.

    IP Geolocation of the route trace for 208.95.184.200 is Los Gatos, CA. I've triple checked it.

    Geolocation is based on registration of that block of IP addresses, not physical location of the server it actually connects to. 209.200.186.212 is the hop I get right before that, and that shows up as Cambridge, Massachusetts, so not likely to be accurate to both.
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    leemwatsonleemwatson Member Posts: 5,345 Arc User
    edited October 2019
    tom61sto wrote: »
    leemwatson wrote: »
    azrael605 wrote: »
    > @leemwatson said:
    > (Quote)
    >
    > That's not what my route trace said. It came up with Cryptic's offices in California. Could be that a different route is taken for UK/EU traffic, but it makes no sense for Cryptic's servers to be in Massachussetts.

    I never said it made sense. Nevertheless according to captainsmirk, branflakes, trendy, and every other CM we have ever had the servers are in massachusetts. Anything about EU/UK has nothing to do with me anyway, I'm midwest US.

    IP Geolocation of the route trace for 208.95.184.200 is Los Gatos, CA. I've triple checked it.

    Geolocation is based on registration of that block of IP addresses, not physical location of the server it actually connects to. 209.200.186.212 is the hop I get right before that, and that shows up as Cambridge, Massachusetts, so not likely to be accurate to both.

    That IP address is one of Akamai's, not Cryptic, and it's location shows as San Jose, CA. I'm using iplocation.net which gives three results.

    The location given for my search gives Cryptic's Offices, so it's not a coincidence.
    "You don't want to patrol!? You don't want to escort!? You don't want to defend the Federation's Starbases!? Then why are you flying my Starships!? If you were a Klingon you'd be killed on the spot, but lucky for you.....you WERE in Starfleet. Let's see how New Zealand Penal Colony suits you." Adm A. Necheyev.
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    jonsillsjonsills Member Posts: 10,365 Arc User
    Lee, we've been told - multiple times - by folks who work for Cryptic that their server farm is in Massachusetts. Please try to keep in mind that relations in the 'net have to do with software logic, not necessarily external geography; in the "World Wide Web", all locations are essentially the same place. In short, you're probably getting a Los Gatos address for Cryptic because the office that registered the URL is in Los Gatos. Something similar works for Akamai Technologies.

    Also, routing doesn't necessarily have anything to do with the shortest route between here and there in meatspace. It goes by which routes have the best traffic flow currently, a matter which can change from moment to moment. You have to let go of this attachment to physical connectivity if you want to analyze internet traffic flow.
    Lorna-Wing-sig.png
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    sthe91sthe91 Member Posts: 5,471 Arc User
    edited October 2019
    Yesterday, I had two SNRs which resulted in two disconnects. Then during some battles and even cutscenes for the Nelen Exil storyline I was having SNRs but thankfully no disconnects. I was playing in the time interval from 8:00 PM-12:30 AM EST or so. I was even having huge lag in the episode Sphere of Influence during the space battle portion it was really bad. I will be so glad when this Akamai server issue is fixed. Thanks. :)
    Where there is a Will, there is a Way.
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    leemwatsonleemwatson Member Posts: 5,345 Arc User
    jonsills wrote: »
    Lee, we've been told - multiple times - by folks who work for Cryptic that their server farm is in Massachusetts. Please try to keep in mind that relations in the 'net have to do with software logic, not necessarily external geography; in the "World Wide Web", all locations are essentially the same place. In short, you're probably getting a Los Gatos address for Cryptic because the office that registered the URL is in Los Gatos. Something similar works for Akamai Technologies.

    Also, routing doesn't necessarily have anything to do with the shortest route between here and there in meatspace. It goes by which routes have the best traffic flow currently, a matter which can change from moment to moment. You have to let go of this attachment to physical connectivity if you want to analyze internet traffic flow.

    I'll have to respectfully agree to disagree on this. The only time I've ever heard of anything been mentioned that was located in Mass. was Cogent by any Dev.
    "You don't want to patrol!? You don't want to escort!? You don't want to defend the Federation's Starbases!? Then why are you flying my Starships!? If you were a Klingon you'd be killed on the spot, but lucky for you.....you WERE in Starfleet. Let's see how New Zealand Penal Colony suits you." Adm A. Necheyev.
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    redeyedravenredeyedraven Member Posts: 1,297 Arc User
    edited October 2019
    spielman1 wrote: »
    SO I just got use to it and gave up and just deal with it even though I know it isn't my PC like I have been told or my internet like I have been told in the past.

    Well... I've moved to a different location, have a wired, fast internet-connection and purchased a new high-end-PC last year. no game with dedicated servers lags for me, neither does it lag when I host games. There is something between me (also a lot of other players) and the STO-servers that is bottlenecking. It can't be anything else.

    It's not lagging all the time, but there are clear spikes fairly regularly. Sometimes to an extreme.
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    mirrorterranmirrorterran Member Posts: 423 Arc User
    I can confirm that I always thought that the servers were in Massachusetts. I suppose they could be in Zimbabwe for all I know.
    My recommendation at this point is to decide whether the current state of the game is acceptable to you or not. With a total lack of improvement or communication on the matter, and it being a long standing problem that shows no improvement, worse even, might as well decide now.
    I made purchases in game at the end of last year and immediately regretted it as I got kicked out of the game constantly.
    I won't make that same mistake this year and that's a shame for everyone involved.
This discussion has been closed.