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Forums > Home› Support› PC, Network, and Other Technical Issues› Windows and General: PC, Network, and Other Technical Issues

"You may not log in from this IP address" - say what?

angrytargangrytarg Member Posts: 11,005 Arc User
in Windows and General: PC, Network, and Other Technical Issues
The launcher doesn't let me log into the game giving the above error message. I have never gotten that before and logged into the game just fine yesterday. Help!​​
lFC4bt2.gif
^ Memory Alpha.org is not canon. It's a open wiki with arbitrary rules. Only what can be cited from an episode is. ^
"No. Men do not roar. Women roar. Then they hurl heavy objects... and claw at you." -Worf, son of Mogh
"A filthy, mangy beast, but in its bony breast beat the heart of a warrior" - "faithful" (...) "but ever-ready to follow the call of the wild." - Martok, about a Targ
"That pig smelled horrid. A sweet-sour, extremely pungent odor. I showered and showered, and it took me a week to get rid of it!" - Robert Justman, appreciating Emmy-Lou
#TASforSTO
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Comments

  • angrytargangrytarg Member Posts: 11,005 Arc User
    It might help to ping @ambassadorkael#6946 as I'm not sure which gentlebeing would handle launcher issues at Cryptic/PWE pig-3.gif​​
    lFC4bt2.gif
    ^ Memory Alpha.org is not canon. It's a open wiki with arbitrary rules. Only what can be cited from an episode is. ^
    "No. Men do not roar. Women roar. Then they hurl heavy objects... and claw at you." -Worf, son of Mogh
    "A filthy, mangy beast, but in its bony breast beat the heart of a warrior" - "faithful" (...) "but ever-ready to follow the call of the wild." - Martok, about a Targ
    "That pig smelled horrid. A sweet-sour, extremely pungent odor. I showered and showered, and it took me a week to get rid of it!" - Robert Justman, appreciating Emmy-Lou
    #TASforSTO
    Get the Forums Enhancement Extension!
  • UnknownUnknown
    This content has been removed.
  • angrytargangrytarg Member Posts: 11,005 Arc User
    Huh, it seems to have resolved itself. That's odd. In any case, some googling revealed that a few years ago this happened to a lot of users so I thought maybe that's what happened again since there's no reason on my end for this to happen. But maybe it was just a little glitch.​​
    lFC4bt2.gif
    ^ Memory Alpha.org is not canon. It's a open wiki with arbitrary rules. Only what can be cited from an episode is. ^
    "No. Men do not roar. Women roar. Then they hurl heavy objects... and claw at you." -Worf, son of Mogh
    "A filthy, mangy beast, but in its bony breast beat the heart of a warrior" - "faithful" (...) "but ever-ready to follow the call of the wild." - Martok, about a Targ
    "That pig smelled horrid. A sweet-sour, extremely pungent odor. I showered and showered, and it took me a week to get rid of it!" - Robert Justman, appreciating Emmy-Lou
    #TASforSTO
    Get the Forums Enhancement Extension!
  • randommoron#2406 randommoron
    randommoron#2406
         Member Posts: 2 New User
    I'm getting this error as part of a new signup. How do I resolve it? I'm just on a standard residential IP block.
  • destin1adestin1a Member Posts: 8 Arc User
    edited October 2018
    reset router / modem - acquire new IP address - on residential ISP :) if still blocked (after checking for the new IP) - then continue reporting/requesting - as that is an account issue.
  • randommoron#2406 randommoron
    randommoron#2406
         Member Posts: 2 New User
    I just reset my connection to acquire a new address and I'm getting the same error. I think the whole range must be blocked for some reason. Who do I report this to?
  • seaofsorrowsseaofsorrows Member Posts: 10,918 Arc User
    Are you perhaps in a region that is not allowed?

    If not, you can try calling your ISP. Explain to them that your netblock appears to be banned and perhaps they can move you to a new one. Otherwise a VPN can probably get you around it, there are a number of free ones and even the paid ones are really inexpensive.
    Insert witty signature line here.
  • anzoiseanzoise Member Posts: 2 Arc User
    After about 11 disconnects on Monday, I'm having the same issue and it has yet to "sort itself out" :/
  • ekypyrosekypyros Member Posts: 181 Arc User
    Use a Proxy or VPN
    PvP : How To Defeat: Trait Exitus Acta Probat
  • ppthit#6291 ppthit
    ppthit#6291
         Member Posts: 1 New User
    Hello there,

    I am from Myanmar. I only have private ip address from my ISP.
    How can i fix this issue?
  • sthe91sthe91 Member Posts: 5,965 Arc User
    ppthit#6291 wrote: »
    Hello there,

    I am from Myanmar. I only have private ip address from my ISP.
    How can i fix this issue?

    Please read above.
    Where there is a Will, there is a Way.
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