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Extended Maintenances This Week

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  • benselassem#4731 benselassem Member Posts: 115 Arc User
    I'm having unexpected game time because of sick-leave... so yes, downtime is annoying, but if they're still doing server upgrades, I won't complain about that. And, by the way, tomorrow is the next maintenance, and no maintenance on thursday.
  • where2r1where2r1 Member Posts: 6,054 Arc User
    It is PWE maintenance stuffs....
    To improve your online game experience, we will be performing a number of upgrades to our network servers throughout the month of September 2018. Our goal is to provide quality services and stable servers for you to enjoy Arc games. Upgrading the hardware of our servers will help create a better experience for your favorite games, and allows us to make additional improvements in the future!
    https://www.arcgames.com/en/arc-news/detail/10999993-arc-scheduled-maintenance-september-2018
    "Spend your life doing strange things with weird people." -- UNK

    “Tell me and I forget. Teach me and I remember. Involve me and I learn.” -- Benjamin Franklin
  • leemwatsonleemwatson Member Posts: 5,421 Arc User
    phubbykun wrote: »
    Folks, maintenance was extended for a bit. I'll keep you updated as I know more, but we're looking at closer to 11:30 PT at this point.

    It's past time you explain to us why there has been so much maintenance in the last week.

    It's been explained numerous times on all forums and social media that all these maintenance are HARDWARE updates by PWE. They are doing work on Servers.
    "You don't want to patrol!? You don't want to escort!? You don't want to defend the Federation's Starbases!? Then why are you flying my Starships!? If you were a Klingon you'd be killed on the spot, but lucky for you.....you WERE in Starfleet. Let's see how New Zealand Penal Colony suits you." Adm A. Necheyev.
  • renebrehmer#9819 renebrehmer Member Posts: 71 Arc User
    Every week after server updates i have what looks like driver issues , stuttering , rebounding , severe FPS drop when i enter combat , by severe i mean my FPS goes from 30-45 fps to 2 fps. The crimson edition drivers look great when i first log in then i crash to desktop as soon as i enter combat.

    Sounds like you're playing the game through Steam AND Arc, which is a surefire way to break the game. Download the standalone launcher and use that to play. It actually works, unlike Arc and Steam.
  • renebrehmer#9819 renebrehmer Member Posts: 71 Arc User
    leemwatson wrote: »
    jcsww wrote: »
    tomilak wrote: »
    I hope after all this maintenance is done the rubber banding, etc, decreases, cause I have friends who experience this type of disruptions nightly for like 4 hours but during the afternoon theres none of this, the times in question are 7pm est. thru 11pm est. if anyone is interested. I for one do not experience that much in the way of rubber banding but it has happened.

    I have had a little of this in Breach runs for the event. It's not too bad, at least from what I have noticed, but I have seen plenty of players complain in chat about the lag and rubberbanding lately.

    However, this is more likely an ISP issue or an IP conflict or any other number of issues, not a server issue. I'm in the UK and I get no observable lag or rubberbanding and that's despite not using a proxy.

    I have a 1000/1000 Mbit connection with virtually no latency to any of the major datacenters in Europe, and yet still get some rubberbanding during STO's busiest hours. Even when it's not busy it still has periods of being rather unresponsive. The server hardware and/or their connection simply isn't fast enough to send data at a consistent rate.
  • arbrielfamilyarbrielfamily Member Posts: 28 Arc User
    ltminns wrote: »
    > @anodynes said:
    > ltminns wrote: »
    >
    > Laying the groundwork for an October 2nd launch of AoD. :)
    >
    >
    >
    >
    > As I said in another thread, the ship has already sailed for October 2nd. We would have had the Infinity Lock Box return, presumably with Discovery Lock Box items added just in time for the Discovery-themed update, after maintenance on the 20th if it was going live on the 2nd.

    What is going on on the 27th?

    From what I saw in another thread somewhere, there is NO maintenance on Thursday 27th September.
  • finn#1202 finn Member Posts: 1 Arc User
    Well it is past 10am...
  • nommo#5819 nommo Member Posts: 1,105 Arc User
    leemwatson wrote: »
    phubbykun wrote: »
    Folks, maintenance was extended for a bit. I'll keep you updated as I know more, but we're looking at closer to 11:30 PT at this point.

    It's past time you explain to us why there has been so much maintenance in the last week.

    It's been explained numerous times on all forums and social media that all these maintenance are HARDWARE updates by PWE. They are doing work on Servers.

    Bummer about the extension but it's about time Cryptic switched the STO servers, it's a shame STO doesn't have its own server(s), from Direct Current (DC) to Alternate Current (AC) ... Tesla was always smarter & better anyways than Edison. B)
  • ltminnsltminns Member Posts: 12,572 Arc User
    What is going on is the Infinity Lockbox is being released. I was being a bit coy. :)
    'But to be logical is not to be right', and 'nothing' on God's earth could ever 'make it' right!'
    Judge Dan Haywood
    'As l speak now, the words are forming in my head.
    l don't know.
    l really don't know what l'm about to say, except l have a feeling about it.
    That l must repeat the words that come without my knowledge.'
    Lt. Philip J. Minns
  • wildcard#0935 wildcard Member Posts: 15 Arc User
    Well hopefully the positive trend continues. I was having weird jitteryness in sector space (+some other areas) and after last weeks maintenance it magically vanished.
  • renebrehmer#9819 renebrehmer Member Posts: 71 Arc User
    edited September 2018
    (Trolling comments moderated out. - BMR)
    Post edited by baddmoonrizin on
  • n8pu#8193 n8pu Member Posts: 36 Arc User
    Any details on the extended maintenance? What's keeping the techs so busy these days? Would be nice to know the reason... and don't be shy on the technobabble, we're trekkies after all ;)

    Also, Spear... regardless of the time you choose, someone will be impacted. Schedule it earlier, and the eastcoast folks have their evening ruined. Schedule it later, and the west coast has their evening ruined, along with euro morning. My guess is that the maintenance is scheduled during office hours at the server location so the techs can work on it during their regular office hours. This way, the folks who usually pay their way (IE people with jobs who play in the evening hours) are least impacted. It's a reason I can get behind. Since you do not know the reason for the extended downtime, your assumption that testing stuff on Tribble may reduce it is... questionable at best. I bet the user database of Tribble is a few orders of magnitude smaller then that of the live server.

    After having worked at a real job and now have been retired for close to 4 years, the time they chose to do server work, is nothing more than an inconvenience for me, and I am a east coast person so sometimes I have to wait until later in the day, or just wait until the next day if I chose. A while back bought a life time membership for STO, the other Cryptic game I play at times is COL, I guess I should have done the same thing there, but being retired I have to watch my $$ a little closer and plan for stuff like that.

  • tasshenatasshena Member Posts: 534 Arc User
    edited September 2018
    metalbunny wrote: »
    Every week after server updates i have what looks like driver issues , stuttering , rebounding , severe FPS drop when i enter combat , by severe i mean my FPS goes from 30-45 fps to 2 fps. The crimson edition drivers look great when i first log in then i crash to desktop as soon as i enter combat.

    Sounds like you're playing the game through Steam AND Arc, which is a surefire way to break the game. Download the standalone launcher and use that to play. It actually works, unlike Arc and Steam.

    I run it from Steam regularly, and don't have any issues. But then, I'm on a GTX 1080, so won't have issues so much anyway.

    On a separate note: Worrying that they had to suddenly extend it again. Someone didn't fail to use static protection and burn out a component with a spark from a rug, did they? Shocking if so. ^_^ Hope the extension isn't too long, anyway.
  • rattleshark#0665 rattleshark Member Posts: 78 Arc User
    metalbunny wrote: »
    Every week after server updates i have what looks like driver issues , stuttering , rebounding , severe FPS drop when i enter combat , by severe i mean my FPS goes from 30-45 fps to 2 fps. The crimson edition drivers look great when i first log in then i crash to desktop as soon as i enter combat.

    Sounds like you're playing the game through Steam AND Arc, which is a surefire way to break the game. Download the standalone launcher and use that to play. It actually works, unlike Arc and Steam.

    I'm using ARC for STO , i have Steam for many games but it is not running when i log into STO , i shut it down with task manager before i log on to STO .
  • silverblade17silverblade17 Member Posts: 2 Arc User
    Please pick a set of drivers and make them work , if you continue to patch away from my cards i will have to quit the game. These are my only choices.
    https://www2.ati.com/drivers/whql-win8.1-win7-catalyst-15.7.1-oct30.exe
    https://www2.ati.com/drivers/beta/non-whql-win8.1-win7-radeon-software-crimson-relive-16.2.1-sep20.exe
    I'M Running WIN7 64 ,dual AMD 6870 in crossfire , I7 @3.40 , i know my rig is old but i am not buying new GPU for an 8 year old comp to play a 10 year old game.

    i was having issues with my vid card to, 2 different computer same issue, as a PC tech, if you haveing issues, it was seem to be the upgrade but it can also be your gpu failing, as long as you have a e-pci or agp slot you can run any vid card that will fit those slots, got a 710 1 gig for $35 on amazon, works great and better then the 210 I had in it
  • eristhevortaeristhevorta Member Posts: 1,049 Bug Hunter
    As usual, two hours extra and then probably another two hours (nine hours total). Glad I did my let's play video before noon and won't be doing any tomorrow.
    "Everything about the Jham'Hadar is lethal!" - Eris
    Original Join Date: January 30th, 2010
  • johnl75johnl75 Member Posts: 70 Arc User
    Jesus welcome to Star Trek Offline
  • yolduryoldur Member Posts: 46 Arc User
    edited September 2018

    It's past time you explain to us why there has been so much maintenance in the last week.
    It's been explained numerous times on all forums and social media that all these maintenance are HARDWARE updates by PWE. They are doing work on Servers.

    Right. Several days, half the day each time and well beyond how long they said it would take. Sounds very professional to me.
  • anodynesanodynes Member Posts: 1,999 Arc User
    edited September 2018
    ltminns wrote: »
    And that's why I said it with a smiley face. It is not written in stone that a new Lockbox will be forthcoming with the 'Expansion' so there is still time for an Infinity. That is why I've switched to my backup date of October 16th. Any later will get any possible 'Recruiting' Event into conflict with the Winter Event.

    Right. I'm sure they'll pass up an opportunity to change up lock boxes with the significant release. I mean look at all the other times they have.
    ltminns wrote: »
    > @anodynes said:
    > ltminns wrote: »
    >
    > Laying the groundwork for an October 2nd launch of AoD. :)
    >
    >
    >
    >
    > As I said in another thread, the ship has already sailed for October 2nd. We would have had the Infinity Lock Box return, presumably with Discovery Lock Box items added just in time for the Discovery-themed update, after maintenance on the 20th if it was going live on the 2nd.

    What is going on on the 27th?

    No patch, but that doesn't necessarily mean no Infinity Lock Box. I don't think a maintenance is even necessary to switch to one of those.

    Edit: There it is. So it will almost certainly launch on the 9th.
    This is an MMO, not a Star Trek episode simulator. That would make for a terrible game.
  • tasshenatasshena Member Posts: 534 Arc User
    edited September 2018
    Hmm. The launcher patched and Tribble came up, but the login server doesn't like me :p
  • rattleshark#0665 rattleshark Member Posts: 78 Arc User
    Please pick a set of drivers and make them work , if you continue to patch away from my cards i will have to quit the game. These are my only choices.
    https://www2.ati.com/drivers/whql-win8.1-win7-catalyst-15.7.1-oct30.exe
    https://www2.ati.com/drivers/beta/non-whql-win8.1-win7-radeon-software-crimson-relive-16.2.1-sep20.exe
    I'M Running WIN7 64 ,dual AMD 6870 in crossfire , I7 @3.40 , i know my rig is old but i am not buying new GPU for an 8 year old comp to play a 10 year old game.

    i was having issues with my vid card to, 2 different computer same issue, as a PC tech, if you haveing issues, it was seem to be the upgrade but it can also be your gpu failing, as long as you have a e-pci or agp slot you can run any vid card that will fit those slots, got a 710 1 gig for $35 on amazon, works great and better then the 210 I had in it

    I considered failing gpu but 1 - i run Skyrim with settings maxed and do not have frame rate issues , 45 fps in combat most of the time , rare it drops to 30 fps , 2 the fps drop only happens with STO , the issues always coincide with server/game updates
  • reaperreborn64reaperreborn64 Member Posts: 15 Arc User
    edited September 2018
    (Response to moderated comments removed. - BMR)
    Post edited by baddmoonrizin on
  • fucu619fucu619 Member Posts: 1 Arc User
    Why haven't the migrated over to cloud based servers? You can run all this maintenance on the back end and still have the game up until deployment of said patch deploy it then simply announce that the server is coming down for 10 min for the patch to take effect but i guess they are still stuck in 2008.
  • tasshenatasshena Member Posts: 534 Arc User
    fucu619 wrote: »
    Why haven't the migrated over to cloud based servers? You can run all this maintenance on the back end and still have the game up until deployment of said patch deploy it then simply announce that the server is coming down for 10 min for the patch to take effect but i guess they are still stuck in 2008.

    2008 was only two years prior to the game's launch, so the engine was never designed for cloud based servers, likely? Since the original iteration was imported from an even older game?
  • yolduryoldur Member Posts: 46 Arc User
    edited September 2018
    (Trolling comments moderated out. - BMR)
    Post edited by baddmoonrizin on
  • johnl75johnl75 Member Posts: 70 Arc User
    edited September 2018
    (Trolling comments moderated out. - BMR)
    Post edited by baddmoonrizin on
  • kedranikedrani Member Posts: 36 Arc User
    Hey folks,

    There is going to be some extended maintenance this week on PC, and a general change to our maintenance schedule.

    Tuesday, September 25th
    We'll have maintenance on all platforms starting at 5am PT and running for ~ 5 hours. What Time is this is for me?

    Hello! According to the schedule and the link above, maintenance should already have finished an hour and a half ago. Yet, when I try to login, I get a message that the server is unavailable at this time. What's going on?
  • johnl75johnl75 Member Posts: 70 Arc User
    kedrani wrote: »
    Hey folks,

    There is going to be some extended maintenance this week on PC, and a general change to our maintenance schedule.

    Tuesday, September 25th
    We'll have maintenance on all platforms starting at 5am PT and running for ~ 5 hours. What Time is this is for me?

    Hello! According to the schedule and the link above, maintenance should already have finished an hour and a half ago. Yet, when I try to login, I get a message that the server is unavailable at this time. What's going on?
    They have extended it to 11:30 PT which has just elapsed. Im following twitter for an update
  • kedranikedrani Member Posts: 36 Arc User
    Thank you John.
  • yolduryoldur Member Posts: 46 Arc User
    I wonder why they don't post ETA updates here. If you just look at the original forum announcement, they are now almost two hours overdue.
This discussion has been closed.