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Multiple system crashes
feralsociopath
Member Posts: 1 Arc User
Constant crashes throughout the game not only with sompek. Have completed both sompek and the daily event on Risa twice. Crashed all 4 times and did not get the vouchers.
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I was lucky enough to get the daily in today, but I feel for those trying to earn their daily or to do anything else at the moment.
I can no longer even pass the login screen, instant app crash now.
The first time the game crash occurred I was doing the Antique hunt for Qwen. I had just found and retrieved the Antique with 3 minutes left in bonus reward time and just as I held the x button to select submit the item to Qwen and finish the mission I was disconnected with a crash and blue screen with error CE-34878-0. I logged back into the game as immediate as possible but found that I had missed the bonus reward time so I was only rewarded 20 Lohlunat Favor instead of the 50 Lohlunat Favor I should have received had the game not crashed on me.
I saw several people in the Zone Chat saying that they were getting crashes of the game.
The game crashed 4 more times after being able to play for about 2 minutes each time and the same blue screen error CE-34878-0 would come up. So I did a search online which led me to a PS4 support page explaining the steps to save saved game data and then uninstall and reinstall the game. I found other recommendations to do a reinitialization. So I followed and completed all steps of both reinitialization and uninstall and reinstall of Star Trek Online successfully. So at around 10:30 PM PST I started Star Trek Online and when I logged back to find myself on Risa I immediately asked in Zone Chat if other people were still having the crash issues. 7 people immediately expressed their discontent implying they were having the same issues of crashing continually. Then I took a few steps running and CRASH again with same error message. So at that point and with proof that other people were experiencing the same issues I knew at then it was not my console.
I did on each instance send a report to Sony Play Station which comes up automatically following the error occurrence and the include picture/video box was checked.
I would include a video for you guys but I think that since a crash occurred there may not be one or I don't know where to look for one to be able to send you.
So now here I am typing this to let you guys know. I want to ask:
What exactly happened?
Can I expect the issue to be fixed soon?
Can I be reimbursed the 30 Lohlunat Favor that I lost as a result of the first crash?
**This was originally posted to a support ticket, under In-Game Issues
Problem has not resolved yet, it seems, though I was able to earn my daily vouchers, I am sure others are not so fortunate. This really is unplayable, and unfair for those who have spent anything on the game. If there is no extension on the event, then it becomes unfair even to F2P players.
I try to be patient, but the players really do need to hear ''something".
Twice on Sompak this morning (extraordinarily frustrating as weekend events are fairly rare and it crashes before I can get my daily weekend event vouchers.) It's crashing no matter where my characters are (Sompak, Risa, sector space, one on Nukara who just keeps dying because it unactivates the environmental suit every time it crashes and then crashes before I can respawn and get the character out of there.
Until it's fixed, it's not even worth playing.
I will attempt the daily vouchers because I refuse to spend zen to finish the ship project, I am already having to use lobi to finish the bajoran ship I skipped out on, don't want a second. But, I will not run any missions or PvE queues for the time being. I remember these problems being hot patched on the PC, or emergency maintenance being run even during events. The sad fact with consoles is that if this requires a patch, then the patch has to first be approved by Sony (PS4) and Microsoft (Xbox) before anyone will see the patch. This process could easily take a few days to a week, which I think will ruin the event completely for most players
I've been crashing since 2 am EST while during the Admiralty missions on my different characters. I had stopped playing for awhile and had my system off because we had storms rolling through. Now I tried again and it crashed during a regular mission.
I've tweeted about it and the only thing there is about an outage back on June 29th. I'll check back later today to see if it is working but no announcements?
This is really frustrating for me as well, as I spent over $200 on Zen (I wanted to get it while on sale before VIL) and less than a day later, the game is totally unplayable.
Then you've never plays DC Universe Online.
Every other update would crash the system and people would take to forum and other places demanding stuff for the time down.
Just seems strange that in almost twelve hour period that there is no news from them about these crashes. This is the first time I've ever had a problem with this game.
My Sci took three runs of sompek before getting far enough for the token and that was with me suggesting to the group we did a "5 & die" Talked to rodek at the end and crash, lucky enough to get back on quickly enough to get the marks I wanted from the reward as I wasn't willing to go through the bluescreen faff again.
If this continues over the weekend I really hope they rerun sompek again next week (sans issues) as a way of admitting there's a problem and saying sorry.
This may be unreasonable, but I'd actually say give every account voucher reclaims for the weekend. Like when they ended the anniversary (I think it was anniversary) event early a year ago. In the Sompak runs where it's crashed, my team has been well past round 5 and I'd have little interest in having to grind that out again.
Three voucher reclaims would be an extra item for everyone and as rare as weekend events have been on the console, I'd think very appreciated by everyone.