The "Terran Empire Odyssey Outfit" box includes several mirror Sierra and Antares tops, in addition to the Odyssey. No clue why they're not in the preview.
As a side note, there's a bug in the female Odyssey Sleeveless top on female Federation Klingons. Leaves them with no arms or torso, which makes one of my captains unhappy.
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rattler2Member, Star Trek Online ModeratorPosts: 58,576Community Moderator
As a side note, there's a bug in the female Odyssey Sleeveless top on female Federation Klingons. Leaves them with no arms or torso, which makes one of my captains unhappy.
As a side note, there's a bug in the female Odyssey Sleeveless top on female Federation Klingons. Leaves them with no arms or torso, which makes one of my captains unhappy.
As a side note, there's a bug in the female Odyssey Sleeveless top on female Federation Klingons. Leaves them with no arms or torso, which makes one of my captains unhappy.
Cryptic, this is not how to treat paying customers and potential customers!
I reported this issue since the first set of Terran Odyssey Outfits were released in 2016, via ingame bug report. The only answer I ever got via email was a generic answer to post the bug report again in the forums, so other players can comment on it, which I did multiple times back in 2016 and 2018 and again now because not only the old bugs aren't fixed but also the new 12th Anniversary Terran Outfits are bugged as well.
I recently edited the subject of those threads to a more common one, so they might gain better recognition, but even in the last patches the bugs were not fixed and there is even no word from developers in any form, that those bugs are worked on, even though your Systems Designer Jeremy Randall and Community Manager Mike Fatum confirmed in one of the last Ten Forward Weekly, that they know about the bugs, and it is because somebody forgot to add those outfits to a specific species. (Timeindex 56 minutes in)
So I started to escalate this issue a bit more via my Twitter (below), which is normally not my style to make a big wave out of it, but I saw no other way to get you to recognize how wrong you treat your customers and potential customers.
Cryptic, if you don't change your paradigm about quality of premium content, you will loose customers.
I hope Gearbox knows what company they purchased and get you guys up to pace again.
I find it insulting to charge over 175 bucks (125 discounted) for an exclusive costume option, which only has a few more usable outfit pieces and some of them are even bugged. We don't pay your extra labour you have to do because your code is so bad that you need to do everything manually. We pay for what we get, and if it is broken you don't get money!
Frankly I wouldn't mind if you would offer an optional monthly fee, like a "Gold Subscription Model" to secure you a more constant influx of funding and hire more artists and developers to pull your sh*t straight again.
Also releasing the ships separately but the costumes not is a very wrong approach. Please consider releasing ALL outfits (including previously exclusive ones) individually on Mudd's Market, and make sure to treat them as premium content, so the quality is assured across all playable species. This way we could pay you for making individual costume pieces and make them in a better quality.
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Comments
As a side note, there's a bug in the female Odyssey Sleeveless top on female Federation Klingons. Leaves them with no arms or torso, which makes one of my captains unhappy.
Homestarrunner: She looks ok to me!
Cryptic, this is not how to treat paying customers and potential customers!
I reported this issue since the first set of Terran Odyssey Outfits were released in 2016, via ingame bug report. The only answer I ever got via email was a generic answer to post the bug report again in the forums, so other players can comment on it, which I did multiple times back in 2016 and 2018 and again now because not only the old bugs aren't fixed but also the new 12th Anniversary Terran Outfits are bugged as well.
https://www.arcgames.com/en/forums/startrekonline#/discussion/1219051/missing-body-parts-in-12th-anniversary-exclusive-uniforms-dont-buy
https://www.arcgames.com/en/forums/startrekonline#/discussion/1245959/missing-body-parts-in-premium-uniforms-on-premium-species-dont-buy
I recently edited the subject of those threads to a more common one, so they might gain better recognition, but even in the last patches the bugs were not fixed and there is even no word from developers in any form, that those bugs are worked on, even though your Systems Designer Jeremy Randall and Community Manager Mike Fatum confirmed in one of the last Ten Forward Weekly, that they know about the bugs, and it is because somebody forgot to add those outfits to a specific species. (Timeindex 56 minutes in)
https://www.youtube.com/watch?v=JmnXecZNOag&t=3410s
So I started to escalate this issue a bit more via my Twitter (below), which is normally not my style to make a big wave out of it, but I saw no other way to get you to recognize how wrong you treat your customers and potential customers.
Cryptic, if you don't change your paradigm about quality of premium content, you will loose customers.
I hope Gearbox knows what company they purchased and get you guys up to pace again.
I find it insulting to charge over 175 bucks (125 discounted) for an exclusive costume option, which only has a few more usable outfit pieces and some of them are even bugged. We don't pay your extra labour you have to do because your code is so bad that you need to do everything manually. We pay for what we get, and if it is broken you don't get money!
Frankly I wouldn't mind if you would offer an optional monthly fee, like a "Gold Subscription Model" to secure you a more constant influx of funding and hire more artists and developers to pull your sh*t straight again.
Also releasing the ships separately but the costumes not is a very wrong approach. Please consider releasing ALL outfits (including previously exclusive ones) individually on Mudd's Market, and make sure to treat them as premium content, so the quality is assured across all playable species. This way we could pay you for making individual costume pieces and make them in a better quality.
...THEN THE WINGED HUSSARS ARRIVED!