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Workaround: "Failed to launch GameClient.exe: client quit unexpectedly" error

Since today i get this nice little error message after the launcher has patched my game. I found out that there are some missing files but i got it working. Maybe this helps you too.

- disable on "demand patching" in the launcher
- look for your star trek online folder
- change into the "Live" folder
- locate the "x86" folder (x64 is for 64 bit...might work too) and copy all files it contains to the "Live" folder. DO NOT OVERWRITE EXISTING FILES!
- go to the live folder and create a Textfile "start.txt"
- open "start.txt* and use this commandline:
start /b GameClient.exe -Locale english -server 208.95.186.11 -server 208.95.186.13 -server 208.95.186.12 -server 208.95.186.37
- save "start.txt" and then rename it "start.bat"

start.bat will now launch the gameclient without the launcher and you will hopefully see the normal login screen and you can login.

I hope the launcher will work again soon. So this is only a temporary workaround.

hope it helps :-)

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    legion#4071 legion Member Posts: 1 New User
    Is there any way you can send me this file, perhaps? I've been having similar issues, and as a returning player, it's frustrating not being able to even get the game patched due to the launcher crashing constantly. Tried this method, and Windows(being the massive cockblocker it is) will not allow me to change the file type. -.-'
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    jodparjodpar Member Posts: 1 Arc User
    Holy cow!!!!
    It worked but was not in the right resolution. Are there some extra options to start it up in a higher than default resolution?

    I have been in contact with tech support for over a month now and they are now saying that they can not fix the problem as its an issue with my machine. My machine works properly with Champions online but not STO for whatever reason.
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    lyanaarlyanaar Member Posts: 148 Arc User
    Is there any way you can send me this file, perhaps? I've been having similar issues, and as a returning player, it's frustrating not being able to even get the game patched due to the launcher crashing constantly. Tried this method, and Windows(being the massive cockblocker it is) will not allow me to change the file type. -.-'

    I suspect you have turned on "dont show known file extensions" in windows explorer. Turn it off and it should let you rename the file from txt to bat. You can also try to open a cmd and change directory to your sto\live folder, then type ren start.txt start.bat.
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    lyanaarlyanaar Member Posts: 148 Arc User
    edited March 2018
    jodpar wrote: »
    Holy cow!!!!
    It worked but was not in the right resolution. Are there some extra options to start it up in a higher than default resolution?

    I have been in contact with tech support for over a month now and they are now saying that they can not fix the problem as its an issue with my machine. My machine works properly with Champions online but not STO for whatever reason.

    Its not a problem with your machine. Mine worked fine till yesterday...then it happend fo no sane reason. I dont think there is an option. I was able to play in windowed mode which is almost my desktop resolution.

    All options i know are the following:

    -showfps
    Will show a frame rate counter at the top right of the screen while in-game.

    -showmem
    Will show the memory usage of the game, including video memory in the top right of the screen.

    -netgraph
    Shows ping, sent and received packages (bottom left), also includes a graph of your ping (bottom right)

    -locale language
    Starts the game using a specific language pack.
    english
    german
    french

    example: -locale english

    -server
    Will connect to the specified account server(s) while starting the game.
    By default the game will already connect to these servers.

    Known account servers:
    208.95.186.11
    208.95.186.12
    208.95.186.13
    208.95.186.37

    example: -server 208.95.186.11

    -setproxy
    Europe eu1.proxy.crypticstudios.com 80
    North America us1.proxy.crypticstudios.com 80

    example: -setproxy eu1.proxy.crypticstudios.com 80

    -safemode
    Starts the game in safemode
    Warning: Overwrites your graphic settings to the lowest possible settings.

    -enabledebugconsole

    Enables a console ingame (by pressing the ~ key) that allows / commands.

    -console

    Will open up a command prompt console along with starting the game, the console will display useful debug information ranging from network to loading game resources.
    Hit the Pause key to pause the console and game client during loading
    Hit the Enter key to continue

    Will also tell you if any other command line parameters are invalid.

    –NoAutoRotateLogs

    Will create a single file for each log type instead of timestamped logs.

    EDIT: changed console commands
    Post edited by lyanaar on
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    lyanaarlyanaar Member Posts: 148 Arc User
    one more thing:

    If cryptic patches next time, you have to patch it once again wit the launcher/arc. Then you can again use the start.bat. Or better...it will work again normal hopefully
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    lyanaarlyanaar Member Posts: 148 Arc User
    lyanaar wrote: »
    one more thing:

    If cryptic patches next time, you have to patch it once again wit the launcher/arc. Then you can again use the start.bat. Or better...it will work again normal hopefully

    And to quote myself...i think it has something to do wit the patch servers since i cannot reach the eu or us patching proxy since yesterday...ping works fine but the launcher cannot connect and patch.

    ...not to think a dev will read it in the official forums...and i dont like reddit...
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    salvation4salvation4 Member Posts: 1,167 Arc User
    The launcher needs to be looked at seriously..Sometimes I need a VPN just to log in then turn the VPN off once at the character select screen..Its wierd..It is like the launcher refuses to communicate with the servers sometimes..

    @ambassadorkael#6946 Please refrence this issue..We would be grateful if this is looked into..
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    miasmatmiasmat Member Posts: 3 Cryptic Developer
    @lyanaar you actually have the -console and -enabledebugconsole backwards. -console adds the separate DOS-like black window where you can see all the output the game prints. -enabledebugconsole makes ~ tilde show an overlay where you can type commands.
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    lyanaarlyanaar Member Posts: 148 Arc User
    Found the error...if you run the Launcher as Administrator it will work again. Never thought of that..my normal Windows User is actually part of the Admin Group. I'll investigate further...something must have changed...
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