Ticket ID # 4,545,098
You know that 'palm phaser' you get from that mission? Well, I had upgraded it to epic quality. Someone was talking in chat about upgrading one, so I was going to link mine so they could see what it can get to. Checking everywhere, my phaser is gone. And I would like it back. I put a lot of resources into getting that to epic and don't appreciate it just disappearing. And no, I didn't sell it.
Here's a picture of it. I still have it on a toon's boff I transferred to Tribble during the last STO Anniversary.
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But what I don't understand is how a company can make a product that loses their customers items over and over. And this isn't the 1st instance of it. I have a separate thread where my Admiralty cards keep disappearing.
And this is just something I noticed disappearing! Who knows how many items for me and everyone else have gone missing and the players never know! Where people pay real $ for items, this is totally unacceptable. They need to overhaul whatever servers/databases they have. Obviously there is some data corruption issue somewhere.
So I guess my new STO policy is to transfer a copy of my character to Tribble every month as a 'snapshot' of what I have. I don't want anymore of my epic/expensive items to disappear and just get a "sorry" from PWE.
I spent almost 30 minutes on one toon JUST putting 'protected' on every item I have. But I doubt that will protect anything from Cryptic losing my items like this. But I'll go do that with my other 7 toons too, 'just in case'.
So just a warning to everyone... The game WILL lose your items.
http://forum.arcgames.com/startrekonline/discussion/1232970/i-lost-most-of-my-boffs-on-one-toon-with-1-6-2
And if they won't give you back the phaser, I would ask for enough upgrade techs to upgrade another one to Mk XIV epic.
I'd love to just get a pile of upgrades (or one of the Ultimate ones from the key rings) and just remake a epic mark 1 phaser. I don't really care what the buffs on it are. But they didn't offer that. And w/o proof in their logs I had an Epic phaser, they probably won't. It'd be easy enough to scam it. Just make it on Tribble w/o spending any 'real' upgrades, then say you had it on Holodeck.
Seeing how I haven't noticed it missing till now, I guess I'm not too enraged over it. I guess I could remake it or buy the one at K-13. As I said, what really makes me mad is the fact that things ARE going missing. Am I supposed to take a screenshot of everything I own just because Cryptic can't keep their **** together?
From the screen shot and info you provided I was able to track down the phaser in question. It was posted for auction on 170301
I build things. Things that make us go.
Well, that certainly is interesting. I'm sure @dragonis would be interested to know this, but I don't know if he's still paying attention to this thread.
By the way, @engineerb4#4806, I don't recall seeing your name on the forums before. Are you new to Cryptic?
I build things. Things that make us go.
@engineerb4#4806
That is rather odd...
The screenshot shows that the Phaser Type I is equipped on the Boff. That should mean the weapon is bound to account and cannot be sold on the Exchange. It could be the Phaser Type I that was sold on the Exchange belonged to a different player. Unless there is some data indicating the weapon sold on the Exchange did in fact belong to dracounguis. But that would mean the weapon was glitched which allowed it to be listed on the Exchange even after it has been equipped.
I build things. Things that make us go.
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BTW, i don't think we should call the Exchange "Auction", because the price is set by seller, not by buyers...