So far, can't play any STFs At All(already made my graphics adjustments to custom medium). Crashes right after start. Seems to happen in space social areas as well. My 2011 i3 laptop is Fully Optimized...not now I guess. More to follow
I have a 2010 i5 laptop, I've been playing STO & been a lifetime member for over 6 years & I've never had any issue playing this game until the pre-patching for this update started. Now when I log on, within 30 secs the game either locks up or goes black screen or does both & crashes. Completely unplayable for me. I'm calling BULL$**T on this one!!!!
Here too, first no letters, fixed it with starting in safe mode, loaded another char, again no letters, now every 2 out of 3 map changes or char changes result in a freeze, waited for 10 minutes, still frozen, had to shut down the game client, which is really annoying when it happends occasionally, but with nearly every map change?
For a playthrough of the new episode on one single char + doffing on my other chars it took me 40 restarts!!!
P.S: Things I noticed:
it doesn't matter if safe mode is on or not
it doesnt matter if the new lighting is on or not
freezes happening most of the time at 93%
Edit:
it doesn't matter if dx 11 or dx9 is selected
If your game won't load no matter what you do you have two options. One you will like if you can pull it off, and one you'll hate, specially if you're on a data cap.
1) Copy the game folder from a computer where it works into the folder it lives on now replacing everything.
2) Delete the Live folder, start the launcher, and download the whole thing again.
I had to do 2 once because of a situation like the one you are having. Now I have a backup on a laptop I keep connected to my TV, but don't use for playing anymore. I update that STO copy once a month and with new releases.
If your game won't load no matter what you do you have two options. One you will like if you can pull it off, and one you'll hate, specially if you're on a data cap.
1) Copy the game folder from a computer where it works into the folder it lives on now replacing everything.
2) Delete the Live folder, start the launcher, and download the whole thing again.
I had to do 2 once because of a situation like the one you are having. Now I have a backup on a laptop I keep connected to my TV, but don't use for playing anymore. I update that STO copy once a month and with new releases.
Although i stated my reluctance toward this solution earlier, I gave it a try, since I still had to check civ6 out anyways. What can I say, it fixed everything, I had text, I had all the graphic settings I want, no need to run it in safe mode and most important: no more freezes
Same issue. Crashes to black screen with graphics driver failure. I've tried forcing to DX9 and safe mode with no luck for either in any combination
Having the same issue. Play for like a few minutes and then the game crashes with driver issue. Doesn't matter if I lower all the graphics settings to off/min, dx9, dx11, no setting seems to fix the crashing. Have Intel GPU with Windows 10.
> @exosstyrbjoern said: > Here too, first no letters, fixed it with starting in safe mode, loaded another char, again no letters, now every 2 out of 3 map changes or char changes result in a freeze, waited for 10 minutes, still frozen, had to shut down the game client, which is really annoying when it happends occasionally, but with nearly every map change? > For a playthrough of the new episode on one single char + doffing on my other chars it took me 40 restarts!!! > > P.S: Things I noticed: > it doesn't matter if safe mode is on or not > it doesnt matter if the new lighting is on or not > freezes happening most of the time at 93% > > Edit: > it doesn't matter if dx 11 or dx9 is selected
Yea mine does the same thing. Can get to login screen, go into game and then it just goes black, comes back on, goes black, then crashes. I have Intel HD Graphics, it was working before the update on 10/25/16 and after the update it doesn't. I love playing this game and now im really bummed out about it. So Cryptic, please please fix this or your gonna lose a good player.
ran the kitchen sink troubleshooting list to fix the crash bug. no dice. count me among the brotherhood!......now where's my free t-shirt..I was told I'd get a free t-shirt.
Murphy's laws:
1- Murphy’s Law tells us that anything that can go wrong will go wrong.
2- And anything that does go wrong will get progressively worse.
3- And if you survive the first two laws it’s time to panic.
Here too, first no letters, fixed it with starting in safe mode, loaded another char, again no letters, now every 2 out of 3 map changes or char changes result in a freeze, waited for 10 minutes, still frozen, had to shut down the game client, which is really annoying when it happends occasionally, but with nearly every map change?
For a playthrough of the new episode on one single char + doffing on my other chars it took me 40 restarts!!!
P.S: Things I noticed:
it doesn't matter if safe mode is on or not
it doesnt matter if the new lighting is on or not
freezes happening most of the time at 93%
Edit:
it doesn't matter if dx 11 or dx9 is selected
Exactly the same for me, I just gave up after spending all night with freezes and no gameplay time, it was bad enough yesterday spending hours with the update crashing several time then hours sorting the graphics and now this. Cryptic need to seriously learn what the phrase 'if it aint broke, dont fix it' means because all these damned updates just TRIBBLE things up more and more.
Perhaps Cryptic consider players to be an annoyance instead of their bread and butter, something they need to think about because without us, they lose everything !
If your game won't load no matter what you do you have two options. One you will like if you can pull it off, and one you'll hate, specially if you're on a data cap.
1) Copy the game folder from a computer where it works into the folder it lives on now replacing everything.
2) Delete the Live folder, start the launcher, and download the whole thing again.
I had to do 2 once because of a situation like the one you are having. Now I have a backup on a laptop I keep connected to my TV, but don't use for playing anymore. I update that STO copy once a month and with new releases.
How about option 3 : Cryptic fix what they have screwed up instead of expecting everyone to TRIBBLE about with option 1 or 2 ?
I'm having the same problem. I have a Radeon HD 6770M with the latest drivers but every few minutes the game crashes, sometmes at startup, sometimes in-game. "Fatal error: Direct 3D driver returned error code (DDXGI_ERROR_DEVICE_REMOVED) while Presenting. Reason: 0x887a0007 (DXGI_ERROR_DEVICE_RESET)" no matter how low my graphics settings are. Never hadthis problem until the STO graphics update.
Shut off reflections and turn off dynamic lighting. Then set the lighting and shadow quality to low. There's more tips in my other discussion that's around here. Good luck
I'm having the same problem. I have a Radeon HD 6770M with the latest drivers but every few minutes the game crashes, sometmes at startup, sometimes in-game. "Fatal error: Direct 3D driver returned error code (DDXGI_ERROR_DEVICE_REMOVED) while Presenting. Reason: 0x887a0007 (DXGI_ERROR_DEVICE_RESET)" no matter how low my graphics settings are. Never hadthis problem until the STO graphics update.
There's an interesting pattern. A number of people I've talked to who have been having black screen and/or crashing issues have been using Radeon GPU's. I wonder if maybe that's part of the issue.
I'm using an nvidia GPU, haven't had crashes since delta rising.
There's an interesting pattern. A number of people I've talked to who have been having black screen and/or crashing issues have been using Radeon GPU's. I wonder if maybe that's part of the issue.
I'm using an nvidia GPU, haven't had crashes since delta rising.
Are you using an AMD chip? When Cryptic says STO is "Enhanced" for Intel, I don't think they're kidding.
If it's supposedly "Enhanced" for Intel, then Enhanced must mean UNAVAILABLE to them! I'm having the same issue on Pentium P6200 with integrated Intel HD Graphics. Crashes within a few minutes with all settings at Low imcluding Bloom and Lighting.
Comments
For a playthrough of the new episode on one single char + doffing on my other chars it took me 40 restarts!!!
P.S: Things I noticed:
it doesn't matter if safe mode is on or not
it doesnt matter if the new lighting is on or not
freezes happening most of the time at 93%
Edit:
it doesn't matter if dx 11 or dx9 is selected
1) Copy the game folder from a computer where it works into the folder it lives on now replacing everything.
2) Delete the Live folder, start the launcher, and download the whole thing again.
I had to do 2 once because of a situation like the one you are having. Now I have a backup on a laptop I keep connected to my TV, but don't use for playing anymore. I update that STO copy once a month and with new releases.
on Tribble it was working fine for me before the launch
Message me in-game (@tm706) for help
1st Alpha Quadrant Fleet
Although i stated my reluctance toward this solution earlier, I gave it a try, since I still had to check civ6 out anyways. What can I say, it fixed everything, I had text, I had all the graphic settings I want, no need to run it in safe mode and most important: no more freezes
> Here too, first no letters, fixed it with starting in safe mode, loaded another char, again no letters, now every 2 out of 3 map changes or char changes result in a freeze, waited for 10 minutes, still frozen, had to shut down the game client, which is really annoying when it happends occasionally, but with nearly every map change?
> For a playthrough of the new episode on one single char + doffing on my other chars it took me 40 restarts!!!
>
> P.S: Things I noticed:
> it doesn't matter if safe mode is on or not
> it doesnt matter if the new lighting is on or not
> freezes happening most of the time at 93%
>
> Edit:
> it doesn't matter if dx 11 or dx9 is selected
Yea mine does the same thing. Can get to login screen, go into game and then it just goes black, comes back on, goes black, then crashes. I have Intel HD Graphics, it was working before the update on 10/25/16 and after the update it doesn't. I love playing this game and now im really bummed out about it. So Cryptic, please please fix this or your gonna lose a good player.
1- Murphy’s Law tells us that anything that can go wrong will go wrong.
2- And anything that does go wrong will get progressively worse.
3- And if you survive the first two laws it’s time to panic.
Exactly the same for me, I just gave up after spending all night with freezes and no gameplay time, it was bad enough yesterday spending hours with the update crashing several time then hours sorting the graphics and now this. Cryptic need to seriously learn what the phrase 'if it aint broke, dont fix it' means because all these damned updates just TRIBBLE things up more and more.
Perhaps Cryptic consider players to be an annoyance instead of their bread and butter, something they need to think about because without us, they lose everything !
How about option 3 : Cryptic fix what they have screwed up instead of expecting everyone to TRIBBLE about with option 1 or 2 ?
Message me in-game (@tm706) for help
1st Alpha Quadrant Fleet
Sorvik Corsair : KDF Reman Engineer
Ev'leen Girosh: 6th Trill Host to the Girosh Symbiot. KDF Tactical Commando
TWB KDF Division XO
There's an interesting pattern. A number of people I've talked to who have been having black screen and/or crashing issues have been using Radeon GPU's. I wonder if maybe that's part of the issue.
I'm using an nvidia GPU, haven't had crashes since delta rising.
Are you using an AMD chip? When Cryptic says STO is "Enhanced" for Intel, I don't think they're kidding.