Okay, so seeing that I am not alone with regards to crashes to desktop and/or complete system reboots at least let's me know it isn't my system per se. I have been unable to even complete the dailies since the latest PC patch. It seems UI's and map changes are the most common apparent triggers, but a few times I am just sitting in sector space or on the screen where you select which character you want to play, and bam system reboot or desktop.
I'm having the same problem. I have a Radeon HD 6770M with the latest drivers but every few minutes the game crashes, sometmes at startup, sometimes in-game. "Fatal error: Direct 3D driver returned error code (DDXGI_ERROR_DEVICE_REMOVED) while Presenting. Reason: 0x887a0007 (DXGI_ERROR_DEVICE_RESET)" no matter how low my graphics settings are. Never hadthis problem until the STO graphics update.
I don't have a Radeon but I have this same problem. Last night, I crashed many times. I want to return to the old days, when that did not happen with such frequency. I was crashing at loading screens, the Badlands, etc. It was awful!
If it's supposedly "Enhanced" for Intel, then Enhanced must mean UNAVAILABLE to them! I'm having the same issue on Pentium P6200 with integrated Intel HD Graphics. Crashes within a few minutes with all settings at Low imcluding Bloom and Lighting.
Well...let's see...could it be because your computer does not meet the min spec for the game? A pentium? Really? WIth an onboard graphics card...yeah...get a new computer. I know STO is old...but seriously? This has got to be a joke...right?
First of all, not everyone has a better computer, due to financial difficulties, living expenses, etc. Second of all, there are people who still run this game on a Pentium (I don't but some still do). There is nothing wrong with an onboard graphics card. No, he should not get a new computer unless he can afford it. It is not a joke. Stop your snark, nasty sarcasm, and help that player out instead. Thanks.
kf4tvi; Your problems that EVERYONE is having are unrelated to Coldnapalms or Kevinmarf87's posts.
STO is simply requiring more information be processed by the servers; however STO's servers have been slowly degrading since the console release. In short, whenever an online program becomes larger, there's more information to address for the servers (meaning more work for the servers).
The following link will provide some background on several of the issues that are likely causing the dropping of packets by STO servers themselves and on some operating systems & networks on the gamers' ends, the game itself to need to be restarted due to a crash:
Hope that information helps clear things up, and also helps the community make sure the information that the Server Team needs to begin making the necessary server repairs and improvements if passed on throughout the forum and gains the attention of the Server Team since Developers do NOT work with Servers, and typically will have ZERO SAY if any about what goes on in the Server Rooms and Data Centers.
I've noticed there's a lot of misinformation here, so I'll post the following to help clear things up, and also assist those who are unable to afford newer equipment at this time...
FIRST; "Enhanced for Intel" just means that the application uses some of Intel's proprietary accelerations languages. For more information on Intel's proprietary acceleration languages, please review the following URL:
NOTE: While the above URL applies to Intel Xeon CPU's, some of the features also exist on consumer Intel CPU's as well.
This information is from another post where I posted about the graphic's settings to assist another OP. I hope it's also useful for all of you.
The problem is actually your graphics hardware and the fact that you're using a laptop.
Here are the recommended settings for your hardware that is very basic and will NOT properly support lighting 2.0 without overheating your system, and causing serious graphics lag and CPU overruns because "Ambient Occlusion" is the feature required and used by Lighting 2.0 that is a High Graphic's Bandwidth graphic's engine requiring a minimum of 2GB's of unshared Video Memory to operate smoothly. Laptop manufacturers often embellish the memory specifications by not clearly listing the different types of memory, how much of each different type of memory there is present on the system, and also how much of that memory is shared.
For example;
You may be able to go into your BIOS and increase the amount of graphics memory, but...
1 - Let's says you've 4G/B's RAM on your laptop....
2 - Let's say the BIOS Default for Graphics Memory is 32M/B (this is an average default setting....
3 - Under the Default settings your actual memory count would be;
RAM = (Following is non-metric, scientific measurement using 8 byte standard formula)
4,063,232M/B ( a.k.a. per ISO Unix Metric ,3,968M/B or 3.96GB RAM per rounding)
Graphics Memory = 32M/B taken from the initial total RAM count of 4,096,000M/B or 4G/B RAM
(Above is non-metric, scientific measurement using 8 byte standard formula)
I hope the above information helps you understand computer memory more, and assists you in purchasing a newer laptop that can operate STO much more smoothly for you. I would suggest getting a CTO (Custom to Order) system from one of the major manufacturers that has an integrated nVidia Graphics Chipset that is not interpreted by the major Operating Systems as using shared memory.
Unfortunately, these types of misunderstandings of how to list memory are prevalent in the computer industry at this time because many of those that write the ads and specs are not actual tech writers with any engineering background, but are rather marketing and sales persons that have no training in computer products whatsoever, and to make matters worse, are often not well trained or versed in Western Languages such as English, Spanish, French, etc. ; thusly causing even more challenges in writing effective general specification listings because of the significant language barriers many of the cultures that are often used for outsourcing suffer through to everyone's mutual inconvenience. In short, more training for those writing ads, specs, etc, must be provided in the industry in general in order for anyone to be qualified to write general specs for advertising purposes, and some engineering knowledge is a basic requirement for anyone writing any documentation within the computer industry to ensure information is properly represented with the appropriate level of detail to communicate effectively.
Please note; I'm NOT going to provide any support for your system in order to do things like modify your BIOS, and for that I suggest you contact your system manufacturer's support; however I'm happy to provide you with recommended in-game settings that should alleviate most of the sluggishness you're experiencing with graphics.
Now onto some of those in-game settings that should help you get your game moving much more smoothly;
A; DISPLAY TAB:
1 - Go to your Display Tab in settings... I've included a screen shot so you can find it easily, but it's Google Drive, and not going to display on the forum itself, but you can always open the link in a separate tab...
1 - Go back to your Display Tab and make sure DirectX 10 of lower is selected for your hardware.
2 - Click "Apply" and then "OK"
3 - Restart the game.
NOTE; If DirectX 10 proves to give any error messages or your system still runs slowly during the running of STO, then proceed to
repeat the above steps in "C; DISPLAY TAB:" but instead selecting DirectX 9.
Hope this info helps and that something was also learned that can be passed onto others as well.
kf4tvi; Your problems that EVERYONE is having are unrelated to Coldnapalms or Kevinmarf87's posts.
My apologies, I did not mean to infer that my problems were related to those people you mention, simply that after the last patch I have had even more issues than normal with the game as specified in my post.
I think that these issues are traffic related. Yesterday morning while most people were still at work, I was able to get on a play Arena of Sompek with no serious issues aside from the wave delay bug. This morning I started getting disconnected every time. I was able to play a normal story mission, and CCA, but the big event crashed me out five times in a row. There was more lag than normal also. I'm gonna try to play later on today when there are less people on overall.
"Rise like Lions after slumber, In unvanquishable number, Shake your chains to earth like dew, Which in sleep had fallen on you-Ye are many they are few"
No worries k4ftvi ... I've been using forums since the '80's but back then we called them BBS. A lot has been lost in lieu... (not directing this at anyone specific)... of communication skills and the technique of "focus" in discussions for a lot of people in general, and the sociological phenomenon has occurred and is occurring globally within every population across the globe. My only intention was to re-'focus' the discussion back onto its original topic as posted by the OP, but also to be considerate of the concerns raised by others as well.
That being said, I think everyone's on the right track here at this point because these types of issues are coming up for EVERYONE, as noted by captaind3, and are occurring across the entire ArcGames/Cryptic platform in using STO. I've little doubt that most of the issues are in fact "traffic related" as captaind3 coined the situation quite nicely. IDK if other games are also effected, STO's my game of choice, and the only one that's been put out by ArcGames/Cryptic that I truly enjoy, but I know others like some of the other games like Neverwinter as well; however I cannot attest to whether or not any other games on the platform have been affected.
The following link consolidates just about 90% of the issues and has some notes about possible limitations some computers may face, and I hope it helps everyone in general while also being information that hopefully the Server Team will eventually read. According to ArcGames.com support, the forum is supposedly read by the Developers themselves; however they've not indicated the Server Team ever reads the forums. Anyway, here's the discussion link. It's a little bit of a long post, but it does cover just about everything.
I know this is late, but have you tried running Star Trek Online on Windows 10 in Compatiblity Mode? Set it to Windows 7 or 8 and see what happens. Thanks.
Comments
I don't have a Radeon but I have this same problem. Last night, I crashed many times. I want to return to the old days, when that did not happen with such frequency. I was crashing at loading screens, the Badlands, etc. It was awful!
STO is simply requiring more information be processed by the servers; however STO's servers have been slowly degrading since the console release. In short, whenever an online program becomes larger, there's more information to address for the servers (meaning more work for the servers).
The following link will provide some background on several of the issues that are likely causing the dropping of packets by STO servers themselves and on some operating systems & networks on the gamers' ends, the game itself to need to be restarted due to a crash:
arcgames.com/en/forums/startrekonline#/discussion/1228674/for-server-team-suggest-completely-separating-toredo-and-standard-ip-protocol-tkt-170220-001259?sso=eyJ1bmlxdWVpZCI6IjExNjQxNDA0OCIsIm5hbWUiOiJ0aGVjcnVzaGVyIzY2NDQiLCJlbWFpbCI6InN0by50aGVjcnVzaGVyQGhhbGJhaWxtYW4uY29tIiwicGhvdG91cmwiOiJodHRwOlwvXC9pbWFnZXMtY2RuLnBlcmZlY3R3b3JsZC5jb21cL2FyY1wvZmRcLzFkXC9mZDFkNDQzYjFhNjg1YjliYWNhODk4YjNkM2EwMWExZjE0NzgxOTA5NzQuanBnIiwicm9sZXMiOiJNZW1iZXIiLCJjbGllbnRfaWQiOiIxNDQzOTY4OTgxIn0%3D+ea45a758b63d344bae06ac600ab532ffcb2b90f1+1487952395+hmacsha1
Hope that information helps clear things up, and also helps the community make sure the information that the Server Team needs to begin making the necessary server repairs and improvements if passed on throughout the forum and gains the attention of the Server Team since Developers do NOT work with Servers, and typically will have ZERO SAY if any about what goes on in the Server Rooms and Data Centers.
- Lifetime Gamer
FIRST; "Enhanced for Intel" just means that the application uses some of Intel's proprietary accelerations languages. For more information on Intel's proprietary acceleration languages, please review the following URL:
software.intel.com/en-us/articles/accelerating-ssl-load-balancers-with-intel-xeon-v3-processors
NOTE: While the above URL applies to Intel Xeon CPU's, some of the features also exist on consumer Intel CPU's as well.
This information is from another post where I posted about the graphic's settings to assist another OP. I hope it's also useful for all of you.
- Lifetime Gamer
That being said, I think everyone's on the right track here at this point because these types of issues are coming up for EVERYONE, as noted by captaind3, and are occurring across the entire ArcGames/Cryptic platform in using STO. I've little doubt that most of the issues are in fact "traffic related" as captaind3 coined the situation quite nicely. IDK if other games are also effected, STO's my game of choice, and the only one that's been put out by ArcGames/Cryptic that I truly enjoy, but I know others like some of the other games like Neverwinter as well; however I cannot attest to whether or not any other games on the platform have been affected.
The following link consolidates just about 90% of the issues and has some notes about possible limitations some computers may face, and I hope it helps everyone in general while also being information that hopefully the Server Team will eventually read. According to ArcGames.com support, the forum is supposedly read by the Developers themselves; however they've not indicated the Server Team ever reads the forums. Anyway, here's the discussion link. It's a little bit of a long post, but it does cover just about everything.
arcgames.com/en/forums/startrekonline#/discussion/1228795/disconnects-crashes-delayed-map-loads-transfers-character-changes-oh-my-tkt-170220-001259?sso=eyJ1bmlxdWVpZCI6IjExNjQxNDA0OCIsIm5hbWUiOiJ0aGVjcnVzaGVyIzY2NDQiLCJlbWFpbCI6InN0by50aGVjcnVzaGVyQGhhbGJhaWxtYW4uY29tIiwicGhvdG91cmwiOiJodHRwOlwvXC9pbWFnZXMtY2RuLnBlcmZlY3R3b3JsZC5jb21cL2FyY1wvZmRcLzFkXC9mZDFkNDQzYjFhNjg1YjliYWNhODk4YjNkM2EwMWExZjE0NzgxOTA5NzQuanBnIiwicm9sZXMiOiJNZW1iZXIiLCJjbGllbnRfaWQiOiIxNDQzOTY4OTgxIn0%3D+8fdac9d949f6d6bf71f5c4a6f196c6b5b08cd3a8+1488054275+hmacsha1
- Lifetime Gamer