You come into a Cryptic / PWE forum, and downrate them (basically the equivalent of sitting in their sofa in their house calling them idiots), try to create drama, and expect us to take you seriously?
You're frustrated... Cool... that's ok... But if you want help, you need to be slightly more productive... Don't be a Trump
Don't look silly... Don't call it the "Z-Store/Zen Store"...
You guys were of NO help. And I don't care if you don't like my tone. Your OP is your own. You don't know me that well. I'm normally a loving and caring person. And I have been there for people before. But, NOW I see that I was in error and I will NOT be nice to anybody anymore. Why was I wasting my energies on those whom don't deserve to be nice too? I've FIXED the issue, MYSELF. With NO help from them or any of you. I'm saddened that this forum or at least this section can't/won't be helpful. I would be! Pity. The state of affairs, now a days!
Perhaps if, the next time you're having issues, you
- calm down
- describe precisely what the problem is
- try to ignore opinions that you dislike because they are not your own
Your experience on the Forum might be a whole lot better. And Customer Support would likely be able to better assist you as well.
Has anybody EVER got their issues resolved with these "persons"? STO's CUSTOMER Service- SUCKS! They are USELESS. They NEVER help. All they want is our money and they DON'T even try to resolve our issues. They are always pushing it off on the other users. I've had an issue with the system crashed my game, to desktop, repeatedly. And now they will NOT replace the items that have been removed. Just because, "THEIR SYSTEM" can't find the items. They are USELESS, lazy and money grubbing. Also giving "cookie cutter" excuses with NO feelings for my/our loss. I paid $300.00 for the lifer subscription and apparently that doesn't mean anything to them. I've been with them since "day one". Again, that doesn't seem to matter to them either. The greed of this company just saddens and sickens me. I'm sure that there are others here that have had NO help from them as well. It's pisses me off that we made them RICH and now we are their b****hes.
Mayhaps you are upset, and that is understandable, but spitting all that bile is not going to help your case. You are not asking for help, you are just raging and calling people names.
Remaining calm with them is a useless form of energy. They suggested I come here and as you can see, now! Again, NO help. I have fixed the issue myself. Thanks for the suggestion though.
You come into a Cryptic / PWE forum, and downrate them (basically the equivalent of sitting in their sofa in their house calling them idiots), try to create drama, and expect us to take you seriously?
You're frustrated... Cool... that's ok... But if you want help, you need to be slightly more productive... Don't be a Trump
NOW you're being cruel. I didn't vote for the "Pouting President". Did I insult you? I'm GLAD I'm NOT part of your fleet!
You come into a Cryptic / PWE forum, and downrate them (basically the equivalent of sitting in their sofa in their house calling them idiots), try to create drama, and expect us to take you seriously?
You're frustrated... Cool... that's ok... But if you want help, you need to be slightly more productive... Don't be a Trump
NOW you're being cruel. I didn't vote for the "Pouting President". Did I insult you? I'm GLAD I'm NOT part of your fleet!
All Trump jokes put aside, do you realize you have been using a copious assortment of derogatory terms in your opening post without even exposing the nature of your problem?
Were you expecting people to do the same and start a flame war?
I don't have to explain myself to you or anybody. There is NO LOVE for Trump in this house. And if you read why I started this discussion it would Answer your question. Maybe Trump owns STO NOW! That would explain alot. I didn't get the help or UNDERSTANDING I needed here so I'm done with this issue. Besides I have already fix it myself.
You come into a Cryptic / PWE forum, and downrate them (basically the equivalent of sitting in their sofa in their house calling them idiots), try to create drama, and expect us to take you seriously?
You're frustrated... Cool... that's ok... But if you want help, you need to be slightly more productive... Don't be a Trump
NOW you're being cruel. I didn't vote for the "Pouting President". Did I insult you? I'm GLAD I'm NOT part of your fleet!
In fairness, I said you should NOT be a Trump... as in going on a rampage against people who don't do exactly what you want...
BTW, I've officially adopted that as a synonym for that now... "A Trump".
Don't look silly... Don't call it the "Z-Store/Zen Store"...
I, admire total honesty. And it wasn't me wanting my way. I wanted to be able to vent, be understood. And given some respect. And to be honest, I didn't get any help, respect, comfort, here! Only, insults and negative feedback. This is how you help? Instead of judging and being cruel, learn that your NOT always right with your opinions. I can see that this forum is Nothing of the sort. Just a bunch of cruel bullies. I'm going to leave this up to Karma.
BTW, your popcorn is done.
I, admire total honesty. And it wasn't me wanting my way. I wanted to be able to vent, be understood. And given some respect. And to be honest, I didn't get any help, respect, comfort, here! Only, insults and negative feedback. This is how you help? Instead of judging and being cruel, learn that your NOT always right with your opinions. I can see that this forum is Nothing of the sort. Just a bunch of cruel bullies. I'm going to leave this up to Karma.
BTW, your popcorn is done.
Dude... just take a breather, and reformulate what you want, in a sober tone... you will find people respond much differently...
And you can still vent, while using a reasonable tone... I suspect you know this.
Don't look silly... Don't call it the "Z-Store/Zen Store"...
Wow. People like this are why I don't work in customer service. You can bet he ranted like this at the CS agent, which is not conducive to them helping you out.
I'm going to guess you HAVEN'T fixed your problem. If you have, why not share the fix with the community, just in case someone has the same problem?
But you havent elaborated on the problem. You say a CTD, but that could be anything. Is there something consistent you were doing when it happens. Details details.
The first step to fixing a problem is correctly defining it. If you just scream at CS that you are getting CTD'ed and they MUST FIX IT BECAUSE YOU ARE A PAYING CUSTOMER!!!1, they are not likely to bust a gut trying to help you.
Help them to help you. Help US to help you. Or don't.
Unless this is bait from a troll, in which case, gg for making me post.
He fixed the problem himself... thus proving the problem was on his end. What exactly was customer service supposed to do, exactly?
Somemeow beat me to it. The very fact that you could fix the problem on your own means it was not at Cryptic's end. Which renders your whole opening rant wrong on even more levels.
My mother was an epohh and my father smelled of tulaberries
Guess we can tell it is the weekend, we've had necros, flames of rage, and I Quit threads make for the Trifecta, all just today. Happy Monday y'all, in advance if you're in my timezone, but here's looking forward...
"Logic is a little tweeting bird chirping in a meadow. Logic is a wreath of pretty flowers which smell BAD." - Spock
All I can say is wow. I have had some irate customers rant at me and my front desk girls but I don't think you could do anything to satisfy the op. Vague info no system specs just 'Waaagh my system crashes to desktop and no one will help me.' Please get a grip and try to say exactly what the problem is if you expect to get any help from anyone. If you had come into my office and acted like this I would help you best I could. If that was not good enough I would give you your money back and ask you to leave. After you left I can tell you everyone in the office (including other customers) would be laughing at you and saying refusing you service was the best thing to do.
OP, nobody on the forums can truly help you, if you have an issue that needs assistance of the Customer support. Making an angry-thread therefore server little to no value in terms of discussion. Closing this.
/Closed
[10:20] Your Lunge deals 4798 (2580) Physical Damage(Critical) to Tosk of Borg.
Star Trek Online Volunteer Community Moderator "bIghojchugh DaneH, Dumev pagh. bIghojqangbe'chugh, DuQaHlaH pagh." "Learn lots. Don't judge. Laugh for no reason. Be nice. Seek happiness."~Day[9] "Your fun isn't wrong."~LaughingTrendy
Comments
You come into a Cryptic / PWE forum, and downrate them (basically the equivalent of sitting in their sofa in their house calling them idiots), try to create drama, and expect us to take you seriously?
You're frustrated... Cool... that's ok... But if you want help, you need to be slightly more productive... Don't be a Trump
Perhaps if, the next time you're having issues, you
- calm down
- describe precisely what the problem is
- try to ignore opinions that you dislike because they are not your own
Your experience on the Forum might be a whole lot better. And Customer Support would likely be able to better assist you as well.
Mayhaps you are upset, and that is understandable, but spitting all that bile is not going to help your case. You are not asking for help, you are just raging and calling people names.
NOW you're being cruel. I didn't vote for the "Pouting President". Did I insult you? I'm GLAD I'm NOT part of your fleet!
All Trump jokes put aside, do you realize you have been using a copious assortment of derogatory terms in your opening post without even exposing the nature of your problem?
Were you expecting people to do the same and start a flame war?
In fairness, I said you should NOT be a Trump... as in going on a rampage against people who don't do exactly what you want...
BTW, I've officially adopted that as a synonym for that now... "A Trump".
Oh yeah, in before lock...
**sets up popcorn stand**
Anyone need some snacks?
BTW, your popcorn is done.
Dude... just take a breather, and reformulate what you want, in a sober tone... you will find people respond much differently...
And you can still vent, while using a reasonable tone... I suspect you know this.
You never helped me... Now I feel hurt...
Shhh... There there... Don't fret...
I found this fitting.
I'm going to guess you HAVEN'T fixed your problem. If you have, why not share the fix with the community, just in case someone has the same problem?
But you havent elaborated on the problem. You say a CTD, but that could be anything. Is there something consistent you were doing when it happens. Details details.
The first step to fixing a problem is correctly defining it. If you just scream at CS that you are getting CTD'ed and they MUST FIX IT BECAUSE YOU ARE A PAYING CUSTOMER!!!1, they are not likely to bust a gut trying to help you.
Help them to help you. Help US to help you. Or don't.
Unless this is bait from a troll, in which case, gg for making me post.
Somemeow beat me to it. The very fact that you could fix the problem on your own means it was not at Cryptic's end. Which renders your whole opening rant wrong on even more levels.
The mistake the OP made wasn't "getting angry", it was in expecting help at all ever from Cryptic, and not being a whale at the same time.
Nice Troll Thread by the way.
/Closed
Star Trek Online Volunteer Community Moderator
"bIghojchugh DaneH, Dumev pagh. bIghojqangbe'chugh, DuQaHlaH pagh."
"Learn lots. Don't judge. Laugh for no reason. Be nice. Seek happiness." ~Day[9]
"Your fun isn't wrong." ~LaughingTrendy
Find me on Twitterverse - @jodarkrider