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Forums > Home› Support› Graphical and Sound Issues

DEVS Attention pls. DX9 Graphics complete messed up. PLS FIX

jaxinajaxina Member Posts: 69 Arc User
edited December 2016 in Graphical and Sound Issues
This is a weird bug. I only see lightning effects and starship/starbase windows. No hull.
«13

Comments

  • iamynaughtiamynaught Member Posts: 1,285 Arc User
    Same here. I can't play the way it is right now. And at the beginning of an event.

    *sigh*
    Hello. My name is iamynaught and I am an altaholic.

    Losing faith in humanity, one person at a time.
  • jaxinajaxina Member Posts: 69 Arc User
    Found the problem... its DX9 -.- had to switch to DX11 and thats a no go for my old pc
  • kokobellokokobello Member Posts: 37 Arc User
    Yup. ESD is all see through for me. Ans so is my char exept his hair and collar??!
  • feaukutifeaukuti Member Posts: 7 Arc User
    edited December 2016
    Same thing here. I took a screenshot of this problem while my character was in the Drozana Station.
    Hope it helps.

    STO_-_Dec-01-2016_after_patch
  • kokobellokokobello Member Posts: 37 Arc User
    This is exactly how my game looks too!
  • exarch1701exarch1701 Member Posts: 71 Arc User
    edited December 2016
    Same here. One more event Ill just have to miss out on because of bugs..... Again. Do they not test any of their releases?
  • thekristenthekristen Member Posts: 3 Arc User
    Yes, that is the way my game looks as well. I have to boot up in safe mode.
    All drivers are current and settings are correct. Not sure what's going on.
  • norcaler2norcaler2 Member Posts: 114 Arc User
    Setting lighting quality to low fixes the problem temporarily, the problem is that the game looks a lot worse.
  • avengerclassavengerclass Member Posts: 6 Arc User
    I tried to play the event, couldn't see where I was going as there was no ground and I was just a floating hairpiece.
  • cassiusdiocassiusdio Member Posts: 64 Arc User
    same problem here. Needed to turn off screen-space ambient occlusion and cinematic focus in oder to see anything. I am using a rx480 and the latest drivers.
  • omegaher0omegaher0 Member Posts: 108 Arc User
    edited December 2016
    I am also having this issue!

    UPDATE: Switching to DX11 fixes the issue, but they better get on fixing DX9. There are people who can't do DX11...
    "Suffer the little ones, lest they rise up and beat you senseless." Druid's Call, from Magic: The Gathering
  • freakiumfreakium Member Posts: 439 Arc User
    edited December 2016
    Yeah, the textures seem to load on my ship for half a second before disappearing on map load. For the login page, my characters are no-faced until I press play where the transporter animation will render their faces again for a brief second. This is definitely a DX9 issue since setting it to DX11 is fine. Unfortunately that's not an option since my GFX card is rated up to DX10 only and it's just brute forcing through DX11.

    TLDR: So for characters, none of their skin shows up. For ships, none of their hull shows up. The ground is mostly non-existent.

    Anyways, here's an example of a BOff with this issue using DX9Ex.

    33ILUQ3.jpg
    Post edited by freakium on
    m12Pkoj.png
  • freespectfreespect Member Posts: 1 New User
    Same here. Earth Spacedock looks just about the same as the posted screenshot. Switching from DX9 to DX11 didn't seem to help either.
  • orangeitisorangeitis Member Posts: 5,222 Arc User
    I'm having the same problem. Sigh...​​
    U.S.S.%20Mastermind%20Signature_zpsgsyjxxz1.jpg~original
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  • arliekkosarliekkos Member Posts: 214 Arc User
    Yep same here.
  • avengerclassavengerclass Member Posts: 6 Arc User
    My Direct X is up to date and I'm still having the issue. This is a PW problem. I just hope they fix it soonish. :D
  • kendolphkendolph Member Posts: 17 Arc User
    Same. Even when I switched to DX11 there were a lot of glitches and then the game crashed. And after restart it managed to crash the whole PC !
  • jam3s1701jam3s1701 Member Posts: 1,825 Arc User
    Same.

    I updated drivers, etc etc.

    I get this
    feaukuti wrote: »
    Same thing here. I took a screenshot of this problem while my character was in the Drozana Station.
    Hope it helps.

    STO_-_Dec-01-2016_after_patch

    or this...


    freakium wrote: »
    Yeah, the textures seem to load on my ship for half a second before disappearing on map load. For the login page, my characters are no-faced until I press play where the transporter animation will render their faces again for a brief second. This is definitely a DX9 issue since setting it to DX11 is fine. Unfortunately that's not an option since my GFX card is rated up to DX10 only and it's just brute forcing through DX11.

    TLDR: So for characters, none of their skin shows up. For ships, none of their hull shows up. The ground is mostly non-existent.

    Anyways, here's an example of a BOff with this issue using DX9Ex.

    33ILUQ3.jpg

    OR! I get a million copies of myself when I move....

    but I thought OK I would try lighting 2.0

    I can can not even run the new lighting system try clicking on it and it says my GPU is not supported...

    Well erm It was after last weeks patch.... even I i chose not to run it coz I hate the fact every map needs you to alter the brightness lol.

    And I can now run the game in anything but low light settings.

    Ask Trendy I never rage in fact rather the opposite but this has to be a joke right......... ???

    @crypticfrost @tacofangs Ideas?????
    JtaDmwW.png
  • kokobellokokobello Member Posts: 37 Arc User
    Well this is fun! I can see through you all! No i mean it! Literally!!
  • freakiumfreakium Member Posts: 439 Arc User
    Just read this from norcalerST over on Reddit.
    Actually, if you turn Lighting Quality to Low, it'll fix it. True, it won't look as good, but for those who can't use DX11 or experience frequent crashes with it like I do, it's the only option to make the game playable.
    m12Pkoj.png
  • kendolphkendolph Member Posts: 17 Arc User
    Switching to DX11 and updating my drivers to the latest actually worked (for now). (ATI R9 290)
  • kendolphkendolph Member Posts: 17 Arc User
    edited December 2016
    I spoke too quick - my PC crashed after about 30 min of playing. And before the patch it never did for like 8 hours + ...
    I'm giving up - it's unplayable.
  • orangeitisorangeitis Member Posts: 5,222 Arc User
    freakium wrote: »
    Just read this from norcalerST over on Reddit.
    Actually, if you turn Lighting Quality to Low, it'll fix it. True, it won't look as good, but for those who can't use DX11 or experience frequent crashes with it like I do, it's the only option to make the game playable.
    Won't work on mine. :(
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  • jam3s1701jam3s1701 Member Posts: 1,825 Arc User
    Id love just to switch to 2.0 or dx 11 but now 2.0 isnt supported now :-/ and dx11 does nothing for me.
    JtaDmwW.png
  • stryder33stryder33 Member Posts: 12 Arc User
    edited December 2016
    You know this is getting kind of out of hand with these graphic issues. This year alone has been the worse for me and many others . The biggest is the map moving to where it locks my new computer in between 40 to 44 in the loading screen , and yes I have read the forums about this issue still no fix for it . Its been a year for that one now and now like many others in here , I now see through my ships . Direct x 11 needs some love along with every one that chooses to use amd products. P.S. these aren't up to federation standards either -_- .....
  • freakiumfreakium Member Posts: 439 Arc User
    orangeitis wrote: »
    freakium wrote: »
    Just read this from norcalerST over on Reddit.
    Actually, if you turn Lighting Quality to Low, it'll fix it. True, it won't look as good, but for those who can't use DX11 or experience frequent crashes with it like I do, it's the only option to make the game playable.
    Won't work on mine. :(

    Did you try it in-game? I had the same reaction since I was only doing it in the login screen. The login itself is still FUBAR but the game itself will render properly if lighting is set to low.
    m12Pkoj.png
  • avengerclassavengerclass Member Posts: 6 Arc User
    OK, I solved the problem for myself. Though my machine had been updated to the latest DX 12, the game was using DX9 under the "Display" tab of the options. It's where the "video card" option is. Mine was showing my video card and DX9, once I switched it to "auto" everything corrected. I hope this helps someone else out there.
  • orangeitisorangeitis Member Posts: 5,222 Arc User
    freakium wrote: »
    orangeitis wrote: »
    freakium wrote: »
    Just read this from norcalerST over on Reddit.
    Actually, if you turn Lighting Quality to Low, it'll fix it. True, it won't look as good, but for those who can't use DX11 or experience frequent crashes with it like I do, it's the only option to make the game playable.
    Won't work on mine. :(

    Did you try it in-game? I had the same reaction since I was only doing it in the login screen. The login itself is still FUBAR but the game itself will render properly if lighting is set to low.
    I tried it in-game, unfortunately. Still borked.​​
    U.S.S.%20Mastermind%20Signature_zpsgsyjxxz1.jpg~original
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  • freakiumfreakium Member Posts: 439 Arc User
    orangeitis wrote: »
    freakium wrote: »
    orangeitis wrote: »
    freakium wrote: »
    Just read this from norcalerST over on Reddit.
    Actually, if you turn Lighting Quality to Low, it'll fix it. True, it won't look as good, but for those who can't use DX11 or experience frequent crashes with it like I do, it's the only option to make the game playable.
    Won't work on mine. :(

    Did you try it in-game? I had the same reaction since I was only doing it in the login screen. The login itself is still FUBAR but the game itself will render properly if lighting is set to low.
    I tried it in-game, unfortunately. Still borked.​​

    That's unfortunate. Well, here's hoping someone from Cryptic finds out what's wrong and pushes a quick patch out for us DX9ers.
    m12Pkoj.png
  • jam3s1701jam3s1701 Member Posts: 1,825 Arc User
    @pwlaughingtrendy (sorry to tag you I cant remember the new guys name :( )

    Is there anyway we can get some sort of yes we know about this, I have seen tomorrows patch notes and they do not make mention of this issue and until its fixed some of us cant play.

    Thanks :-D
    JtaDmwW.png
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