The only workaround I've heard working so far is copying the install of another system and then Force Verifying that. Not much of an option for completely new players, unless a friend has it to copy to a thumbdrive. An install is around 14 Gigabytes, so not feasible for me to upload somewhere to grab.
While this won't help most of the people here, I have an idea for established players: Transfer a character to Redshirt or Tribble and then patch that up. The installs will pull files from whatever other server installs you have (I often use this to save time on patch days, by having test already patched the day before during the big patches.)
The only workaround I've heard working so far is copying the install of another system and then Force Verifying that. Not much of an option for completely new players, unless a friend has it to copy to a thumbdrive. An install is around 14 Gigabytes, so not feasible for me to upload somewhere to grab.
While this won't help most of the people here, I have an idea for established players: Transfer a character to Redshirt or Tribble and then patch that up. The installs will pull files from whatever other server installs you have (I often use this to save time on patch days, by having test already patched the day before during the big patches.)
I just tried patching Tribble and that is giving me the same error. Its their patching servers in general.
We can confirm that we are already aware of this particular issue. While we understand the need for a fast resolution, some issues require further action from departments outside our control, and cannot be immediately resolved by a GM. Please rest assured that our developers work to resolve all bugs as quickly as possible.
Thank you for your patience and understanding regarding this matter.
Should you have any further questions, please don't hesitate to contact us again.
> @lonewolfa11 said: > got this response from the ticket. > > Thank you for contacting us! > > We can confirm that we are already aware of this particular issue. While we understand the need for a fast resolution, some issues require further action from departments outside our control, and cannot be immediately resolved by a GM. Please rest assured that our developers work to resolve all bugs as quickly as possible. > > Thank you for your patience and understanding regarding this matter. > Should you have any further questions, please don't hesitate to contact us again. > > Regards, > Zakarie > Game Master
Got exactly the same message. Good to see at least they are aware of the issue now so fingers crossed be up and working in the morrow.
Ok question, installed STO on laptop that had base game already on it. But now I cant find its install directory. Its just not there. Anyone know where it is?
Nvm, found it. For some reason it just leached it from steams folder where I forgot I had it installed.
I can confirm that if you have a version of STO on another PC that does work, then stealing that folder and putting on your main will fix the problem. But that only works if you had a copy to begin with :S
"Response By Email (Zendiel) (11/20/2016 04:29 PM)
Hello,
Thank you for contacting us.
We're sorry for any frustration this may have caused and we can confirm that the developers are aware of the issue and are investigating it further. At this time time we can't say when it will be fixed and we encourage you to keep an eye on our website and official game forums for updates.
I'm having this same issue. Last night I tried to get on STO and Arc had me download it when I've already had STO on my computer for months, so I did, and I had to do a 4GB patch, so I let it go overnight. This morning I tried to get on and it needed to do a 46MB patch, and every time it would try to patch it did this. Hope this will be fixed soon...
Same issue as stated here at the last 46 MB it starts with the error 2 thing...
[SIGPIC][/SIGPIC]
"Coffee: the finest organic suspension ever devised. It's got me through the worst of the last three years. I beat the Borg with it."
Same here , I too got the same response from support , I am very let down by the fact they haven't announced the issue or a fix for it !! Perhaps the word refund for my lifetime sub all those years ago is needed
Installed STO after many years again and lost my account info. But the def helped me really good and got my lifetime back again... Now this problem... I really want to get back into this game... hope he has more answers then the other defs... will keep you guys posted
I tried to install this game yesterday, problem still not fixed. if this is the reliability I can count on, then they sure as TRIBBLE wont see a dime from me. I'm super glad I decided to try before I buy. considering I cant even try. id be up in arms if I had payed first. this is a hell of a way to attract new players.
I feel terrible for you all that have given money to these clowns. how can you charge 300 bucks for lifetime when you get service like this. I get better service at Mac Dons. at least they communicate to you when they don't feel like turning on the mcflurry machine.
Today is going on day TRIBBLE five of this TRIBBLE. I am really getting pissed. If I dont get a refund from this they can kiss my paid membership goodbye. Back to free play! Get off your asses and get this TRIBBLE done Devs.
Above everything else there is a timed event going on, guess we all get to get TRIBBLE over on that too. Thanks Devs, for nothing.
Ive got the same here, had too reinstall the game due too computer issues. Its unbelievable that you keep us in the cold with this issue, couple of years ago there were the same issues,its strange that its only with a complete new download, because when the game was installed it patched everytime without problems. Cmon Please fix this, its sad that I cant complete the CC event now.
I still hope we dont have to wait till thursday., strange u want us to spend more time on the game, but now new ore returning players cant even play....
Comments
While this won't help most of the people here, I have an idea for established players: Transfer a character to Redshirt or Tribble and then patch that up. The installs will pull files from whatever other server installs you have (I often use this to save time on patch days, by having test already patched the day before during the big patches.)
I just tried patching Tribble and that is giving me the same error. Its their patching servers in general.
Aye. I've been finishing up some homework and reading One Piece while I wait.
Thank you for contacting us!
We can confirm that we are already aware of this particular issue. While we understand the need for a fast resolution, some issues require further action from departments outside our control, and cannot be immediately resolved by a GM. Please rest assured that our developers work to resolve all bugs as quickly as possible.
Thank you for your patience and understanding regarding this matter.
Should you have any further questions, please don't hesitate to contact us again.
Regards,
Zakarie
Game Master
> got this response from the ticket.
>
> Thank you for contacting us!
>
> We can confirm that we are already aware of this particular issue. While we understand the need for a fast resolution, some issues require further action from departments outside our control, and cannot be immediately resolved by a GM. Please rest assured that our developers work to resolve all bugs as quickly as possible.
>
> Thank you for your patience and understanding regarding this matter.
> Should you have any further questions, please don't hesitate to contact us again.
>
> Regards,
> Zakarie
> Game Master
Got exactly the same message. Good to see at least they are aware of the issue now so fingers crossed be up and working in the morrow.
I guess there is nothing to do but submit a ticket and try later
Yup, did that to. Now im patching my laptop to see if it will go through. :S
Nvm, found it. For some reason it just leached it from steams folder where I forgot I had it installed.
Hello,
Thank you for contacting us.
We're sorry for any frustration this may have caused and we can confirm that the developers are aware of the issue and are investigating it further. At this time time we can't say when it will be fixed and we encourage you to keep an eye on our website and official game forums for updates.
http://www.arcgames.com/en/forums/startrekonline/#/categories/star-trek-online-general-discussion
If you have any other concerns, feel free to contact us again.
Regards,
Zendiel
Game Master
Perfect World Entertainment"
Woke up to that this morning
Same issue as stated here at the last 46 MB it starts with the error 2 thing...
"Coffee: the finest organic suspension ever devised. It's got me through the worst of the last three years. I beat the Borg with it."
"Coffee: the finest organic suspension ever devised. It's got me through the worst of the last three years. I beat the Borg with it."
All in all it has been a disappointing start for a new player and I have given up at this point.
Not exactly reassuring is it?
Above everything else there is a timed event going on, guess we all get to get TRIBBLE over on that too. Thanks Devs, for nothing.
I still hope we dont have to wait till thursday., strange u want us to spend more time on the game, but now new ore returning players cant even play....
Cheers,