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Forums > Home› Support› C-Store, ZEN, and Promotions

Emailed code for K13 update doesnt work

xaneksxaneks Member Posts: 29 Arc User
in C-Store, ZEN, and Promotions
I want a new code that does work
«1

Comments

  • fumakomifumakomi Member Posts: 1 Arc User
    I am in the same boat code says invalid
  • pirufinnpirufinn Member Posts: 1 Arc User
    This is the code for artifacts update promotion? I got something like that also and the code does not work either, ARC client claims it is not valid anymore, it should be valid until 1st of November but I guess not ;(
  • majorhalcyonmajorhalcyon Member Posts: 199 Arc User
    Yep, same deal here. Midniteshadow did post this in another thread, though:
    midniteshadow7 wrote: »
    I have confirmed that this is happening and I am trying to figure out what is going on - I shall update everyone when I know more

    So at least someone at least semi-official has seen it and should be passing it along.
  • halfmoon10halfmoon10 Member Posts: 94 Arc User
    Yup my code does not work either !
  • rhapses1rhapses1 Member Posts: 8 Arc User
    Nor mine. Probably all using same code and they forgot to activate it or something.
  • guljarolguljarol Member Posts: 980 Arc User
    So I'm not alone with this.​​
  • jsmooth959jsmooth959 Member Posts: 4 Arc User
    I logged a ticket and was told that they cancelled it due to the fact that it can be explotied. No replacement will be given.
  • podsixpodsix Member Posts: 207 Arc User
    my code ALSO did not work.
    7n4nvF5.png
  • runico1984runico1984 Member Posts: 2 Arc User
    jsmooth959 wrote: »
    I logged a ticket and was told that they cancelled it due to the fact that it can be explotied. No replacement will be given.

    Are you serious about that?? That's completely ridiculous!!
  • xaneksxaneks Member Posts: 29 Arc User
    edited October 2016
    jsmooth959 wrote: »
    I logged a ticket and was told that they cancelled it due to the fact that it can be explotied. No replacement will be given.

    wow, Thanks craptic -_-

    Remember the Delta Rising purge
  • highlandrisehighlandrise Member Posts: 354 Arc User
    jsmooth959 wrote: »
    I logged a ticket and was told that they cancelled it due to the fact that it can be explotied. No replacement will be given.

    Seriously???......either dont send such Mails, or if you do than dont do RIDICULOUS BS like this...can be exploited...whatever, next time think before you send out the Mails ugh....
  • f1shrf1shr Member Posts: 1 Arc User
    Add me to the list of disgruntled players that got the email with an invalid code.
  • captain2400captain2400 Member Posts: 35 Arc User
    This happened to me as well though I'm not to upset about it I know its not their fault
  • carpecerevesuscarpecerevesus Member Posts: 1 Arc User
    Well that pretty stupid.
  • jackson#7759 jackson
    jackson#7759
         Member Posts: 1 Arc User
    invalid code here too...
  • arcanasylvanaarcanasylvana Member Posts: 2 Arc User
    invalid code here too. It is annoying
  • violadanvioladan Member Posts: 12 Arc User
    I'm in the same boat as all of you. Code is invalid and I'm quite annoyed. Either work it out so people can use them without them being exploited or simply don't do this kind of promotion at all if it's too uncertain.
  • fatherkarrasfatherkarras Member Posts: 3 Arc User
    invalid code as well
  • scottbsmithscottbsmith Member Posts: 9 Arc User
    edited October 2016
    I also have an invalid code.

    Looks like there's an answer here: http://www.arcgames.com/en/forums/startrekonline#/discussion/1223943/answered-bad-code-to-redeem-artifacts-reward/p1

    From said post:
    update by @midniteshadow7 :
    The promotion was cancelled as it was found that it could be exploited and there are no current plans for any replacement codes for those who have not been able to redeem it prior to it being pulled.
  • xaneksxaneks Member Posts: 29 Arc User
    edited October 2016
    "its the best expansion ever and the players love it!"-devs
  • xaneksxaneks Member Posts: 29 Arc User
    Seriously though, how was it ""exploitable"?
  • virtvikkivirtvikki Member Posts: 12 Arc User
    Maybe they could send out some nice Ferengi golden starship codes to those of use who have been trying 0 and O and upper and lower case combinations for a while trying to get the code from the e-mail to work.
  • dracounguisdracounguis Member Posts: 5,358 Arc User
    What the hell, Cryptic?!? This same freaking problem happened the last time! (Never did get the supposed free item then either.) Invalid code, people saying it's been cancelled because it could be exploited, etc.! IF YOU CAN'T MAKE AN UN-EXPLOITABLE CODE STOP FRUSTRATING PLAYERS WITH AN EMAIL SAYING COME CLAIM FREE STUFF!
    Sometimes I think I play STO just to have something to complain about on the forums.
  • borg0vermindborg0vermind Member Posts: 498 Arc User
    Confirmed, code is not working (invalid). Please post the code officially on the forums.
  • darkwolf1980darkwolf1980 Member Posts: 6 Arc User
    same thing says invalid code when try to redeem
  • xaneksxaneks Member Posts: 29 Arc User
    edited October 2016
    A screenshot thats been sanitized with the code http://prntscr.com/czabkm
  • xaneksxaneks Member Posts: 29 Arc User
    Apparently i cant goddamn post images here -_-
  • xaneksxaneks Member Posts: 29 Arc User
    borg0vermind wrote: »
    Confirmed, code is not working (invalid). Please post the code officially on the forums.

    it was and we are on the forums
  • jettstarr1jettstarr1 Member Posts: 7 Arc User
    My code says the same... Invalid code. What makes it worse is having the kits disappear.

    Instead of posting the code in the forum, how about emailing an apology to all of us and giving us the right code? That is what good customer/tech service would do.
  • xaneksxaneks Member Posts: 29 Arc User
    jettstarr1 wrote: »
    My code says the same... Invalid code. What makes it worse is having the kits disappear.

    Instead of posting the code in the forum, how about emailing an apology to all of us and giving us the right code? That is what good customer/tech service would do.

    This has been a problem for years according to my fleet mates who've stuck with the game longer than i have.
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