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Launcher fails to Launch the Game (no more runs on xp)
exedusomni
Member Posts: 9 Arc User
Game launcher is not launching the game.
After logging in on launcher and pressing the Engage button, launcher closes and does not launch the game. This never happened before the last patch.
I tried force verify option did not work after verifying.
I tried fast launch did not work.
Restarted pc turned off AV, did not work.
Server is green.
What else I can do?
After logging in on launcher and pressing the Engage button, launcher closes and does not launch the game. This never happened before the last patch.
I tried force verify option did not work after verifying.
I tried fast launch did not work.
Restarted pc turned off AV, did not work.
Server is green.
What else I can do?
Post edited by exedusomni on
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GameClient.exe - Entry Point Not Found
The procedure entry point GetFileInformationByHandleEx could not be located in the dynamic link library KERNEL32.dll.
I've already run sfc /scannow to no avail.
Initializing...
Communicating with Cryptic Error Tracker...
ERROR: Failed to talk to ErrorTracker.
*LAUGH*
my client server log
161025 07:00:56 300 Client[0 [NOENT]]: LoginServer link attempting connect: 208.95.186.13:7001
161025 07:05:09 301 Client[0 [NOENT]]: LoginServer link disconnected (208.95.186.13:7001). Reason: socket was shutdown:linkQueueRemove(0:No error) (socket error 0: No error)
161025 07:05:09 302 Client[0 [NOENT]]: GameServer link attempting connect to clientMultiplexer (208.95.186.43:7011).
crash log
161025 07:26:36 303 Client[0 P[7810742@15750339 TRIBBLE@xxxx]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
shutdownlog
61025 07:26:36 304 Client[0 P[7810742@15750339 TRIBBLE@xxxx]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
How often the dev's look on the threads written here, I don't want to wait months until there is a resonse.. anything would be great, like "we are looking into it" or be sincere and say "this is a minor group of people we have more pressing matters in our hands" so I'll take an action.
Well if what the OP in this thread mentioned, it looks like STO is no longer XP compatible. And if that is the case, I'm screwed as well.
I'm also running a XP machine. And I don't have the resources to upgrade.
Thank you for the time...
Cryptic, would you actulaly like me to spend actual Money? It's Simple:
Than I started up the gamelauncher again it downloaded 1k of info and it was ready. I pressed "Engage" and launcher just closed itself. I read on one other forum that it is possible that the "KERNEL32.dll" is causing all of this problems dew to the fact that XP inst supported anymore and prolly so is the support for XP for STO. (Which I strongly hope not)
Cuz I mean yesterday before the update the game was running perfectly... :^/
Before asking I did several try on game verification all checked out well I did safe mod and fast launch to no avail.
I do hope that the XP support isn't discontinued and this is just one of the mil problems which usually pop-up with "New Content" from PerfectWorld and Arc.
"
Hello,
Unfortunately we are no longer able to offer support for Windows XP systems. While we haven't intentionally upped the minimum requirements to exclude Win XP, some of the recent additions and improvements we've made to the game incorporate technologies that Win XP is incapable of. You can try manually lowering the game settings as much as possible which might allow you to play.
Windows XP is an extremely old operating system, first released in 2001. Microsoft stopped updating the OS in 2009, and officially stopped support for it in 2014. Hardware manufacturers also stopped updating their software for XP around the same time. It's because of this lack of updates that the operating system itself may not be able to handle the updated technology that our games are incorporating.
Regards,
Tek
Senior Game Master
Perfect World Entertainment
"
やっぱりupdateでwindows XPは使えなくなったのか。
new pc を購入するしかないですね。
But yea, XP32 is an older OS. Eventually, support is cut for those systems.
http://www.arcgames.com/en/forums/startrekonline#/discussion/comment/13011327?sso=eyJ1bmlxdWVpZCI6Ijk4Mzc2Njc1IiwibmFtZSI6InJpY2hhcmQxMjc5IiwiZW1haWwiOiJ3aXphcmQxMjc5QGFvbC5jb20iLCJwaG90b3VybCI6Imh0dHBzOlwvXC93d3cuYXJjZ2FtZXMuY29tXC9pbWFnZXNcL2FjY291bnRcL3VzZXIuanBnIiwicm9sZXMiOiJNZW1iZXIiLCJjbGllbnRfaWQiOiIxNDQzOTY4OTgxIn0=+5a24897c9bae3fad4b0139c444991f33881b201a+1477488952+hmacsha1
Seems they don't even care to give a serious reply.
Unacceptable...
I buy Zen, not small qty...
And i cant play before a new patch????????
WTF???????????????
in the mean time they dropped the vista support too, upped the CPU stats etc...
(it ran on an early atom, not playable but worked just well enough to do the doffing etc)
but on win7 32 bit also just a crashing launcher...
U lose lot of player like Blizzard... GRAT!!!!!!!!
EDIT: Nevermind, it's alive! (it started working again)
Unfortunately now when I try to log in and play the game again it crashes at the loading screen every time. I've tried verifying the files and loading in safe mode, but it always crashes at the same point during the Cryptic loading screen.
The game goes to the "Agents of Yesterday" window and hangs on loading.
It may not work for you, but in my case after deleting the folders I'm able to launch the game again. That said, I have to delete these folders every time only to launch the game, because they're created anew the moment you start the game.
Furthermore, the game runs like sh*t now. I mean, it was running very poorly for some time now, but as it is, it freezes a lot, the textures sometimes take their time to load, and it crashes way more than it used to.
I'll be changing my rig in several months anyway, but as it is the game is basically unplayable on XP. Although from what I read people on other OS also experience serious issues.